Octa customer reviews

Updated: April 3, 2026
Octa
Views593
Summary
Most reviews describe OctaFX as unreliable and potentially fraudulent, with frequent complaints about delayed or missing deposits and withdrawals, blocked accounts, unresponsive or repetitive customer support, and lack of transparency in handling funds. Many users claim their deposits were deducted but never credited, or that withdrawal requests are ignored or rejected after long delays. Some report excessive transaction fees, unexpected deductions, and high spreads that make trading unprofitable. Several customers accuse the broker of intentionally stalling resolutions or closing access to accounts holding funds. A few isolated reviews mention positive experiences like fast withdrawals or helpful bonuses, but overall sentiment is overwhelmingly negative, emphasizing mistrust, poor service, and potential financial loss.
Ramya Laya
19.01.2026 | 09:46

It's been 3 days..still the withdrawal request is pending. My withdrawal id W22634903. When I try to talk to agent I have to wait for 1 hour and I all got the answer of " technical issue, we will notify you via email". This octafx app seems very fake. Deposit is very easy ..they have to maintain their standard and give proper response atleast.

Ntwari Patrick Ngabonziza
19.01.2026 | 07:46

My experience is good

Abd Jalal Maarus
19.01.2026 | 06:50

Good and helpful

Syairul Amree Hussin
19.01.2026 | 06:37

ok je...thanks for your cooperation

Iswanti Mali
19.01.2026 | 06:26

Good respon

Taufik Wida Basuki
19.01.2026 | 06:18

Please maintain your commitment and service quality, thanks, im pleased with Joel services

Nanang Wahyu Santoso
19.01.2026 | 03:32

its okey but my problem of Widrawal is not resolved yet

Priyanka Mondal
18.01.2026 | 17:35

Bahot achey lakin avitak add nehi hue

Parminder Singh Bhandal
18.01.2026 | 16:39

I like octa broker verry good

Isuru Dhananjaya Hewa Idigahaw
18.01.2026 | 16:13

Amazing service ❤️

Goverdhan Kumar
18.01.2026 | 12:03

Very bad actions

Ramesh R
18.01.2026 | 10:35

Customer care exicutives are very good experience

Prince Thanraj P
18.01.2026 | 09:24

fine good nest

Elizabeth Thomas
18.01.2026 | 08:48

Good experience in Octa

Emeka Michael Nwachukwu
18.01.2026 | 00:09

The customer service was on point

Bright
17.01.2026 | 20:44

I deposited $1300 into my wallet and since then octa have not let me withdraw no $ not even 1$😡

Ichsaf Abib Juwantoro
17.01.2026 | 19:12

Fast respon n very good job

Manjunath N
17.01.2026 | 15:52

Always be positive and Octa Team will work together there respons feel that there with us to help Octa trader's the best I'm proud of the Octa Team Thanks

Gurlal Singh
17.01.2026 | 12:17

Suppot are so good

Amit Kumar Dubey
17.01.2026 | 11:10

Only my withdrawals are deplay other then this is ready a good broker This is my oldest trading account but I really like compare to Exness Comparison to Exness, Octa Fx is a really good broker in your trading carrier No any chart lag when you execute the trader

J V B Narasimham
17.01.2026 | 09:57

Pls make fast solutions for people problems in deposit

Md Noh bin Bidin
17.01.2026 | 01:06

Very friendly and helpful

Jagannadham D
16.01.2026 | 22:27

Very good iam very much happy

Sameer
16.01.2026 | 20:15

Worst services by octafx deposited 14 jan mt5 8163075 still my deposit not added after provided bank statement and proof and cutomer support useless these days now AI worst bcoz not able to resolve any query ..

Michael Campbell
16.01.2026 | 19:27

I feel very sad that more innocent people will continue falling victim to this scam,

Rakesh Kumar
16.01.2026 | 16:40

Kind and polite

Devendra Kumar Saini
16.01.2026 | 15:17

Excellent, experienced and understanding costumer supporting agents. 💝👍🏻

N Vishnu Sankar
16.01.2026 | 14:21

Amazing response

pratik gawde
16.01.2026 | 12:45

W22623734 My withdrawal request is still showing pending post 24hrs. Not able to connect with live agent, already dropped the mail regarding the concern. Need this to address immediately

Rajeesh Moovendan
16.01.2026 | 12:32

Customer service very very bad not responding and not clear my deposit issue waste of my deposit time bab service

Load more
Page loaded in 223.00 ms