JP Markets customer reviews

Updated: March 25, 2026
JP Markets
Views265
Summary
Reviews of the broker are highly mixed. Many clients praise the helpfulness and professionalism of specific support agents such as Luke, Kian, Lauren, and Keana, describing the service as fast, kind, and supportive during account setup or inquiries. Some users report smooth experiences with verification, bonuses, and withdrawals, expressing full trust in the company. However, others share serious complaints about withdrawal issues, poor communication, and unresponsive customer service, with some claiming funds have been stuck for months or lost entirely. The 300% bonus in particular is controversial—some see it as a generous offer while others accuse the broker of using it as a deceptive marketing tactic leading to losses. Overall, feedback ranges from excellent service and trust to frustration and accusations of scams, showing inconsistent reliability and transparency.
Dean Smit
09.12.2025 | 10:52

Is a new customer from 27 November 2025 of Iegshaan at JP Markets and also a new customer at Bearded FX an just to say I have been with other brokers and so on and the services you get from this people are tops and I’m staying for sure. We appreciate you guys and all the effort …

Zanehusemeyer
09.12.2025 | 10:44

I am Zane Husemeyer i have been with JP MARKETS and legshaan since 28 september and iy has been amazing.from 28 spetember till 19 october i lost the R2000 i deposited and the 21st october i deposited R2000 again and since then made R97 000 with R77 000 in withdrawals and getting my withdrawals within an hour at the longest.this is the best shift i have made yet.thank you to JC Golden and BFX and thank you so much to legshaan and Jp Markets for your outstanding service and help thoughout my journey!

Johann Harmse
09.12.2025 | 10:39

Great working with Legshaan. Always willing to help. Thanks Johann Harmse

Chase Adams
09.12.2025 | 09:57

Dylan at JP markets provided exceptional service by going above and beyond to make sure we were happy. Top top Account manager.

Jermaine Drew
09.12.2025 | 09:02

Honest and fast feedback

Yaaseen Karriem
08.12.2025 | 18:24

Kaashief was Very helpful when I came to him with a problem with my account and it took him nearly 3 minutes to sort it out Kaashief📍

USWC BRAND
08.12.2025 | 14:14

Their services is amazing they Take Care of their customers thank to Dylin who help me to have a account opened.I am about the service.

Nambahu Marthin
08.12.2025 | 13:55

A very good broker love the new cash back account and all the help I've been getting from my IB Account Manager Dylan. He's helped me out and made my JP Markets easier. This is a very good broker and would recommend all existing and new traders to join the best broker I've seen so far

Keitumetse Letsela
08.12.2025 | 13:50

One of the best account manager everything has been on point looking forward to do more business.Dylan_fx

Mondli Lukhozi
07.12.2025 | 08:29

Tabisa made everything to look easy and great service

Dwayne Byliefeldt
05.12.2025 | 20:11

Very good help...thank you legshaan

NHLANHLA QHINEBE
02.12.2025 | 21:32

I mean I had been struggling to verify my ID and Account with documents uploaded which became frustrating, I reached out to JP Support and got assisted by Kashief, excellent service very professional I am glad I am back with JP Markets

andre smit
02.12.2025 | 19:44

I had a problem depositing money into my trading account.i reached out to jp markets support they helped me very quickly to resolve the problem.they were very fast and very helpful

Mac Lamar
02.12.2025 | 09:23

Lauren was great and had my issue sorted out quickly as possible! Thanks again.

Lesedi Mokoena
01.12.2025 | 19:54

Quick and easy to verify account

Tshepo Mofokeng
01.12.2025 | 19:16

Fast service and fast reply

Maritz Rautenbach
01.12.2025 | 14:57

Quick and efficient response, straight to the point.

HermanusSteyn
01.12.2025 | 12:40

Alphonzo was Very very fast and helpful

Mbaks Mapompo
01.12.2025 | 12:26

I was helped by Alphonzo gave me A great experience and my concern was fixed

Mad Wellington
27.11.2025 | 13:36

Quick on the response and very helpful

Wandise
25.11.2025 | 09:02

Very helpful and quick service

Thea Bezuidenhout
25.11.2025 | 08:52

Received excellent customer service from Nazeer opening my trading account. Was so quick! No hassles!

Lili Keet
24.11.2025 | 09:09

Very friendly, efficient. MASSIVE thanks to Lauren for getting my issue sorted out within a few minutes!

Morne Pienaar
20.11.2025 | 18:44

Prompt Proffesional Service, thank you kaylin- lee

Henrico Botha
24.10.2025 | 21:14

Thanks to keana

Mathew Ashley
24.10.2025 | 20:01

Awsome and accurate feedback and fast.. Thank You KEANA

Avery Lubbe
29.09.2025 | 14:13

I would like to link my account, I send an email on Thursday 25 Sept at 08h14. To date I have had no reply or even an email stating that my query has been received. After a back and forth with the support, they say I must be patient. How can a person be patient if there is no communication on queries?

Christy Norman
29.08.2025 | 18:34

Luth Wrens saved the day, and I've got my money back.

Polite Ndjarakana
25.07.2025 | 17:42

I would rate jp markets 10 stars, they came through for me and understood my situation because I had a big hic up witn my withdrawal. Jp markets u have changed my life for the best .🙏🏼🙏🏼🙏🏼Pieta Ndjarakana aka Polite

Itumeleng Majoro
07.05.2025 | 15:06

They scammed me before about $63k back in 2020 after receiving an email with forms to fill I did fill them though I forgot my login details their server was down, they went through reviews and other stuff, I was expecting their response when they were shutdown due to Financial reviews, suddenly I received another email stating that I should fill their forms, lately around Feb 27 2025, what they wanted was screenshort of 2020 account I opened and MT4 Number, imagine I changed Phones 2 times, contract phones, and I'm been requested to submit another Form to claim back my money with 2020 screenshort of my account from their redundant server which I even tried logging in with my old password to retrieve that information, inform unrecognized by their server, JP MARKET I WANT MY MONEY BUDDIES, I'VE USED YOUR PLARTFORM FOR TOO LONG BEFORE I CHANGE TO VERACITY MARKET

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