790
Reviews
Whilst experiencing some concerns regarding my account, I found that I received 100% EXCEPTIONAL help and support from a lovely gentleman named Jimmy at Intertrader. He was clear and concise explaining everythhing that I needed to know regarding my query. Not only that, he was kind, empathetic (which was very much appreciated by me at this point) and very understanding. He forwarded on emails in support of my query which I'm sure will be a great help. Thank you so much Jimmy, you're an absolute star!
Jimmy was really helpful on the phone today and helped me straight away with what I needed. Great customer service!
I neeeded to contact Support at Intertrader today and was expecting the normal email back saying someone will respond within 24 hours. To my amazement and pleasure I received a call back from Agni within 2 minutes of me sending the email! There was a little forwards and backwards during the day however both Agni and Jimmy resolved the query brilliantly, and, the day before Christmas Eve!
Professional, understanding, knowledgeable and expedient.
Thanks for your help Jimmy. Super helpful. The platform setup is seamless.
Due to pressure of work at the moment Jimmy took me by the hand and showed me how to make a withdrawal, which I had completely forgotten how to do, very pleased with the help, many thanks.
Big thank you to Agni at Intertrader for the wonderful help today. Very professional and helpful service. Highly recommended!
Jimmy was amazing support from the beginning. He followed up my request and closed it out with a call after the completion. Thanks!
I was locked in a trade during an outage which lasted a good few hours, my TP had hit and then some but trade remained open, then my trade had reversed and closed beyond the SL when the outage was resolved. I emailed Jimmy at intertrader regarding this in which they where able to reopen a position as a goodwill gesture which I closed promptly which covered the full cost of the trade plus a bit extra. 4 stars for the customer service and goodwill gesture, 1 star off for the how long the outage lasted.
I have recently noticed that the pricing on some indexes are seriously off. For instance US100 on Intertrader quote can be up to 30 points higher than the Nasdaq 100 quoted on CNBC and Bloomberg.
Great support from Agni, thank you.
Agni the rep was very professional in understanding my questions and providing appropriate answers.
I’m so happy
I was extremely impressed with the customer service at Intertrader. I called on a Friday at 10pm and was surprised that a support representative answered straight away. Savvas was professional, friendly, and incredibly helpful. He got my account up and running quickly, and when the call dropped, he called me back immediately. He even walked me through making my first deposit. The whole experience was excellent, and I would highly recommend Intertrader. Savvas - Thank you once again for the excellent customer service!
Jimmy was very helpful guy, he helped me through the whole process. much appreciated jimmy!! Hopeful i can start trading soon on this platform.
everybody in the programme from Agni Sarah to Greg give very clear and sound advice. if there ever was aprogramme out there to teach and learne from smartcharts have develped it in my opion this should be taught in schools well done everyone at smartcharts.
Jimmy is incredibly efficient, as always very responsive and a pleasure to work with. Thank you very much.
Jimy from the customer service team was extremely helpful and courteous
Fantastic help
Great service from Agni :Responsive, helpful and for me up and running in no time, with updates to keep appraised of what is happening.
Agni was very helpful and answered my queries in a very professional manner.
The adviser was great and able to fix my problem straight away.
Speedy response and excellent service provided by Agni.. Thank you!
I am was very impressed with all of the knowledge help Jimmy from intertrader guided me with.
I was already so so frustrated with the intertrader site/ sysytem. It’s been like since last night I was sorting my account. Then Elia from Cyprus on of their staff contacted me. It’s been like nearly 2 hours we been sorting out together with the account. At last we manage to do it, it was only her, she was so patient to me, Very calm and understanding. Thank you so so so much Elia. You’re the best . God bless you and how I wish I will encounter a staff who is so kind like you.
Good experience and great broker in my opinion. Jimmy helped me resolved my issue and replied my query same day and followed it up with a phone call which I think was very good customer support.
I have been a new customer for six weeks and I am extremely satisfied with the professionalism of the company. Their support team is highly present, responsive, customer-oriented, and consistently focused on client satisfaction. They are always looking for solutions and go the extra mile to help. I highly recommend Intertrader.
I had a great and efficient experience with dealing with Intertrader staff who were very quick in replying to what I requested and were very courteous. Thank you Jimmy in particular.
Agni reached out to me several times to make contact as I was having problems with my phone. When we did connect she was EXTREMELY helpful and guided me through what I needed to do. Was very professional and took great care of me.
Great costumer service no waiting time, problem resolved on the spot , thanks