1173
Reviews
Thank you so much for your prompt assistance. After refreshing my screen, the funds are now showing correctly. I truly appreciate your help and professionalism—wishing you a great rest of your day!
I needed clarification about Hankotrade, so I contacted them through LiveChart. Mike responded and explained all the information I was looking for. Thank you, Mike, for a good job done.
Erin was wonderful and helped to allay my fear of losing my crypto. I'm new to crypto trading so she was more than accommodating.
Hankotrade keeps having issues with delayed USDC deposits, this needs to be fixed. Anne was very nice to help me out today without requesting that I wait indefinitely.
Erin was great. Gave wonderful advice in a timely manner. Hoping to stay with Hankotrade for a very long time. Peace and Blessings everyone.
Mike gave Great customer service and the Bonuses they give are great!
Mike was awesome to work with! Super helpful, easy to communicate with, and made the whole process smooth and stress-free. Really appreciate his support and would definitely recommend him!
My old Hankotrade account was deactivated, unaware of this I transferred money into it before I attempted to access the trading charts. After speaking with Support I created a new account and tried to do an internal funds transfer. Although it looked like it went through after 30min the money still wasn't in my new account. I reached out to support and Erin helped finalize the transfer in a manner of seconds. Kudos to Erin and the Hankotrade Support Team, they do an awesome job!
Great customer service. Unlike other brokers this broker has support team on standby 24/7. Its really is relieving to have a broker like this. Thank you Micheal & staff for your assistance. Always a pleasure to do business.
Needed help with my funds. Michael is one of the best to chat with. He gets it done and goes beyond! Thanks Michael.
Michael, was very helpful in directing me to set up my Demo account today! Very professional and efficient in answering my questions! Job well done!
I had some issues receiving my bonus after making a deposit, so I quickly got on live chat with a representative named Mike. He resolved this issue in a matter of minutes. I really love the quick response from the team members; I hope they continue to do well by their customers.
Michael had the BEST CUSTOMER SERVICE i have received and was truly a blessing, I'm glad that Michael helped me and can hopefully help me again when needed in the future. a real nice person who listens with gratitude and understanding. thanks GOD that Michael was my helper today.
Greats service quickly answered my questions and got me trading my account Michael helped me out and had great patience thanks again
Anne was a great help, She get a 10/10.
Anne provided excellent support throughout the interaction. The communication was clear, professional, and very helpful. Every question was addressed thoroughly, and the overall experience was smooth and positive. Truly appreciated the level of care and assistance provided
10/10 Customer Service Erin was a great help with everything ! Made my process easier
Thank you so very much Mike for assisting me with getting into my account - fast and efficient!
great customer service. when you try Hankotrade, you will love it ..
Anne help me a lot with all the problems I was having, was very respectful and helpful. Really gave me the best help I could have.
I love HankoTrade, been with them for about 3 yrs now, They are a solid and reliable broker. I love the fact that they always make sure to offer a constant productive customer service to us the client. I also gotta say that HankoTrade has one of the best spreads and commission in the industry. Last, But not least it has to be said that HankoTrade is hands down the first broker that I see in my opinion that offers a fair trading environment to there client, When it comes to your orders been filled. This to me hit’s home, cause I’ve tried many other brokers and not the same can be said. Than again this is not a financial advice is solely my own opinion and experience with HankoTrade, Please do your own due diligence and see for yourself. Wish everyone the best. 🙏🏼🙌🏾
I accidentally sent money to a different crypto wallet, and they help me resolve it. The money was sent to my trading account and I had no problems. Great company
Help is instant. Love the fast results.
Great customer service. Issue resolved immediately
The experience was great and I was help immediately. Erin help solve my problem very quickly...
Great service, quick response time and they get straight to the point.
When I had questions that needed to be answered, Anne was attentive and answered all my questions quickly. They also have lower margin requirements to trade most of their instruments. Others are charging 3x the amount. The spread on standard account for indices is trash. 53 for SPX and around the same for Nas100.
I had a pending transaction that Anne was able to help me with. She was very helpful, efficient and clear on the directions I should do next time. Excellent customer service!
Anne was so helpful and kind. She works efficiently and is very knowledgeable. She was able to resolve my issue right away. Anne deserves a raise!
Great Customer Service! Thanks to Sammie I was able to participate in the 200% bonus.