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Reviews
I have deposited the Rs45000 amount, but its not reflecting in Octa trading account. I have mailed and following past from 15days, but no use, this is the worst service from finance team, this is not expected from Octa
I have been using OCTA FX for many years yet recently I felt NOT SATISFIED with OCTA MT4 platform spread which is much BIGGER than other well known brokers so the result is some EA's will result either SMALLER profit or CLOSING at LOSS and this will HURT your PROFIT. As for other FOREX pairs, OCTA FX is OK and competitive. Also with BONUS up to 50% deposit is very helpful and many choices of GIFTS also added to PLUS points of OCTA. YET AGAIN, if U trade GOLD (XAUUSD) then Broker OCTA is NOT SUITABLE and LESS COMPETITIVE with others
I want to share my extremely disappointing experience with Octa so others don’t face the same issue. I made a ₹3,000 deposit through UPI at 4:50 PM, and my bank confirmed that the amount was successfully credited to Octa’s account. However, even after several hours and multiple follow-ups with their support, the money has not been credited to my trading account. Every time I contact support, I receive the same copy-paste robotic replies from their AI assistant or customer care team saying “please wait 24 hours,” without anyone actually reviewing the case or verifying the payment proof. This kind of delay, lack of accountability, and repeated generic responses from a financial service provider are completely unacceptable. It raises serious doubts about Octa’s reliability and transparency. If you value your time, money, and peace of mind, I strongly advise you to stay away from Octa until they fix their broken payment and support systems.
I deposited USDT (ERC20) to my Octa account on Oct 13. The transaction is confirmed on-chain but never credited. Support agents (Danny, Rafael, Kurt...) keep saying “finance is working on it” for over a week. Case #215560807669648 still unresolved. Be cautious sending crypto to this broker — no transparency after deposit. I will update this review if the issue is resolved. — Client from Lebanon
Deposit issue money deducted from upi transaction not credited to my trading account so don’t trust octafx.
That company is stealing money because the issue is that to deposit that in that company via cryptocurrency that is done in less than three minutes but when I blocked you in the account for x reason that they do not say the reason they keep the money that you have in the account because really yes to deposit in Cryptocurrencies in three minutes maximum three minutes the transaction is done now well when they block your account and you write customer service they send you to send an email when you send the email they tell you ah we will return the money but in 30 days that is in 30 days one thing that can be done in three minutes they send you for 30 days because anyone forgets a case in 30 days then of those 30 days you have the account blocked, you have no way to contact Chat, they say they have 24/7 service, that is, all the time but when you You send an email They answer you in 3,4 or 5 days so that they answer you quickly You have to write to the chat and there is no way to write to the chat with a blocked account and if you can't write to the chat to give priority to your email, you screwed up right there
This broker is committing fraud, my account was fully verified and I was working earlier but now when I added the funds the funds got deposited but now by shutting down the server they are not letting me operate my account and are not withdrawing my funds also, send a message in support, they are making excuses and there is no process to do any legal thing, I want my funds withdrawn, the bank account is linked, everything is there, they have shut down the server, if it had to be done then why did you get the funds added my id 62177529
My withdrawal is still pending I AM waiting from one month 16sep i deposit some fund for trade but couldn't deposit and i report this issue to customer support ...i have All proofs and submit 05time but... they're not solved My problem My registered mail.. ..
I made a deposit request on 1st Oct’25 but have not received the deposit in my trending account neither the amount was refunded to my wallet. The transection was successful and amount was transferred to the UPI account given by Octa on their Deposit page. I have submitted deposit proofs with transection details and Wallet statement 10 times and have been following up with Customercare but all is waste because there is no single update they give.. This is very frustrating and unprofessional. It’s been 17 days now but no update from Oct and neither a timeframe they give for the resolution of this issue. I am afraid of making any other deposit requests. I don’t know whether i am going to get my money back or not.
@Octafx No response even after submitting documents multiple times. Verification delay causing fund access issues. Please take this seriously. Account ID: [102626699]
Amazing support from the team
rubbish apps..lock ppl id thn Customer service does not solve the problem, but only perfunctorily and swallows the money in your account. If you want to invest in stocks, it is best not to choose this app
scam app.. first, second, third you can withdrawa money. the bigger your money it will said account review and never get your money.. scam app.
This broker imposes unusually high transaction fees — exceeding 10% — on both deposits and withdrawals, citing third-party facilitators as the reason. Additionally, their spreads are among the highest in the industry, significantly reducing trading profitability. Most concerning, when a client manages to earn profits and requests a withdrawal, the broker imposes a further 5% charge, claiming insufficient trading volume or lot requirements. These practices collectively raise serious concerns about the broker’s transparency, fairness, and overall legitimacy
The security of this broker is a JOKE Just a password and that's. My email got hacked and that croop took $2000 of my MT5 account. And OctaFx didn't make a shit to help me out. MT5 Account: 61310270
Super fast withdrawals
Never use octa application for trading , I lost my deposit money because of fake policy created by octa trading, no response from customer service also , they suddenly blocked my withdrawal and make it lag no response from the team for different mails I send , if you want to be cheated use octa trading app, first 6 month ok they they show real face
I opened my trading account on OctaFX and deposited 6000 INR via Paytm. However, the funds have not yet reflected in my trading account. I have been trying to contact the support team repeatedly over the past day through emails and the chatbox, but I have not received any satisfactory response. This situation is causing me significant distress, and I hope for a prompt resolution. My Octa Ac no is 125076898 Amita Singh
mere question ka koi sahi jawab nahi mil raha hai please q?
Please stop adding fund in OctaFx, This broker was good in past, not now. Now they're like scammers. They will never give you withdrawal more than your investment. Also all the withdrawal are getting delayed and they will wait till insufficient margin level to reject the withdrawal request. I'm fighting them to get my withdrawal from last one week instead of 3hrs maximum. Please stay away from the platform to save your money