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Otet Markets customer reviews

Updated: August 31, 2026
Otet Markets
Views1808
Summary
Reviews of Otet Markets present a mixed picture. Many users praise the broker for its professional platform, fast execution, low spreads, and user-friendly STP accounts. Several clients highlight useful educational materials, such as tutorials and weekly analyses, and describe the support team as responsive, efficient, and helpful during account setup or when solving minor issues. Some traders report smooth deposit and withdrawal processes and appreciate the broker’s transparency and reliability. However, a significant number of reviewers describe severe problems with withdrawals and poor communication from customer support. Common complaints include long delays in receiving funds, unresponsive or slow support, blocked accounts, and vague or generic ticket replies. Several users mention waiting weeks or even months for their money, sometimes regaining access only after persistent follow-up. Others state that their requests were rejected without clear explanation. Overall, while some clients experience fast service and professional assistance, many others report serious transparency and trust issues, particularly regarding withdrawals and communication, making the broker’s reliability appear inconsistent.
ONFlow
31.03.2025 | 09:37

I have a very bad experience with otet markets, I deposited $850, I did a few days of trading and I requested the withdrawal of my funds, I have not been waiting since 14.03.25 and I have no answer, the support does not respond, PS: 04/09/2025 still no one has answered me and I have not received my deposit. PS : for every ticket I send I only receive this one for more than 2 weeks. Your request (6751) has been received and is being reviewed by our support staff.To add additional comments, reply to this email. PS: finally after a long time i managed to get in touch with support and let's see if we can solve my deposit problem PS: 11/04/2025 I'm changing my review from 1 star to 3 stars because I got my money back after a month of waiting.

customer
20.03.2025 | 15:20

Very bad comunication! The deposit was made several days ago, but it still hasn't been credited to the account. I tried to talk to someone by email or chat, but no one, and no response by email. A company that values ​​its customers doesn't behave like this. I haven't even tested the platform yet, and I already don't like this type of customer service.

rahman mohammadi
27.01.2025 | 10:18

When I encounter any issue the support team is very supportive and resolves the problems. Honestly I don't like waiting for days for a ticket response cause of that really like the broker.

gholam hasani
20.01.2025 | 12:40

In my opinion a good broker is one that has a high trading speed . I am mostly interested in Otet Markets because of its speed.

sina mahmoodi
20.01.2025 | 12:05

Low spread low commission perfect support

dan Rockford
20.01.2025 | 12:00

I work with an STP account and I have no problem so far

davood fallah
20.01.2025 | 11:52

like their weekly analysis They've helped me a lot till now coz I/m fundamental type person

ali hodne
20.01.2025 | 11:51

There's nice challenges included with their professional system as a broker

jason miller
20.01.2025 | 11:49

No matter how good you are at trading , you need a broker who can fix any problems you encounter . I've checked out Otet several times their support is great

hamid maleki
15.01.2025 | 12:53

I was able to make a lot progress with they systematic and useful tutorials that Otet markets provides on YouTube , Also their support team helped me easily open my account as a newbie.

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