MultiBank Group customer reviews

Updated: April 4, 2026
MultiBank Group
Views360
Summary
Customers consistently praise the broker for its excellent and responsive customer support, highlighting the speed and professionalism of the service team. Many mention specific agents—such as Mark, Oscar, Luke, Becky, Mike, and Antonio—for their quick, polite, and efficient assistance in resolving issues and providing clear instructions. Users appreciate the high-quality service available through live chat and WhatsApp, often noting that problems are solved within minutes. The broker is also commended for its fast withdrawals, low spreads, wide range of financial services, and strong communication. Overall, reviewers describe the company as reliable, customer-oriented, and worthy of high recommendations.
Omeir Mohammad
19.01.2026 | 01:25

Instant reply. I am happy with the service

Mohammad Al Melhem
19.01.2026 | 01:19

Mike very helpful and amazing

Yousef Aldhafeeri
19.01.2026 | 01:11

so helpfull and quick responding

Deep S
17.01.2026 | 20:25

Oscar has helped me a lot with the stuff that I needed and he explained how it’s done

Lana Bryant
17.01.2026 | 14:43

Not worth it , I have disappointed so far. Please avoid if you can .

Ghadosha Aaa
16.01.2026 | 22:32

Matt helped me and he was amazing

Zena MILLER
16.01.2026 | 13:14

Had problems tonight with signing into my account thanks Mark for the help i am new to Multibank am looking forward to the future once again thanks Mark.

Becse Buga
16.01.2026 | 06:06

I was haveing a problem with my verefication and my chat guy named Luke was super helpful, kind, polite and we fixed the problem in no time overall really good!

RAM
15.01.2026 | 15:28

Response was relevant and to the point

Marko Korošec
15.01.2026 | 13:23

The support is really good and fast, with all the answers I needed. Great trading conditions with this broker, highly recommended. Thanks to Becky for helping me out today.

Jane
13.01.2026 | 18:39

Chat support in Whatsapp are easy to communicate with, they responded very quickly but still had an issue in the verification of proof of address, it took more than 36 hours waiting for the approval. Maybe i need to wait few days more to get verified, if nothing happen i contact chat support again.

Drew
13.01.2026 | 02:33

Online chatted to Becky to confirm a withdrawal. She was very helpful with the request and provided my answers in timely fashion.

Ali Ahmadpoor
12.01.2026 | 19:22

Good and fast thanks

Mohammed
11.01.2026 | 12:15

Good and fast

Siji Susan
11.01.2026 | 07:20

Thankyou Leo for helping me.

roxy rocuit
10.01.2026 | 19:18

Great support fast dopsit accepted

Angelo Picone
10.01.2026 | 15:29

very efficient

Diangha Eugine Wainkem
10.01.2026 | 06:54

Customer support is fast and provides immediate solutions. One of them Leo is doing a good job ready to assist. When I finally test speed of withdrawal, then I'll add 5 stars. I love brokers who's customer can handle issues with serenity like LEO.

Adebayo
09.01.2026 | 18:48

Amazing customer service. Fast and detailed customer service agent Agent leo.

Maree Baloch Rais
06.01.2026 | 21:33

Very kind, very friendly, you helped me in a very good way. I am grateful to you and appreciate you.

ali ghare
06.01.2026 | 11:58

The support Team are very helpful and costumer oriented.

Jemuel
03.01.2026 | 07:24

I contacted them via WhatsApp, Leo help and solve my concern within a minute. Very responsive and quick!

Daniel De Jesús
31.12.2025 | 16:39

Great experience of service! Leo was prompt to help me (within few minutes) with a question I had on the withdrawal process. Will definitely keep using this services now and in the near future. Thanks

Mohammed Fayaz
31.12.2025 | 01:51

It was nice talking to Oscar, he gave quick response and sovled my queries..thanks a lot

Ahmed Almarzoqi
30.12.2025 | 22:57

Oscar did a really good job helping me with my problem and he’s a professional.

ALIREZA
30.12.2025 | 14:15

I started with USD 100, and the very first thing I did was request a withdrawal to check how long it would take and whether the 24-hour withdrawal claim was true. My withdrawal was approved in less than 24 hours, and the funds were received within 24 hours after approval. I was assigned an account manager, Mr. Ibranim Faoury, an amazing professional. He never pushed me to trade or deposit more money—he simply focused on solving any issues I had. Later, I deposited USD 1,000, made USD 300 profit, and withdrew it. I then made USD 700 profit again and withdrew without any issues. Nothing changed in the process—everything was smooth and consistent. Their gold spread is very low, which is exactly what traders need.

Nicky Virdee
29.12.2025 | 15:58

Sarah helped me immensely, resolved many issues regarding my accounts … technical and otherwise. Her prompt responses were extremely helpful and educational 😊

A A
29.12.2025 | 14:28

Customer Service , are available 24 that so good

Celina Lang
28.12.2025 | 21:36

I had a problem, but Luke was very fast and helped me with everything. Thank You!

Moza
27.12.2025 | 17:35

Fast customer service

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