IC Markets customer reviews

Updated: March 23, 2026
IC Markets
Views3687
Summary
Customers consistently praise IC Markets for its excellent customer service, describing the support team as fast, responsive, friendly, and highly professional. Many highlight quick problem-solving, whether related to login issues, withdrawals, platform setup, or account verification. Support agents such as Adrian, Vlad, Antonio, and Jonathan receive specific commendations for their patience, efficiency, and clear communication. Users appreciate the 24/7 availability, smooth withdrawal process, transparent fees, and reliable trading conditions with no hidden charges. Long-term clients emphasize IC Markets’ trustworthiness, superior ECN execution, and continuous improvement in service speed and quality. Overall, IC Markets is regarded as a dependable and customer-oriented broker offering strong technical and financial support.
Osman
14.01.2026 | 11:34

The response time from IC Markets is excellent, and their team resolves matters efficiently and promptly

Solomon Tettey
14.01.2026 | 11:21

I had an issue with my account. I contacted them and they didn’t delay and hesitate to address my issue. I love the customer service too.

Ghostt Face
14.01.2026 | 11:20

amazing establishment with professional services to help 24/7

Martin M.
14.01.2026 | 10:56

Great service so far. Quick deposit and withdrawal process with great customer care (Dionysis)

Cap
14.01.2026 | 10:42

I have used ICmarkets for about 4 years and is the best broker out there due to their customer service, tight spreads. I would vote for this amazing broker.

Michał Miga
14.01.2026 | 10:42

great service, I recommend it to everyone

Jack fraser
14.01.2026 | 10:12

Having issues with withdrawing and dimitra had sorted it quite quickly and explained it well .

Ernest Mtonga
14.01.2026 | 09:41

The response from the support team was effective and efficient. My query was resolved instantly. Ernest Mtonga

Lorseng SOCTOUKY
14.01.2026 | 09:01

It's a fantastic service! The staff responds quickly to customers and provides support in every way to help customers resolve issues. It's a truly excellent service, and the broker itself works great.

Emmanuel
14.01.2026 | 08:47

The customer care is top-notch

Damien Milovanovic
14.01.2026 | 04:46

I had a problem hard to understand and to explain. Antonio came to help me and was really patient and professional. He took time to answer my questions and even helped me create a ticket to the email support to get more informations regarding my problem. Very nice and helpful ! He deserves this good review

RandomUser
14.01.2026 | 03:29

Best broker Ive had business with. Reccomeded.

cj
14.01.2026 | 02:05

Aquilla's patience was top of the top trust. The way she took her time and assisted me step by step was fire. She deserves a raise and she's invaluable to this company. Keep her safe.

Tochukwu Kizito Anyacho
14.01.2026 | 01:52

The customer care experience is top notch. They help new traders set up their account seamlessly and answer all your questions professionally and kindly.

Toh Chye Goh
14.01.2026 | 01:01

Great customer service! My issue was resolved instantly.

LINDA
13.01.2026 | 21:43

The team was very patient helping me to open my demo trading account. Tried different ways to open the account and we eventually got there. Thank you team for not ignoring me or giving up on the task. Thank you.

Eduardo Zepeda
13.01.2026 | 20:30

Great support

AC
13.01.2026 | 17:08

Excellent and prompt support by IC Market staff. Issue resolved in record time. Mt4 account was flagged as a result of hype-activity and Denisha resolved the issue promptly. Thank you and keep up with the good work.

shoukat khan
13.01.2026 | 16:15

The help was to the point and my issue was quickly resolved. Extremely satisfied with service

Consumer
13.01.2026 | 16:11

Top Broker Fast support and helpful

Klaudio Matija
13.01.2026 | 16:09

Great customer service

Gurpreet Bola
13.01.2026 | 15:50

Our call for assistance was answered very quickly. The agent was patient and guided us through our query regarding emailed statements. The agent shared screenshots and showed us examples of how to resolve our issue. We appreciate the assistance we received today from icMarkets.

Gzim Murtezi
13.01.2026 | 15:48

you are very good

Mohammed Idd Matata
13.01.2026 | 15:29

There WhatsApp customer agent is impressive. Super fast. My login issue was resolved in under 10 minutes.

Jewelz V
13.01.2026 | 15:29

Speedy response from the support team and the transition from chatbot to live was smooth and readily available, that I like! I had an issue with funds withdrawal and I was able to get assistance with the confirmation process. Thanks

ZET ZIGGY
13.01.2026 | 15:18

Was very helpful and thoughtful

Asdren Hasani
13.01.2026 | 15:16

Very fast and helpful.

Néxus
13.01.2026 | 15:07

Good customer service Jonathan helped me well

Cláudia Pereira
13.01.2026 | 14:53

I was having a hard time loading into my account, and the agent was super quick and super nice! The problem was solved in 5 minutes, I’m very satisfied, and relieved to know the agents have my back. Nice job! And thank you very much!

FROST-FX -
13.01.2026 | 14:34

THE ONE AND ONLY FOREXT,CRYPTO broker best customer service 24hrs a day helping with any issues you may have, all round good service

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