Global Prime customer reviews

Updated: November 14, 2025
Global Prime
214
Summary
Most reviews highlight Global Prime’s excellent and responsive customer service, with representatives such as Rachelle, Cecille, Angelina, and others frequently praised for their kindness, patience, and efficiency. Many users appreciate the broker’s professionalism, transparency, fast trade execution, and good trading conditions with tight spreads. Several clients mention smooth withdrawal processes and reliable support even during late hours. However, a few users report occasional delays in fund or crypto withdrawals and slow responses from the finance team. Overall, the broker is described as trustworthy, user-friendly, and highly recommended for its consistent and customer-focused service.
Vamsi
22.10.2025 | 20:57

There are very few brokers you can trust in the forex world, and Global Prime is one of them. I switched to Global Prime after trading with Pepperstone for years and immediately noticed the difference. The spreads are tight, execution is fast, and most importantly, they’re honest and transparent. The support team genuinely cares and knows what they’re doing.

Juay Hiang
22.10.2025 | 10:29

Lemuel good support, kind and patient with me

Ronald Tan
22.10.2025 | 00:12

quick to resolve issue.

PianJMorthe
20.10.2025 | 13:49

Is very good

Samit Roy
20.10.2025 | 03:48

Cecille was very helpful, courteous and solved my problem quickly

Enock Nyembo
18.10.2025 | 13:34

absolutely amazing , very kind a polite , as well as patient with me , really deserves a 5 star , thank you very much Rachelle for such amazing hospitality

Great
18.10.2025 | 05:41

Trust me your app is a Great one, the trading conditions and spreads are good but my only problem is with this crypto withdrawal delay, it’s very very annoying 💔if you can change that it would be a huge plus for you thanks

Julay Morthetic
16.10.2025 | 12:19

wow very good

Kliencie
16.10.2025 | 09:02

Solid! Been with them for a long time, even before the division and they still keep up. Customer service is top notch, never had any problems with execution, payouts are smooth.

biillneo
16.10.2025 | 08:07

customer care be helpful ngl

هشام
15.10.2025 | 02:14

Thank you for Cecille, but team finance delayed to reply for my simple issue. I hope to improve that for all clients. Thanks.

Dominique Kande Vita
13.10.2025 | 16:29

I want to praise the wonderful technical support I have received today. Angelina was patient, fast, prompt and effective. This is the kind of customer experience that we remember. thank you for solving my issue !

Harsimranjeet Singh
13.10.2025 | 02:12

Great company !!! its customer service is great Representative Cecille is helpful to answer all my queries and solved my problems. Withdrawal process is also simple you can easily get your funds.

Vincenzo Mastrobuono
11.10.2025 | 15:28

Professional

Raymond
11.10.2025 | 14:31

The consultant by the name Rachelle was very help and patient with me. she even sent me a video link to help me open a demo account.

Ahmed Hasan
09.10.2025 | 02:22

I love global prime everything is excellent, everything is very easy , a very responsive team I contacted the customer service in the midnight that good person replied me very quickly RACHEL ANN a very respected person he solved my problem in a few minutes , many thanks again

Consumer
08.10.2025 | 19:44

Angelica was of great help. Thank you. Much appreciated.

Edmund
07.10.2025 | 16:06

Some issues with fund withdrawals? Still awaiting to hear from them. Hope it can be resolved soon🙏

Nur Anwar Zulkefly
07.10.2025 | 06:18

vanesa good

Henry Lim
06.10.2025 | 02:40

Evangeline was very helpful and the service was excellent! 🙏

Page loaded in 223.00 ms