Global Prime customer reviews

Reviews

So i started Trading with Global Prime on 15/7/2026, 1 day ago and banked 30% on my " Verified Account " and suddenly the Broker Decided to close my Hedged Trades with a loss and remove the verification and call it an ERROR by the verification System. They Stopped my Trading Activity. and OFC withdrawals. spoke to support on phone and email and chat. nobody knows how to open a pdf file and check my address because. Btw i sent them all the necessary papers from House Contracts , Utilities bills , ID, Passport you name it. Stay away from Global Prime thats my advice.

They have The Best customer service. Especially Lorenzo is of great help when approached. I thought, I've lost it all but he got be back in within a matter of few minutes. Thank you Team Global Prime. You are The Best!

Great service from Evangeline—an excellent professional. Very good; I am very grateful.
I've had a great experience with Global Prime. they are top notch and professional. I highly recommend them.

Jonnel was fantastic! Super helpful, fast, and resolved my issue immediately

RACHEL ANN was very polite, efficient and proactive. She helped me with consistent information.
Charina was responsive and helpful in providing answers to my queries Good job.
Lorenzo was amazing! very helpful

Well, a great person by name of Charina helped me solved my problem, she was quick and precise. Thanks charing and bless you

I’ve been with this broker for about 3 years now. It’s probably the best for albertans or Canadians in general looking for offshore brokers. They have insanely fast customer service. Cecille being one of them are instant at their responses and helpful. I’ve been withdrawing using interact and I get the money pretty quick around 2 -3 hours after the request. From my experience this broker is a 5/5

Great service by Riana
I needed a support for demo account tonight and like always I received best support from a staff called Kiesha

I had a problem logging into my account and was unable to receive the OTP verification code. I contacted Global Prime support, and Cecille was extremely helpful throughout the process. She responded quickly, explained the situation clearly, and guided me through the necessary steps to resolve the issue. The customer service was professional, friendly, and efficient. My problem was resolved promptly, and I was able to access my account again without further difficulties. Thank you, Cecille, for your excellent support and dedication. Highly recommended!
The CS, Mark, who attended to me was very quick and helpful. Assisted me in no time. Kudos to Mark!

thank for guide
I traded with Global Prime for almost 2 years and had literally ZERO problems that I can think of. The support was always there for me, no issues with trading itself, and the withdrawals always arrived pretty quickly. I originally chose Global Prime for trading because it already had a good rating, and my personal experience has proven that the company deserves it. So I am paying it forward. For those who are still looking for an honest trading broker - Global Prime is a great choice!
Allen helped me create a new Demo account. It was fast and hassle free. Thanks to Allen.

CECILLE, she is so helpful and rapidly response any query. Excellent services!
Rachelle helped address my concerns and did so very quickly. Very professional support. Few Forex Companies are as helpful and honest as Global Prime.
Top service from Cecille and Global Prime. There was some initial confusion regarding the withdrawal policy, but everything was explained clearly and resolved very well afterwards. I was especially impressed by the friendly, personal, and professional support. The outcome was even better than I expected. Highly positive experience.
The support staff are great, RACHEL ANN helped me out to get what I need very fast
I would like to compliment Blesilda, very profesional and excelent suport

always with good customer service experience, timely response and helpful

great company with great customer service and quick replys
GLOBAL Prime as a very good support : - Very responsive (no waiting time), - Always very efficient (solution found quickly), - Clear and thorough explanations. "What else?!" Thank you to the whole team...

Withdraw not done yet. They wrote that it is instant through crypto. After 4 hours of waiting till now, my withdraw not processed.
This is the BEST broker ever. 5years experience in trading commodities and I feel like I stumbled upon the best broker I could ever imagine trading with. High trading balance capacity, strong regulation, comfortable user interface, 24hr support and so on. Theres truly no limit to what you can achieve either this broker! And to top it off, such a safe place to grow in your trading career as funds are in segregated accounts and with max 10 accounts gives you chance to scale your trading lucratively, which is what I do. Huge congratulations to them, and BIG thanks to the finance/operations team at GP, honourable mentions are Rachelle, Rache, Diana and all the live support team at GP for always being available to assist me with my constant queries with upmost patience and professionalism 😅 Thanks.
Angelica helped me to solve my issue with server name and login to my account

I wanted to share my feedback regarding Global Prime. My experience has been excellent, specifically regarding two main points. The withdrawal process is swift. It is great to have confidence that I can access my funds quickly. The market conditions are very fair and transparent. Lagging issues resolved. Overall, a trustworthy broker that I would recommend.

Great service and interaction with Jessica on live chat.


