FxPro customer reviews

Updated: March 21, 2026
FxPro
Views3855
Summary
Reviews about the broker are highly mixed. Many users praise the platform’s professional customer support, easy account setup, smooth deposits, competitive raw spreads for FX and gold trading, and helpful educational materials. Some also appreciate features like VPS for algorithmic trading, quick KYC verification, and 24/7 assistance. However, a significant number of clients report serious issues with deposits and withdrawals, including long delays, funds not appearing in accounts, rejected withdrawal requests, and unresponsive support. Several traders accuse the broker of manipulating prices, spreads, and slippage, especially once accounts become profitable. Complaints also mention misleading regulation claims—non-EU clients being redirected to offshore entities lacking proper oversight. Additionally, users note high inactivity fees and large spreads on cryptocurrencies. While a portion of traders consider the broker reliable and cost-effective, many others describe experiences of frustration, lack of transparency, and possible manipulation.
Zeno Oloro
09.10.2025 | 06:25

Payments by crypto is smth new by UK broker. It's great actually to have fast withdrawals 😎

Alaeddine Kallali
08.10.2025 | 22:41

I am extremely dissatisfied with the way this company handles its operations and customer support. I made a deposit using USDT, yet the withdrawal was processed via credit card without my consent. When I attempted to escalate the issue, there was no escalation process available or offered. Despite being a loyal customer who has spent over $50,000 with the company, I was treated with complete disregard. The lack of accountability and respect for high-value clients is both disappointing and unacceptable.

MHuynh
08.10.2025 | 14:23

My trading style has changed and using the word trading is not proper, i guess. I grind gold on their raw+ acc... pip by pip :)

Quentin Hughes
08.10.2025 | 06:57

MT5 mobile app is nice, not memory consuming, responds well, vrery; user-centric... i use it its RSI and ATR howeer spreads get wide in some sessions, too volatile to me... 🤷‍♂️

omid asefi
06.10.2025 | 12:39

I opened a trading account with FXPro and during my first week, I made around $120,000 in profit. Everything seemed fine at first, but right after that, the platform started adding extreme slippage to my trades. It began with trades over 10 lots, then over 5 lots, and finally it affected every single trade — even small positions. I noticed up to 100 pips slippage applied when opening or closing positions. This is not normal market behavior. It clearly looks like intentional manipulation once the account becomes profitable. As a trader with years of experience, I have never seen such unfair practices from a broker claiming to be “No Dealing Desk”. If you care about transparency and fair trading conditions, be very cautious before depositing your money with FXPro. My experience turned from great to terrible in just a week.

Ghassan
04.10.2025 | 10:43

It was challenging to comperhend what they were talking about when I asked about withdrawals... 😭

Thomas Craig
03.10.2025 | 16:25

why so much diferent elite and raw account same but plus rebates i dont undersrtand fully

Asif Kamani
30.09.2025 | 10:25

ANOTHER DAY OF HUGE MAIPULATION FROM FXPRO ON PALLADIUM PRICES.. THEY KEEP MANIPULATING IT EVERY TIME SOMEONE IS IN PROFIT. PLEASE CHECK PALLADIUM CHART TODAY TO GET AND EVIDENT PROOF OF MANIPULATION AND FRAUD FROM FXPRO ... AS USUAL.. I WILL KEEP ADDING BAD REVIEWS FOR FXPRO UNTIL THEY STOP SCAMMING TRADERS

Matthew McIntyre
29.09.2025 | 11:48

At last decent trading broker who won't let me down in the middle of something big. I'm not someone who trades with 50 or 100 deposits. Believe me my account has many more zeros. Conditions super: 1) They offer small commission with rebates 2) Enhanced fund's protection 3) Execution without slippages, true ndd model It's hard to complaining when you get such quality service

Melissa
28.09.2025 | 13:32

I never thought I'd be writing a review like this. I was excited to start investing in crypto, and FxPro looked like a good place to start. It all seemed smooth at first, nice website, decent communication, until I tried to make a withdrawal. That's when everything fell apart. I got hit with endless delays and excuses. Then they stopped replying altogether. I felt helpless and humiliated. It was about the complete lack of responsibility and human decency. Thanks to Zeedra for bringing me out of it.

r. herrera
28.09.2025 | 09:16

broker's knowledge hub is rich. but content regarding fundamental analysis isnt perfect

Fernando
27.09.2025 | 11:52

And here I am again, bothering the staff at 3am trying to complete my KYC... Guess they work 24/7, through, cuase we managed to solve it in half hour or so

Shepard Navarro
27.09.2025 | 07:12

Mt based account, this with raw spreads, I think was the most suitable for me. I get used to this platform more. I n addition to this, low costs of trading for just $100 min deposit

Isaac G.
26.09.2025 | 12:55

I was trading with fxpro, and i have tis homecoming feeling after some adventures with other brokers. Have one advice for you all, if you seek reliability, this is the place to trade

Dang Nguyen
24.09.2025 | 09:39

Opening acc in just 3 STEPS… very fast

Benny
20.09.2025 | 06:40

For the very first time I made a withdrawal from my account of 70k and initially it was approved then later I got a message it was disapproved and my fund that I transferred disappeared. Can someone please help me regain my funds that I deposited. Most of that was funds I had deposited to save the account being closed.

Colin Hopper
15.09.2025 | 08:29

had a long positon helded overnight..and see some swaps costs occured, and they are really small. liek this i can build good stocks portfolio, and no big worries on costs

H Osman
14.09.2025 | 18:21

Paymet went through FAST but why you gotta do me like that with bonus

Mohamed
10.09.2025 | 15:12

I placed an order before the news and it never triggered don't ever use this broker they are full of manipulation

Mark
09.09.2025 | 08:15

Have been an active user for long but guess what??I can’t access my account .This is extremely suspicious and unacceptable. It feels like manipulation or, at best, a serious technical failure. Right now St am p LIFE still remains the best place for all investors due to the quality services they provide.

Agustini suharyanti
08.09.2025 | 07:52

My withdrawal wasn't paid due to a different mobile number. Be careful, FX Pro is just trying to steal your deposit money.

Marco Henriques
07.09.2025 | 15:27

Hi, I opened an account with you hoping to trade crypto. I was shocked when I saw your spreads, they were huge. 30x higher than any other crypto provider. When you guys think you're professionals as you advertise and drastically lower your crypto spreads, let me know.

Mamadou Cisse
25.08.2025 | 19:12

Sincerely he refuses to pay me almost 2 weeks when it's a deposit he takes the money if I ask for a withdrawal they refuse and when I contact them they can't solve my problem they ask me to try again Frankly I'm not here to say false things but it's the truth It's true their spreads they are the best

November November
25.08.2025 | 13:08

When you tell people that you hold an FSA license and other regulatory approvals, you conveniently forget to mention that these licenses are only valid for residents of the EU. You also operate through regional branches that are structured differently. For example, you have offshore entities that are not regulated by your main office and are not covered by any FSA or similar licenses. These branches are specifically created for regions like Asia, Russia, the Caucasus, Africa, and other countries outside the EU. What’s worse, when a client from one of these regions tries to register, they are automatically redirected to an offshore subsidiary — often without clear disclosure. The registration process assigns them to an entity in Seychelles, St. Vincent, or another unregulated jurisdiction, even though your website prominently displays EU licenses. This is misleading and unethical. So please stop deceiving people from these regions by implying they are protected under the same regulatory framework. You won’t be able to refute this because I’m stating facts — and this isn’t just about you, it’s a widespread issue among many brokers. Furthermore, it’s unacceptable that brokers like FXPro promote their EU licenses while onboarding clients through offshore entities that offer no real protection. This creates a false sense of security and exposes traders to significant risks — including withdrawal delays, account blocks, and lack of legal recourse. We will be filing a formal complaint and raising awareness about this practice. Transparency and accountability should not be optional.

My Xm
18.08.2025 | 23:23

left a long trade open on monday, decided to leave it open for a few days , was in a good profit then when market closed price just created the biggest spread , bigger than the whole daily candle and took all the profits and took my sl which was very very very far away from the price , waited a whole day for price to move but i got taken out in less than 3 minutes because of that spread, price does not even go along with the global markets like the other brokers , it tends to create its own wicks on most major and minor currencies, if u look at most of the brokers, there market is wayyy to different than these markets on fxpro, so for that reason i’m done trading with fxpro , it was good back in 2023 but now it’s just dead , there is no customer service also , u will get a reply after waiting gor atleast 2 days , i wish i could have shown screenshots of what happend but i don’t see the option to submit a photo

Yago Barbosa
16.08.2025 | 17:30

just text based, wanted some VIDEOS! ps. deposit was quick

Richard
14.08.2025 | 13:05

14/9/2025 Made a deposit via a their so called instant method only to see my funds leave my bank account and not reflect in my FXPRO wallet!!! nearly and hour after the deposit and still nothing!! , trying to get the funds credited is another arduous and frustrating task, all while the trading opportunity has gone. so moral of the story rather use a more efficient and reliable broker as the service here is not up to much *** Update ****** 4 days later and still waiting, i have provided all proofs of deposit and still nothing showing in my wallet and nothing returned to my bank account!!! shall be reporting this broker to the relevant authorities, banks etc should funds not be received back today. *** Update ***After i send them my FSCA ref number for case opened, suddenly funds arrive 1!! will update all as to how my withdrawal goes if we in for another 4 day ordeal .

Thabo Petersen
08.08.2025 | 16:14

I agree they are safe, but I was really suprised about inactivity fee. $15 right away = TOO much!

B E
08.08.2025 | 11:12

They are selling the position of each clients separately, not as pool. Not good experience, very unprofitable with these broker, only loose trades. The price sometimes moves quite strange. Good think spreads are tight between 0:00 AM and 1:00 AM, thus not affecting selling position by spread if kept overnight. I couldn't reply so i write here. Prove it, if you speak about transparency, not just a statement from your site. For example, for today between 13:40 and 13:45 GMT. Show the ticket provided to your liquidity providers (it should not be a secret. It's past already, you can close the names, bur keeping the info that it really would prove your statement). I think for that period of time it would be difficult to hedge the opened client position internally. Otherwise are only words from your side

Marwa
01.08.2025 | 04:21

i did an agreement with them as an IB with PNL with a manager called Lazar according to this contract they had to pay me 10k because my clients lost more than 50k but they used me and they didn't pay and hide wards inside the contract without telling me don't deal with them run away liars

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