Monaxa customer reviews

Updated: November 15, 2025
Monaxa
318
Summary
Reviews about the broker are highly polarized. Many users report serious withdrawal issues, including declined or delayed transactions, unresponsive support, and excessive KYC requirements used as excuses to block access to funds. Some accuse the company of being a scam, citing repeated denials of withdrawal requests, unprofessional customer service, and manipulative practices such as allowing small withdrawals before blocking larger profits. Others, however, describe positive experiences, praising fast withdrawals, helpful support, good account management, and satisfaction with trading tools and bonuses. Overall, feedback is divided between claims of fraud and frustration over lost funds and reports of smooth, trustworthy service.
Mohammed Sharafaldeen
17.10.2025 | 14:23

What made my experience great their fast response, plus solving all my problems. Thank you Monaxa Team

Salvador Quesada Narvaez
17.10.2025 | 13:20

𝙏𝙧𝙪𝙚-𝙨𝙞𝙜𝙝𝙩-𝙡𝙚𝙜𝙖𝙡 𝙨𝙖𝙫𝙚𝙙 𝙢𝙮 𝙨𝙞𝙩𝙪𝙖𝙩𝙞𝙤𝙣 𝙬𝙝𝙚𝙣 𝙄 𝙬𝙖𝙨 𝙨𝙩𝙪𝙘𝙠 𝙬𝙞𝙩𝙝 𝙖 $45,000 𝙧𝙚𝙛𝙪𝙣𝙙 𝙞𝙨𝙨𝙪𝙚. 𝙏𝙝𝙚𝙞𝙧 𝙖𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙘𝙚 𝙬𝙖𝙨 𝙥𝙝𝙚𝙣𝙤𝙢𝙚𝙣𝙖𝙡.

Moataz Ashraf
17.10.2025 | 03:48

يعطيك العافيه سيد/ عبدالله شاكرين لتعاونه ومتابعه ممتازه

Phumlani Simamane
15.10.2025 | 11:12

Hey guys, I've really enjoyed my time using Monaxa. I'm using their copy trading, and was able to get my accounts setup real fast. My clients are happy, we all make deposits and receive our withdrawals on time. I really rate Monaxa as a great broker to start your trading journey or develop your forex business. The service is great, My account manager is there for me. Theres lots of money to be made.. I love it and recommend it to anyone who is serious.

Ali Moustafa
07.10.2025 | 12:13

It is a very wonderful site.

Mohamed Ali
06.10.2025 | 21:32

Good company and good services Bonus amazing in Monaxa I loved Monaxa

Karim Nazih
01.10.2025 | 17:25

Good company

Chicos_Picos
29.09.2025 | 17:16

Good broker, honest and fast withdrawals. love you Monaxa

Clifford Jennings
29.09.2025 | 13:19

I wanted to get my investment back therefore I’m hoping the business can speed up the withdrawal procedure and provide better customer service for future customers it’s always turned down. I’m thrilled with Nruxad Home’ the customer service is excellent they take care of you quickly and the withdrawal process is simple.

ARZI AYDIN
19.09.2025 | 17:24

Stuck withdrawals for weeks….𝚛𝚎𝚝𝚛𝚒 𝚎𝚟𝚒𝚜𝚝𝚊.was able to help me successfully

Alice Gerst
17.09.2025 | 17:14

I have been attempting to make a withdrawal from this broker for almost 2 weeks! it was approved there is noone to call you back! awful service

wong
25.08.2025 | 12:18

I opened an account with Monaxa on August 13, 2025 (Trading Account: 923785). On August 14, I deposited USD 500 to trade, and after trading I made a profit of USD 1,487.35. On August 18, I requested my first withdrawal of USD 680, which was successfully processed and received. However, on August 19, when I requested my second withdrawal of USD 1,307.35, I was suddenly notified by email that my withdrawal was blocked. Monaxa then forced me to go through excessive and unreasonable KYC procedures. They asked me to provide endless documents, including video verification and selfies holding my ID. I already submitted my selfie with ID, yet they kept demanding more and more KYC steps, clearly using this as an excuse to delay or prevent my withdrawal. This is completely unacceptable. A legitimate broker should not restrict client withdrawals under such unreasonable conditions. Monaxa is proving itself to be a platform that does not allow proper withdrawals. ⚠️ Warning to others: Monaxa may let you deposit and even process a small first withdrawal to build trust, but when you try to withdraw larger profits, they block your funds with endless KYC excuses. This is highly suspicious and shows that Monaxa is not a trustworthy broker.

Nurul
22.08.2025 | 05:21

Already 2 months haven't received any withdraw...dont trust their bonus offer..just scheme to scam us DONT TRADE WITH MONAXA

salah mohmmed
21.08.2025 | 02:20

The withdrawal process from the bonus account was completed within minutes. Thank you, Monaxa support.

Asanda Kolele
11.08.2025 | 05:02

My withdrawal query was resolved promptly, Monaxa is the best broker.

Suzy
08.08.2025 | 12:15

Withdrawals Are Extremely Slow!!!!! Hello, To anyone considering registering with this broker , please take note. My withdrawal request has been extremely slow. It has been almost 24 hours and I am still waiting with no update at all. Additionally, my experience with customer service was disappointing. In particular, staff Sawssan A provided unhelpful and unprofessional service. !!!! I hope the company can improve both the withdrawal process speed and the quality of customer support for future clients

Consumer
05.08.2025 | 12:58

Scam trading platform. I deposited my money 4months back. I wanted to withdraw the deposit back. It always gets declined. They don’t want to return my money back. No one is assisting at all. Withdrawal keeps getting declined for no reason at all. All I want is my deposit money nothing else. Sorry... your withdrawal request has been declined. Details below: Name: Mr Dumisani S P Mkhwanazi Payment System: PayRetailers+ (ZAR) Account: 505591 Currency: USC Amount: -22000 Balance: 200 Reason: FAILED_PAYOUT_REQUEST

M Asif Sharif
03.07.2025 | 08:05

This idiot company and idiot staff to much bad broker i ever seen totally scamer they eat your money they scam you i just deposited and want to withdrawal funds when i withdraw it after 2 days i received email Withdrawal Declined this company claim withdrawal process same day but please bro don't trust this shit broker Hi Abida, Sorry... your withdrawal request has been declined. Details below: Name: Abida Khalid Payment System: Cryptocurrency : NACE Account: 913731 Currency: USD Amount: -100.55 Balance: 0.02 These people did not give me my money and treated me very badly, even though I told them repeatedly that it was not my fault. These people are saying that I have done internal hedging. I am placing trades on an account in the morning and I made a profit from it. Then I applied withdrawal. It is very late for them. At first I did not know. Withdrawal was very late. So I thought I would create a new account. I created an account in my wife's name and placed trades on it in the evening. You guys should think for yourself that one account is making a profit in the morning and the other account is making a profit in the evening.How this internal hedging happened. You people should be ashamed of yourself for doing such things.

customer
25.06.2025 | 07:54

Dont use this broker, totally scam!! better use another broker like hfm or xm

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