QuantumFX (General Branding) EN

Infinox customer reviews

Updated: July 21, 2026
Infinox
Views823
Summary
Reviews are mixed. Many users praise the platform’s stability, fast execution on MT5, tight spreads (especially on ECN accounts), low slippage, fast payouts, a useful loyalty program, and helpful features like IX Social copy-trading and an education/Intel hub that aid learning and analysis. Several customers report friendly, effective support that resolved login issues and other problems. However, there are numerous serious complaints: deposits sometimes fail to credit or take long to resolve, support can be unresponsive for extended periods, and multiple users say profits were removed or accounts closed without clear justification, occasionally after successful trades or participation in promotions. Some reviewers accuse the company or regional branches of fraudulent behavior and demand investigations and recovery of funds; one reviewer describes an alleged mis-selling incident by a local branch. Overall impressions range from “trustworthy and efficient” to “scam” — users recommend reading terms carefully, monitoring account activity, and exercising caution before depositing significant funds.
Regina Gabriel
16.07.2026 | 05:47

I traded according to the rules and built up a profit, only to have my earnings removed without a clear explanation. The company returned my original deposit, leaving me frustrated and disappointed with the outcome. The system on #gcasco...has been great to deal with with, they are consistent with payouts and what was advertised is exactly what I got.

Chongyod
23.06.2026 | 11:11

Infinox Scam Broker I have made my first deposit of $250, the fund did not land in my trading account, after a struggle of 2 weeks then sent me back my funds again I tried to make a deposit of $225 that fund again did not credit in my trading account, I chased there very unresponsive support for 10 days after that they have sent me an email now that I need to take an OFSI license to justify from there this $225 amount came to me. Are you being serious?? I am living in Thailand and tried to fund my account with just $225 and they want me to get a license from UK body to justify?? As I understand they are totally scam broker, and they just do not want to return my money. Please be careful of this shady brand don't fall in there trap. My account no is 86052420

Minh Huy Phạm
14.06.2026 | 05:39

I would like to share my recent experience with Infinox so that other traders can be aware of the risks involved. During the week starting on June 9, 2026, I opened a short position on crude oil and intentionally held the trade throughout the week. My goal was to avoid any issues related to gap trading by keeping the position open and eventually closing it on Friday, June 12, 2026. Fortunately, the market moved in my favor. I was on the sell side and managed to capture the entire downward move during the week. It was simply a profitable trade based on my market view and a bit of good timing. However, shortly after closing the position, I received an email from the Infinox Trading Desk claiming that I had violated their Free Swap promotion rules. To my surprise, they informed me that our cooperation would be terminated and my trading account would be closed. As a trader, I find this decision disappointing. I did not engage in gap trading, and I held the position for several days during normal market conditions. Yet, after a successful trade, my account was flagged and terminated. I encourage all traders to carefully read the terms and conditions of any broker they choose to work with and to be cautious when dealing with brokers whose policies may be interpreted in ways that disadvantage profitable traders. This is only my personal experience, and everyone should do their own research before choosing a broker. Wishing everyone success and consistency on their trading journey.

Suhail aZz
18.05.2026 | 19:07

Infinox 🔥 one

Jongchul Lee
13.05.2026 | 12:00

I'm satisfied now

Andrey
12.05.2026 | 14:40

fast payout

Chanho Yeom
12.05.2026 | 09:52

very good. flatform

Fabio Henrique Goncalves
11.05.2026 | 03:15

Muito bom e com facilidade para operar!

Zihan Cai
05.05.2026 | 16:57

The spreads are good, and the loyalty program is also very interesting.

Bruno Passos
05.05.2026 | 14:56

Website is great

Jiao Wang
05.05.2026 | 04:22

Nice.Nice.Nice.Nice.Nice.Nice.Nice.Nice.Nice.Nice.Nice.

Ken
04.05.2026 | 13:37

The loyalty is the best.

Ahmed Elkhateeb
01.05.2026 | 06:26

The company was sold to fraudulent management they are scam I deposited $12,000 into my trading account. After trading normally without any misuse, I generated a profit of $5,850. Suddenly, the company removed all my profits without providing a valid justification and only returned my initial deposit. I did not engage in arbitrage, bonus abuse, or any prohibited trading practices. I request a full investigation into this matter and the recovery of my profits. Account number 87958800 Full Name: [ahmed Ismael alkhateb Ibrahim ]

Tim
11.04.2026 | 01:14

I wasn’t sure if I would ever see progress on an account that reflected approximately USD 76,700 representing months of technical maintenance work. After carefully considering my options, I documented and reported everything, that decision changed how the entire situation was handled.

Mluleki Thombela
03.04.2026 | 09:31

I had a problem with logging in not knowing why but through the assistance that I received from you guys. It was amazing I hope I will be happy with being in your company thanks a lot

Sergio FiolSanMartin
22.03.2026 | 19:12

The Best broker

Seongbeom Kim
20.03.2026 | 23:18

its good and useful

Ivan Gutierrez Troche
20.03.2026 | 04:07

INFINOX is a user-friendly and comprehensive platform that helps traders develop professionally. Thank you for choosing INFINOX

Hyunjin Kim
19.03.2026 | 07:01

I've had a great experience with Infinox. The platform is stable and the customer support is exceptionally helpful. Everything is transparent and efficient, making it a trustworthy choice for traders. Highly recommended!

Santiago Gonzalez Iturburo
18.03.2026 | 10:07

Perfect and fast

Robie D.
18.01.2026 | 09:29

Overall feels secure trading here, funds are kept in separate accounts and extra insurance coverage gives me more confidence when keeping money on the platform.

melida portorreal
17.01.2026 | 01:41

Just stared with company and in very satisfied,

Donland
16.01.2026 | 15:28

Ix social lets me watch other traders in real time, picked up ideas faster and the interface is easy

Kemi wung
15.01.2026 | 07:53

I got a bit lost switching between platforms and finally stuck with mt4. It feels more natural using those charts.

Spencer Diaz
15.01.2026 | 06:31

Trading with infinox has many markets, futures cfds are fun, keeps me lernning daily.

Dusan Oblak
13.01.2026 | 08:58

Leverage tight up to 1:1000 0.01 lots makes small trades easy but risk is there.

pablo morillo
07.01.2026 | 09:18

Great broker, low spread, good and intuitive .

Ernesto Ford
02.01.2026 | 08:01

the market analysis here is the one thing I check every day

Waylon Jones
31.12.2025 | 13:10

For me Infinox is reliable and simple to use, all in all

Smith l.
28.12.2025 | 16:38

Nice variety of markets and the futres section is fun to explore.

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