QuantumFX (General Branding) EN

KVB customer reviews

Updated: July 21, 2026
KVB
Views999
Summary
Users report a mixed experience with the broker. Many praise the platform’s intuitive app and web interface, support for MT4/MT5, useful charting tools and indicators, low-to-average spreads, and very fast deposits and withdrawals in multiple cases. Positive notes also mention helpful customer service experiences and successful chargeback recovery for at least one large claim. Conversely, several customers describe serious problems: withheld balances after account closures, prolonged delays and poor communication from support, repeated requests for the same documents, and unanswered emails. Multiple reviews allege misconduct involving introducing brokers (IBs) — requests for account passwords, unauthorized withdrawals, forced large trades causing margin calls, and apparent fraud — and demand that such IBs be blocked. Other complaints concern unexplained or incorrect forced trade closures, suspicious slippage or mismatched prices, and fears that some orders are handled on a B-book model. Overall, while many appreciate the platform’s speed and usability, recurring issues with fund handling, dispute resolution, IB oversight and trade execution reliability raise significant trust and customer service concerns.
Leoncio Caling Jr
08.07.2026 | 02:32

This broker is a trash. Somebody added withdrawal wallet on my account without notification on my end. My balance was withdrawn. I have filed a complaint, but they have no response. They are all useless.

Sajawal khattak
19.05.2026 | 18:04

Very bad broker

Emırcan
09.05.2026 | 19:01

21 Dollars slippage 12.000 usd profit delete I closed a trade with a $21 profit, but they closed it at the same price at which it was opened and did not count my trades Hello, Login number 20014862 I would like to enquire about my trading position that is forced close all sudden during my trading. It raised my concern that Mt4 in system indicate the order is close at 16.07 where price is at 2868 but when I check the market price at kvb during that time the maximum price is at 2848. My position should close as profit instead it becomes loss position and price did not exist at that time when it was closed My question is why price close higher than my entry point when I didn't set any stop loss and stop out is still far from that as well. Its at profit position from 2864 and closed at 2748 at 16.07. Time. Please investigate the error and I will attach my trading history and journal for your refference All transactions are not transmitted in any way as B book, please put an end to this scam I hope you prevent this scam They said they would get back to me in my previous complaint and solve the problem, but I still haven't received a response to the email I sent. Please, I'm asking for help from Trustpilot.

Faisal Mazari
01.05.2026 | 21:25

I am writing this review to report a serious issue with KVB regarding my trading account (MT5: 50021225). My account was disabled by the company citing “improper trading activity.” I am not disputing their decision to close the account. However, my concern is that my remaining balance of $90.86 is still being withheld. According to their own statement: Total deposit: $700 Total withdrawal: $765 This clearly indicates that any alleged profit has already been settled. Therefore, the remaining balance cannot be classified as disputed profit. Despite sending multiple emails and following up, I received only one response and no resolution. I was also advised to contact the account manager, but no proper assistance was provided and I was redirected back to support repeatedly. At this point, I am not requesting any profits or account access. I am only requesting the release of my remaining funds, which are still being held without justification. This situation reflects very poor customer service and raises serious concerns about fund handling practices. I request KVB to process my remaining balance immediately and resolve this matter professionally. I will update this review if the issue is resolved. Still issue not resolved. Today, the company is now asking me to resend the same details again and wait additional days, despite already having all information. This appears to be a delay tactic while still holding my remaining balance. Update: I am not disputing account closure. I am only requesting release of my remaining balance of $90.86. I will update this review once resolved. Dear Trustpilot Support, I have already provided the requested verification details regarding my review. Kindly confirm the status of my case and whether any further action is required from my side. I would appreciate an update as my review is currently pending for too long. Thank you. Title: Ongoing Delay in Withdrawal – No Resolution from KVB. Review: I am updating my previous review regarding my experience with KVB. My MT5 account (50021225) was disabled citing trading concerns, however my main issue remains unresolved — the withdrawal of my remaining balance of $90.86. So far: I have contacted support multiple times via email I was advised to contact the account manager, but no proper assistance was provided I received responses stating the case would be processed in 3–5 business days That timeframe has now passed, with no final resolution or update The last email I received stated that my case is under investigation and requested additional time, but there has been no clear outcome or confirmation regarding my funds. I have already provided all required account details and cooperated fully throughout the process. To be clear: I am not disputing the account closure decision I am not requesting any trading profits I am only requesting the release of my remaining balance At this stage, the continued delay without resolution or clear communication is concerning. I am still awaiting a final resolution and will update this review once my funds are released.

Bibi
26.02.2026 | 10:23

This broker allows IB (referrer) who robbed money from the customer. When reporting to customer service, they present not to know!!! The IB asked me to deposit money to my trading account and asked for account password. I was stupid and gave it to him. Then, after 5 minutes, he placed order with big lot size so that the account received magin call. Reported to KVB customer service, they pretended not to know. All I wanted is to ban this IB so that no further ppl will be cheated.

Kevin
18.09.2025 | 09:08

App dễ dùng, rút tiền nhanh chóng. Sẽ giới thiệu thêm cho bạn bè dùng.

Emırcan
15.09.2025 | 21:12

I closed a trade with a $21 profit, but they closed it at the same price at which it was opened and did not count my trades Hello, Login number 20014862 I would like to enquire about my trading position that is forced close all sudden during my trading. It raised my concern that Mt4 in system indicate the order is close at 16.07 where price is at 2868 but when I check the market price at kvb during that time the maximum price is at 2848. My position should close as profit instead it becomes loss position and price did not exist at that time when it was closed My question is why price close higher than my entry point when I didn't set any stop loss and stop out is still far from that as well. Its at profit position from 2864 and closed at 2748 at 16.07 Time. Please investigate the error and I will attach my trading history and journal for your refference All transactions are not transmitted in any way as B book, please put an end to this scam I hope you prevent this scam They said they would get back to me in my previous complaint and solve the problem, but I still haven't received a response to the email I sent. Please, I'm asking for help from Trustpilot.

Francoise
13.09.2025 | 06:36

With a clean interface, I can easily transfer funds, check statements. A reliable tool for managing my accounts on the go.

Liam
18.08.2025 | 10:38

Great platform for trading with fast deposit and withdraw

Dariya
28.07.2025 | 20:43

Luckily , summit chargeback was a breath of fresh air. Quick replies, friendly team, and no stress at all. getting my 19k back, They really made everything easy,

Linh Duong
05.06.2025 | 10:56

The KVB app has friendly interface. Besides, the withdraw is fast

Marcus Wong
10.10.2024 | 11:57

This platform has significantly boosted my productivity. It not only saves me time but also allows me to focus on more important tasks

Siti Nur Ain
09.08.2024 | 10:55

Advanced charting, opportunity spotting indicators and 24/7 free premium news and analysis

Lee Han Wei
09.08.2024 | 08:28

Various user friendly tools and easy to use features. All in one platform

Rosma Izlin
09.08.2024 | 08:21

This company needs more than an applause for being sincere to us investors I always give my 100% trust to this platform and most importantly, the fastest deposits and withdrawals.

William Tan
09.08.2024 | 08:14

Support different trading method, app, MT4 and web trading. Withdrawal speed is very fast.

Gladys Ong
09.08.2024 | 06:50

spread is consider average low, but the new tech web trading quite surprise me

Ahmad Farid
09.08.2024 | 06:44

nice customer service, app and fast deposit!

Marcus Wong
09.08.2024 | 06:43

It is such a good platform for traders to trade. Especially the withdrawal duration is really fast not more than 10minutes!

Tuấn Tú Lê
29.01.2024 | 06:09

tuyệt vời, nhanh và hiệu quả

Page loaded in 132.00 ms