Infinox customer reviews

Updated: March 29, 2026
Infinox
Views530
Summary
Reviews about Infinox are mixed, showing both strong praise and serious criticism. Many clients highlight excellent customer service, mentioning quick, friendly, and effective support through multiple channels such as WhatsApp. Some also praise specific employees, smooth trading platforms (MT4 and MT5), tight spreads, wide instrument selection, and easy funding options. However, several users report major issues including delayed bonuses, unfair rebate policies for agents, blocked accounts, lack of communication, confiscated profits, and arbitrary account restrictions. Some complainants allege unprofessional handling of disputes and even threaten legal or regulatory action. Others also warn against third-party bots failing to deliver promised results. Overall, while many traders appreciate Infinox’s trading conditions and support, concerns about transparency, fund safety, and policy consistency have significantly affected trust among some clients and partners.
Watson
21.11.2025 | 08:37

My Stp account spreads around 1 pip are fine for swing trading. A fine choice so far!

Daniyel
20.11.2025 | 08:25

infinox has clean tools n fast MT5 super smooth (:

Weerayut Kaewmanee
19.11.2025 | 20:01

very pleased with their ecn account. Commissions are reasonable, spreads minimal and execution fast even during NFP releases. In such instances I notice whether the infrastructure can handle hard tasks. This broker passed the test!

Valeria Gómez
18.11.2025 | 21:25

Spreads on Ecn accounts are super tight and I found that really helpful

Joshua Thompson
16.11.2025 | 16:02

Switched to INFINOX after a bad experience elsewhere. best decision ever! MT4 is smooth, spreads tight, and execution instant. IX Social is fine too, feels like a trader community not just a platform

Soldier Cui
14.11.2025 | 17:13

Have been using infinox for 2yrs, no wd problems so far. thanks!

Luke Adart
12.11.2025 | 13:59

The broker gives me over 900 instruments to trade, so I can diversify easily between stocks, commodities, and FX pairs. Definitely one of the better brokers out there

Minerva Wiegand
10.11.2025 | 13:16

Started copy trading through IX Social. such a cool concept! Seeing others’ performance and following pros has really improved my confidence. Also, the educational videos in IX Education Hub are gold.

Sokolov
09.11.2025 | 13:19

My experience with Infinox has been extremely disappointing. I reported a serious issue involving what I believe to be fraud and deceit from their Nigeria branch, and despite providing details and following up multiple times, nothing meaningful has been done to resolve the situation. The lack of accountability and response is very concerning. I expected a regulated brokerage to take client complaints seriously, especially those involving potential misconduct. Unfortunately, that has not been the case for me. This situation has caused me significant stress and financial concern. This is my personal experience, and I would strongly advise anyone considering using Infinox to think twice and do thorough research before investing your money with them. Customer protection and responsiveness should be a priority, and I did not feel that here.

Suphakit Kongkan
09.11.2025 | 12:42

ix intel drops solid briefs daily, ECN setup feels pro.

Merel de Vries
08.11.2025 | 11:22

I’ve tried a few brokers but this one stands out for transparency. Both STP and ECN accounts perform great. Spreads are tight, and no requotes

Thanapat Thawipak
07.11.2025 | 20:43

lots of assets n low spreads ix social super easy

Javier Lopez
06.11.2025 | 08:34

platforms run smooth n edu hub rocks ix intel bit slow tho

Hao Xu
05.11.2025 | 14:27

The IX Social platform is amazing! I can copy top traders directly and learn at the same time. infinox makes it easy even for beginners to manage risk across forex indices,and commodities

Suzanne
05.11.2025 | 13:23

I used to believe Infinox was a legitimate broker until my late father had an unfortunate experience with their Nigeria branch. He was instructed to purchase Bitcoin worth $3,000 and was promised returns from trading. Unfortunately, he never received anything in return. This money was part of his pension savings. He was allegedly encouraged and misled into this investment, Infinox have since denied any involvement. Based on this experience, I strongly advise anyone considering a broker to avoid Infinox, especially their Nigeria branch.

Minseok Gong
04.11.2025 | 22:37

infinox runs clean, tight spreads n good intel need more crypto tho

Ralph
03.11.2025 | 18:07

Been trading with IX for 11 months now and honestly their ECN account with super low spreads is perfect for scalping. Fast execution on MT5 and IX Intel’s daily analysis keeps me in tune with market moves

Rickey Jonathon
03.11.2025 | 10:28

Finally found a broker I can trust. executions are super quick and spreads are crazy low.

Alejandra Castillo
31.10.2025 | 22:00

tried a few brokers, none was transparent as this one. Spreads are tight with minimum slipage.

Wei Cheng
30.10.2025 | 17:45

I mostly use infinox to trade gold and futures. Their pricing is tight and the edcation hub helps me a lot TNX!

Jae cheol
29.10.2025 | 16:47

Ix’s ssocial platform is right on the spot. I can copy trades and learn, all at the same time.

Diego Uchoa
28.10.2025 | 22:07

Super low spreads with the Ecn account,perfect for scalping!

Tinnapat Kengromying
24.10.2025 | 08:16

Plenty of instruments and a decent STP account setup. Only thing is bank wire deposits take more than a day. Can’t blame the broker for that since it all depends on the banks. Everything else has worked smooth.

立 金
20.10.2025 | 05:23

Hi guys! Been trading here a few months. MT4 is really stable, execution quick, spreads are good. I’ve had zero slippage problems so far.

Kylie Fernando
17.10.2025 | 12:31

Love the variety. Over 900 instruments means I can jump between forex, indices, or commodities without moving brokers. Feels like everything’s covered under one account. INFINOX truly deserves 5 stars!

customers
22.09.2025 | 14:33

I’ve been really impressed with my experience using infinox.

Almeida Pinto
06.09.2025 | 13:02

I’ve been trading FX and indices with INFINOX for months now. The MT5 platform runs super smooth and spreads are tight on my ECN account. Funding with BTC was quick and hassle free.

パセリ太郎
22.08.2025 | 08:54

best spred.best broker.

hong
21.08.2025 | 19:52

I am a trader with approximately 10 days of trading experience. On July 11, a credit error occurred in my account. At first, I did not recognize the error, and trades had already been executed. By the time I became aware of the issue, the trades were already in progress and could not be reversed. I continued trading, and profits were generated. Subsequently, my trade records were deleted and the profits were confiscated. Since July 11, I have continuously raised complaints regarding this matter. However, my specific questions have not been answered, and I have only received repeated template responses. On August 20, 2025, at 19:00, Infinox’s response was: “no response so ill close this” This response not only failed to address my questions, but also even contained a spelling mistake, reflecting a lack of due care in handling my complaint. I am requesting a proper explanation regarding the deletion of my trade records and the confiscation of profits.

customer
21.08.2025 | 18:08

The attention is good, customer service is fast and the manager Alvaro Melgar always solves and is ready to support.

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