Global Prime customer reviews

Updated: March 29, 2026
Global Prime
Views519
Summary
Most reviews highlight Global Prime’s excellent and responsive customer service, with representatives such as Rachelle, Cecille, Angelina, and others frequently praised for their kindness, patience, and efficiency. Many users appreciate the broker’s professionalism, transparency, fast trade execution, and good trading conditions with tight spreads. Several clients mention smooth withdrawal processes and reliable support even during late hours. However, a few users report occasional delays in fund or crypto withdrawals and slow responses from the finance team. Overall, the broker is described as trustworthy, user-friendly, and highly recommended for its consistent and customer-focused service.
Larry Cohen
15.11.2025 | 07:26

i have found the customer service dept, especially Cecille to be very knowledgeable and quick with responses to any questions

Clinton Harrison
13.11.2025 | 04:08

The customer support was very fast and friendly. Jessamae help me with my concern, I'm very pleased with this broker. I highly recommend it.

Theon eglis
12.11.2025 | 15:48

I love the support. They respond very fast. I also want to thank Emmanuel for helping me.

Hossam
12.11.2025 | 09:12

It's Okay experience

greg
12.11.2025 | 00:29

everything was clear and quick from charina

Khalid
10.11.2025 | 13:29

Good Communication and Service and very trusted

Mikael Aboy
07.11.2025 | 07:04

nice support

Abubakarr
07.11.2025 | 06:46

Very good CS, and everything is transparent

Icaro M
03.11.2025 | 13:44

Received very fast and prompt support from Emmanuel! *****

Д Тхмрв
02.11.2025 | 21:28

Angeline she fast kill my trouble/ i mean she need premial

Will
02.11.2025 | 08:31

Cecille was very helpful , she responded to my enquiry and raised it to the relevant team quite swiftly Surprisingly cecille has done this on a Sunday

Carlos Paterson
31.10.2025 | 20:55

Great Works

Mostafa Seyhani
27.10.2025 | 22:17

Merry was grreat and very helpful. I.am gratefull for her help. I am gratefull for her help.

kingforever
27.10.2025 | 15:24

the Assist from Emmanuel was sharp and superb,

Vamsi
22.10.2025 | 20:57

There are very few brokers you can trust in the forex world, and Global Prime is one of them. I switched to Global Prime after trading with Pepperstone for years and immediately noticed the difference. The spreads are tight, execution is fast, and most importantly, they’re honest and transparent. The support team genuinely cares and knows what they’re doing.

Juay Hiang
22.10.2025 | 10:29

Lemuel good support, kind and patient with me

Ronald Tan
22.10.2025 | 00:12

quick to resolve issue.

PianJMorthe
20.10.2025 | 13:49

Is very good

Samit Roy
20.10.2025 | 03:48

Cecille was very helpful, courteous and solved my problem quickly

Enock Nyembo
18.10.2025 | 13:34

absolutely amazing , very kind a polite , as well as patient with me , really deserves a 5 star , thank you very much Rachelle for such amazing hospitality

Great
18.10.2025 | 05:41

Trust me your app is a Great one, the trading conditions and spreads are good but my only problem is with this crypto withdrawal delay, it’s very very annoying 💔if you can change that it would be a huge plus for you thanks

Julay Morthetic
16.10.2025 | 12:19

wow very good

Kliencie
16.10.2025 | 09:02

Solid! Been with them for a long time, even before the division and they still keep up. Customer service is top notch, never had any problems with execution, payouts are smooth.

biillneo
16.10.2025 | 08:07

customer care be helpful ngl

هشام
15.10.2025 | 02:14

Thank you for Cecille, but team finance delayed to reply for my simple issue. I hope to improve that for all clients. Thanks.

Dominique Kande Vita
13.10.2025 | 16:29

I want to praise the wonderful technical support I have received today. Angelina was patient, fast, prompt and effective. This is the kind of customer experience that we remember. thank you for solving my issue !

Harsimranjeet Singh
13.10.2025 | 02:12

Great company !!! its customer service is great Representative Cecille is helpful to answer all my queries and solved my problems. Withdrawal process is also simple you can easily get your funds.

Vincenzo Mastrobuono
11.10.2025 | 15:28

Professional

Raymond
11.10.2025 | 14:31

The consultant by the name Rachelle was very help and patient with me. she even sent me a video link to help me open a demo account.

Ahmed Hasan
09.10.2025 | 02:22

I love global prime everything is excellent, everything is very easy , a very responsive team I contacted the customer service in the midnight that good person replied me very quickly RACHEL ANN a very respected person he solved my problem in a few minutes , many thanks again

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