QuantumFX (General Branding) EN

JP Markets customer reviews

Updated: September 12, 2026
JP Markets
Views704
Summary
Reviews of the broker are highly mixed. Many clients praise the helpfulness and professionalism of specific support agents such as Luke, Kian, Lauren, and Keana, describing the service as fast, kind, and supportive during account setup or inquiries. Some users report smooth experiences with verification, bonuses, and withdrawals, expressing full trust in the company. However, others share serious complaints about withdrawal issues, poor communication, and unresponsive customer service, with some claiming funds have been stuck for months or lost entirely. The 300% bonus in particular is controversial—some see it as a generous offer while others accuse the broker of using it as a deceptive marketing tactic leading to losses. Overall, feedback ranges from excellent service and trust to frustration and accusations of scams, showing inconsistent reliability and transparency.
Wandise
25.11.2025 | 09:02

Very helpful and quick service

Thea Bezuidenhout
25.11.2025 | 08:52

Received excellent customer service from Nazeer opening my trading account. Was so quick! No hassles!

Lili Keet
24.11.2025 | 09:09

Very friendly, efficient. MASSIVE thanks to Lauren for getting my issue sorted out within a few minutes!

Morne Pienaar
20.11.2025 | 18:44

Prompt Proffesional Service, thank you kaylin- lee

Henrico Botha
24.10.2025 | 21:14

Thanks to keana

Mathew Ashley
24.10.2025 | 20:01

Awsome and accurate feedback and fast.. Thank You KEANA

Avery Lubbe
29.09.2025 | 14:13

I would like to link my account, I send an email on Thursday 25 Sept at 08h14. To date I have had no reply or even an email stating that my query has been received. After a back and forth with the support, they say I must be patient. How can a person be patient if there is no communication on queries?

Christy Norman
29.08.2025 | 18:34

Luth Wrens saved the day, and I've got my money back.

Polite Ndjarakana
25.07.2025 | 17:42

I would rate jp markets 10 stars, they came through for me and understood my situation because I had a big hic up witn my withdrawal. Jp markets u have changed my life for the best .🙏🏼🙏🏼🙏🏼Pieta Ndjarakana aka Polite

Itumeleng Majoro
07.05.2025 | 15:06

They scammed me before about $63k back in 2020 after receiving an email with forms to fill I did fill them though I forgot my login details their server was down, they went through reviews and other stuff, I was expecting their response when they were shutdown due to Financial reviews, suddenly I received another email stating that I should fill their forms, lately around Feb 27 2025, what they wanted was screenshort of 2020 account I opened and MT4 Number, imagine I changed Phones 2 times, contract phones, and I'm been requested to submit another Form to claim back my money with 2020 screenshort of my account from their redundant server which I even tried logging in with my old password to retrieve that information, inform unrecognized by their server, JP MARKET I WANT MY MONEY BUDDIES, I'VE USED YOUR PLARTFORM FOR TOO LONG BEFORE I CHANGE TO VERACITY MARKET

lecy anitha
06.05.2025 | 09:36

Fast and efficient, really helpful,thanks to Luke on the 29 of April when I was setting up and Kashief today for enquiry,

Anesto Donkerman
30.04.2025 | 15:35

Top notch service from Luke🫡

Young Teey
30.04.2025 | 12:04

It's 10 out of 10 I love it 😀

Tshepo Seepi
25.04.2025 | 15:27

The service is very good keep up the good work all of thanks to luke

Mufasa
25.04.2025 | 09:12

They respond very quickly they helped me to verify my profile

McCollen Bopape
25.04.2025 | 08:39

Was helped by Luke, did a very very good job helping through the process of applying. Big up to him/her thank you🙏

Erickson
19.04.2025 | 03:12

I’m grateful to the company that helped me recover my money, as shown by my display name and profile image. At first, the platform seemed good — everything worked fine for a few months. But after that, I was no longer able to withdraw my money, not even small amounts like $100–$500. It’s now been almost three months since my funds have been stuck there with no solution or proper response. What a shame. Very disappointing experience.

Sech
26.02.2025 | 07:16

This 300% bonus it's a scam don't be fooled they just attract you with it... it's just there for brocker marketing and for you to blow your accounts cause you be thinking you got support from it...then right after putting in your orders according to ya account balance and support from the credit they cancel credit then your account will be left with only your deposited money then it's no longer safe it's get blown easily....

Tholang
20.02.2025 | 22:25

They helped me through the process of opening my real acc and they gave me 300% bonus

Ronny Njabulo
28.01.2025 | 21:46

They were honest, patient and to kind to help meet all my needs

Bru Imina
19.01.2025 | 14:09

Very good broker. I don't know why my other review was removed. I have never heard of them canceling profits or anything like the other brokers since their return. Customer Support is decent but very limited in the help they give, I always try to ask for Kian when I get issue, he's the only one who will call you and update you on the resolution of your problems, the others just say they sending emails to other departments and that takes forever. But in terms of trust in the broker I would say I trust them 100%

Deveroux Adams
26.11.2024 | 18:17

Lauren was quick to assist me with my query. Very happy with that.

Nikodemus Kapirika
16.11.2024 | 11:11

The help I got from Kian was so delightful and I appreciate it I didn't have to wait for too long to get a response

tamara bobani
04.11.2024 | 09:36

allowed for opening multiple account with different bonus options

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