726
Reviews
Amazing customer service and commitment to detail.
Very disappointing. I was unable to with-draw until I sought #Top-Cipher Trails help. Based on my experience, I would not recommend this service.
i AM COMPUTER Illiterate so when I phoned intrader and spoke to Jason he went through the process of registering and then explained how to with drw and submit funds good job = we will see if it worked in a few days when the funds land in my account
Excellent service
The customer service person was very helpful and patient with and guided me through the process 0f withdrawing money.
Brilliant experience from start to finish. Ovidiu went out of his way to ensure that I had everything I needed and kept me updated throughout. He was patient, friendly, and clearly cared about getting things right. I left feeling valued as a customer. Highly recommended.
i was help by mr savass
Jason Panayiotou was very proffesional patient and effective soring my issue. He managed to check and correct loggin in problem in the matter of few minutes.
Jason was extremely helpful, very patient and polite.
Great Customer services. Just how it meant to be. Perfect, to the point and very helpful. Ovidiu (Customer representative) helped me efficiently and resolved my issue within minutes. Well done
I made a request to withdraw funds from my account and this was handled by Ovidiu in a professional and friendly manner. Albeit it stated to allow up to 3 days for the funds to appear in my account they arrived within a couple of hours. Thank you.
Very happy with the prompt customer service and clarity Intertrader offer, you leave an email and someone will call you back before you even get the email reply. Ovidiu Was extremely helpful and I’m very happy with the help and information I received when I needed it. Inter trader and Ava Trade are trusted brokers no doubt about it.
I have always found that Intertrader will lift the phone help and guide you through any process. They are patient and understand that not everyone is from a IT back Ground. There is some security checks to go through before entering any process and you can ask question to confirm their details. Thank your Intertrader
Support was really quick and resolved my Mt5 query really quickly . Good start Thank you to Savvas from CustomerService for quick resolution.
Very knowledgeable customer service. Jason navigated me to set up everything what I needed and also he answers all my questions. I enjoyed the comunication very much.
I contacted customer service as i could not get on my account. Oidiu was were help and i got back into my account. A big thank you to Oidiu. 😃
Thanks for your Help today Barbara great support
Ovidiu Caibar gave me exceptional customer service. He answered all my questions and called me promptly after my email. Definitely the best customer service I have ever received from a financial company!!
Ovidiu Caibar responded quickly and efficiently to assist with a statement query. This was promptly resolved. Thank you Ovidiu!
I have been trading for many years, and I’ve seen my fair share of platform glitches. What separates a good broker from a great one isn't just the software—it’s how they handle it when things go wrong. I recently encountered an execution issue on my account where a trade failed to close automatically at my Take Profit level. I was initially concerned, but after reaching out to Intertrader’s support team, I was thoroughly impressed. They didn't just give me an automated template response; they actually reviewed the execution logs, listened to my concerns as an experienced trader, and took full accountability for the error. They resolved the matter promptly and fairly. It is rare to find a broker that is willing to listen and actually resolve technical hiccups with such professionalism. They have certainly earned my trust, and I would highly recommend their support team to anyone looking for a reliable partner.
Had to call the help centre due to various attempts to put on a trade with no success. The call was received by Jimmy who was very patient and extremely helpful talking me through a step by step process via a video link. It was so important to speak with someone directly and not the very frustrating automated services you encounter nowadays . Problem was resolved completely. Thank you.
Agni helped me with detailed information that enabled me to get the answers I needed
Jimmy was quite helpful in solving my dilemma, very prompt and direct.
Brillent customer service, friendly and patient. Very helpful. Thank you for sorting out the problem with me.
Fantastic Jimmy. He was excellent solving a little problem I had. It was a pleasure collaborating with Intertrader.
Agni, you were amazing and very patient in sloving my issue. Thank You!
Sent funds to Intertrader and was concerned they did not appear in my account.. Jimmy within 15 mins of my email, called and assisted me in finding funds, adding to the correct trading account, and closing my earlier account errors.. In short 5 mins with Jimmy on the phone and my problems were solved.. Quick, honest service.. Thank you
Very prompt and efficient support from Savvas when dealing with ETF dividends due on my trading account.
I opened an account with Intertrader and experienced a deletion of $8,515 in profits on Aug. 17, 2024, from my trades. I requested a reversal, but it was not processed. Once disappointed, I filed a complaint with their regulator. I am still waiting for my profit to be reverted back.
hi Agni Elia was very professional and kindly with during our conversation. She solved my problem and I'm satisfied.