QuantumFX (General Branding) EN

ITB customer reviews

Updated: August 11, 2026
ITB
Views801
Summary
Customer experiences are highly mixed. Many users praise the trading platform for fast execution, stable connections, no slippage, low spreads (particularly on gold and Nasdaq), useful account types, and well-run trading contests that credit real bonus funds and can be withdrawn after meeting conditions. Several clients report smooth deposits and quick withdrawals (some within 24 hours), and a few say prizes from contests were credited and usable without issues. However, a large number of reviews allege serious problems with withdrawals—especially related to no-deposit bonuses—claiming profits or bonuses were removed, withdrawals rejected or stuck on “Payment Due,” and accounts sometimes disappearing. Frequent complaints concern poor or unresponsive customer support, closed tickets without resolution, vague generic replies, lack of transparency about bonus terms and withdrawal conditions (e.g., lot requirements), and long, unclear processing times. Some users report contradictory trading conditions such as requotes, higher spreads, slippage, low liquidity, and blocked trading behaviors, while others explicitly call the broker a scam. A few reviewers note they eventually received payments after delays and appreciate the outcome despite communication issues, and a minority report long-term positive relationships and reliable service. Overall, impressions vary widely by case: the platform and contests receive praise, but recurring and serious withdrawal and support problems raise major trust concerns for many users.
customer
06.07.2026 | 10:54

I wanted to work with this broker but they didn't allow me to create mt5 account.. I waited for 4 days but just Wested my time here chat is good but their technical support is poor even they didn't help me.. so I decided to move on Will never work with this broker...

Eugene Pieterse
18.05.2026 | 18:47

I sincerely appreciate the opportunity to participate in this trading competition. The experience was both challenging and rewarding, allowing me to test my trading skills, discipline, and risk management under competitive conditions. Finishing number 5 on the leaderboard and receiving a $100 credit reward is a great achievement for me. Thank you to the organizers for a fair and motivating competition. I look forward to future events.

Asamoah Albert
18.05.2026 | 17:04

I trade with ITBFX .. honestly their platform is very nice and beautiful to use and also their execution on meta trader is top notch no slippage .. A very excellent broker.. I encourage everyone to trade with ITBFX.

OLEKSANDR DEINEKO
16.05.2026 | 17:26

Comfortable trading on demo contest and real account quickly paid prize and withdrawal profit good support

سعيد روشن
15.05.2026 | 12:18

Not excellent but good broker. Commission and fees are reasonable and support team is always accessible

Tsepo kuena
13.05.2026 | 17:07

I have had a wonderful experience with ITBFX I like how their gold and Nasdaq move, the money behind a lot size is very satisfactory. Unlike any other broker. I like the trading contests that allow traders to test their skills and see how they would perform with a real account, all the while, they can get a credit bonus to a real account to trade and make real withdrawable money 👌👍 Thank you ITBFX 🤝

Adam Alrajjoub
28.04.2026 | 17:51

Update: The withdrawal has now been successfully processed and received. The process took longer than expected and communication could definitely be improved, but I appreciate that the payment was ultimately completed. Thank you. I participated in the ITBFX March trading contest and won first place. As a result, I received a real trading account with a $1000 credit. I traded on the account and made $1000 profit while following all the rules. I submitted my withdrawal request on April 14. Since then, I have contacted support multiple times via Telegram and tickets. Unfortunately: * My tickets were closed without resolution * I keep receiving generic responses like "your request has been forwarded" * No clear timeline or update has been provided I am not accusing anyone of wrongdoing, but I am concerned about the lack of transparency and communication. I am simply requesting a clear update and fair processing of my withdrawal. I will update this review once the issue is resolved.

Muhammad Waseem
14.01.2026 | 17:28

ITBFX is fast in withdrawal, and the lowest spread also trading Gold in ITBFX is perfect . ITBFX is one of the most reliable Broker in Middle east I have ever worked over 8 years

amirreza mehr
14.01.2026 | 09:13

Overall, it's a good broker. Deposit and withdraw procced within 24 hours. Candels from correctly. There is no slippage. However the trading rules are srtic

OlegSenchuk
09.12.2025 | 19:08

I traded for a little over a 1 month. Execution was fast, and trading was comfortable. The platform didn’t freeze even once during this time. The connection was stable with no interruptions. There were no issues with deposits or withdrawals. I’m satisfied with the broker. No complaints about the functionality.

Daniela Onocan
18.11.2025 | 23:11

I traded with this broker and even made a profit. My deposit was processed without any issue — but when I tried to withdraw, the request got stuck on “Payment Due” and has stayed there ever since. Despite the withdrawal showing as pending for a long time, I received nothing. And once I started asking about my money, support completely stopped responding. This is my experience: they process your deposit instantly, but your withdrawal never arrives. Avoid this platform.

Bahar Afrooz
17.11.2025 | 17:31

The platform is really easy to use, and trades go through fast. The support team is always there when I have questions. it’s nice knowing I can reach them anytime, even in my language. I also like that they have different account types, so you can start with a small deposit. Deposits and withdrawals are quick and easy, and the bonuses and competitions make trading more fun.

Manjinder Dhaliwal
10.11.2025 | 13:11

Good reviews are fake guys don’t trust this shitty academy

Mahsa rhm
16.09.2025 | 18:43

I have been active in the Forex market for almost 5 years and have tried many brokers, but none of them truly met my needs until I started working with ITBFX. Their support team is highly professional, responsive, and always follows up quickly on my requests, which makes the whole process smooth and reliable. Unlike my past experiences with other brokers, here I finally found a platform I can trust completely.

safoora ahoonbar
07.09.2025 | 22:11

I joined the August contest with ITBFX and was lucky enough to finish as one of the winners. The prize was credited straight to my trading account without any problems, and I’ve already started using it for trading. The whole experience was smooth and enjoyable, though I feel it would have been even better with more updates during the contest. Overall, I’m satisfied and appreciate how it was handled.

Simone
17.07.2025 | 19:39

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Simone
17.07.2025 | 19:39

SCAM BROKER ITBFX!! BE CAREFUL!!

toto boto
14.07.2025 | 19:36

scam website I have fulfilled all the bonus conditions. Upon withdrawal, the balance appears to be 0. I have made a profit of $60. When I go to withdraw, on the withdrawal page, the balance appears to be 0. Support has not responded. ihave screen all proof that site scam

EVISA IRAN
05.07.2025 | 01:11

scam scam never deposit this broker never get no deposit bonus from this broker it is big scam

Rose Mercy
28.06.2025 | 14:32

Title: ITBFX Refused My Bonus Withdrawal After Completing F50 Challenge Hello traders, I’m sharing my experience to warn others: I traded on ITBFX’s F50 free bonus account, meeting all the required conditions: Traded over 5 lots. Each trade lasted more than 10 minutes. Each trade had at least 10 pips. I requested a withdrawal on [25/06/2025] as per their bonus terms. Support initially told me processing would take 48 hours, but after the wait, my withdrawal was rejected without any explanation. My account is [disabled/inaccessible/still online but ignored]. I have screenshots of my trades and communication with support as evidence. I strongly recommend avoiding ITBFX, as they appear to run a scam bonus program and do not honor their own conditions. Stay safe, avoid wasting to generate profit which you will never get

Nurretin Trevor
28.06.2025 | 14:08

They are scammers

Tino Setiawan
24.06.2025 | 05:44

This broker is scam

Nevile Nyansimera
13.06.2025 | 17:36

This people don't deserve even 1 start ,I have been trading now my account is standing 250 usd when I try to withdraw they say I have broken the rule ,I ask them to tell me which rule they tell me to download the file and read the rules Remember I have been holding my trades more than a day with their 1.50 leavarage. They are scum and wastage of time

Shalifeo Benjamin
07.06.2025 | 23:13

Scam broker stay off from this broker it's totally scam

Kenneth
03.06.2025 | 10:05

Tried their NDB on requesting withdrawal they refused and my account was gone.Dont waste your time

Dave mechal
30.05.2025 | 11:51

These are100% SCAMMERS! DONT GIVE YOUR HARD EARNED MONEY TO BUNCH OF SCAMMERS!!!

Usman Ibrahim
22.05.2025 | 11:41

Very dangerous broker they have the hardest rules and even if you comply and follow the rules and make some profit they will still reject your withdrawal request and say your account is reviewed by an expert and you did not meet the trading condition. Guys don't waste your time and money here

Tafseer
08.05.2025 | 13:31

100% Scam broker, They are scammers there deposit and no deposit bonuses are just a scam. Don't waste your money and time. I have proofs of scams of this broker. Recently I received their no deposit bonus and completely all the terms and conditions for the bonus but at the time of withdrawal. They rejected my withdrawal and removed my bonus and profit both also.

David Bisma
25.04.2025 | 13:24

They offered me to get $50 credit. After i make a profit and fullfil all the bonus condition, my withdrawal is rejected. They said that i not met the withdrawal bonus condition. What the HELL. I ask them which part from the bonus condition that i am not fullfil, they only said read carefully bonus condition soooo many times, without any detail explanation/answered. Ridicolous. Updated : They reply my review and still talking no-sense. I knew the T&C is 5Lots (for sure), thats why i request for withdrawal because based on my trade i already fulfill the minimum lots. And i pretty sure, lot of trader got scam from itbfx when they share the experience w ith itbfx on telegram group but they did not make a review as i did. Its simple, look at the rating of this company.. 1.5 🤭🤣🤣

Hakim Tayeb halais
08.04.2025 | 13:34

Its scam no one depot in it

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