Equiti customer reviews

Reviews
I created a Swap Free account, and they deducted $6 at end of the day, saying Admin Fee!! What is the use of a Swap Free, is they are deducting it in other way?!!! Stay away from these, there are better brokers available around. Also, when you reach their customer service, they are the worst, they take ages to reply, and when you ask for something, they would reply, send email to customers services?!! What?!!
Subject: Equiti has frozen my account and withheld my funds without justification I am writing this review to warn other traders about my current experience with Equiti. I am an active trader with account number [1013646665]. Recently, the company has restricted and placed a hold on my account, preventing me from accessing my funds or processing any withdrawals. When contacting their support, I was not given any transparent or valid justification for this sudden freezing of my account and balance. Holding a client's funds without clear legal or regulatory grounds is completely unacceptable. I demand that Equiti immediately release my funds and resolve this matter. Until then, I strongly advise all traders to stay away from this broker to avoid having their capital locked up. I have all the necessary trade logs, deposit receipts, and communication screenshots, and I will be escalating this case to the relevant regulatory authorities (FCA/SCA) immediately.

They are scammers. Depositing is extremely easy, but the moment you want to withdraw to the same bank account they reject it. They will ask you for a bank statement once given they will "verify" it. When you try to withdraw again they reject it again. I mailed them multiple times but they ignore. Do not be fooled and deposit your hard earned money into this company. You won't get it back.
I don’t even understand how my account wiped out while on a trade, can you please verify my account (1012174018), looking forward to your response. Thanks.

I made a withdrawal of 100$ from my account that has been pending and I don't why because my first withdrawal is very quick so I'm very disappointed about my second withdrawal which is still pending so that's why W-2466358-001 this is my withdrawal request please make my withdrawal fulfil and your team didn't responding to me

One of the worst brokers on God's green earth. None of the relationship managers know how to trade or analyse the market. They only focus on maximizing the number of trades in order to get commissions from the very high spreads. They dont analyze and take entries, they simply take entries on both sides and wait until the account is washed out. One of the biggest legal scams existing currently.
Very concerning experience with Equiti Seychelles. My account traded normally for a long period with no warnings or restrictions. After becoming profitable, Equiti suddenly accused me of “abusive trading” and withheld over USD 379,000 in profits. Despite repeated requests, they have not provided clear trade-level evidence or transparent calculation methodology explaining how this amount was determined. Many trades were held for hours and were based on normal market movement during active sessions — not ultra-fast arbitrage or system manipulation. Currently escalating the matter through formal dispute and regulatory channels. Traders should fully understand the risks of dealing with offshore broker entities before depositing significant funds.
Great customer support even tho I lost a shit ton of money with trading I’m still happy with the company and staff especially Haneen Jawabreh the senior account manager. Love her lots 20/10
Quick VIP is a pro version . The customer support on Equiti is poor and they never kept any of there promise .

BEWARE! This company is a SCAM when you start making money. Instead of paying out, Equiti decided to ROB my profits USD$16,256.77 by citing "latency abuse" (Clause 24.2). I am warning all traders about Equiti (Seychelles). This is my experience:(Account Number: 3520917) * 2026Jan 20: Started trading. * 2026 Mar 27: Deposited another USD$8,000. * 2026 Mar 31: Once my profit reached USD$16,256.77, Equiti abruptly notified me that all profits were being confiscated. My Account Manager, Chilem Arnavut only told me to "contact compliance team" completely evaded the responsibility to the client. And compliance team refused to provide any technical evidence or logs to justify "latency abuse." This is a total failure of client service and professional ethics. Specially i using the same trading strategies with other Tier-1 broker without any issue of withdrawal. Equiti claims to be an execution-only broker but cancels profits afterwards on prices THEY provided. This is market manipulation and theft of client gains. Classic scam tactic: they take your losses, but when you win, they find excuses to steal your profits. I have already filed a formal dispute with the FSA Seychelles. Simply a dishonest broker that cannot afford to pay. STAY AWAY IF YOU WANT YOUR MONEY SAFE

Very responsive from the first time and when ever i need a help or support i always find him available Thank you for choosing the best person to work with your company

scam scam scam! all my crypto Withdrawal reject!!! scam
im their client for almost now 2 years , things are ok not excellent but it was just fine.. in terms of everything. i faced yesterday morning this Issue when i made 2 deposits with same amount of AED 300 each. the first deposit was successfully added to my trading account.the second deposit was also deducted from my account to their account with all proofs with the transaction confirmed stats along with my bank statement showing that both was deducted. contacted them throigh email and calls and the account manager. all of them were usless . no one help and worst the answer from the account manager was nothing.was received . no answer from the customer service they were ignoring i dont know why. unfortunately this is a bad experience caused me loosing my equiti as no fund was and until now the issue is active and my money still gone without any answer. after posting this, they have credited today. not satisfied at all.
Account ID: 3674078 The broker unilaterally deducted 892.41 USD from my account and disabled my withdrawal function without providing any clear explanation or evidence. The support team only gave a vague reason like “abnormal trading behavior” but failed to specify which exact Terms & Conditions I violated. I was simply copy trading from a master account, trading at normal market prices, and did not use any bonus or abusive strategy. It is unclear why only my account was penalized while others were not. Additionally, Lodi Shehryar - Head of Business Development - previously indicated that my funds would be restored, but no action has been taken. Support and compliance have been unresponsive and unprofessional. If this issue is not resolved, I will escalate it to regulators and continue to report publicly. Very disappointed with the lack of transparency.
I am an IB partner of Equiti and I am currently experiencing a serious issue with my commission withdrawal. My commission is clearly displayed on the web portal, but I am unable to withdraw it. The withdrawal function does not work even though the funds are shown in my account. I have already sent multiple emails to the broker’s support team, but there has been no response for more than 3 days and the issue has not been resolved. In addition, the BD/Sales manager Lodi who was previously in contact with me has not responded to my messages despite multiple attempts to reach out. This situation is very disappointing and unprofessional. As a partner, I expect transparency and timely support when it comes to commission payments. I hope Equiti can address this issue immediately and provide a clear explanation for why the commission withdrawal is not working.

Am here again , It’s been some weeks now since my previous review and the situation is still the same , funds are still not back into my equity account. I do not see or feel any sense of urgency. All am told is they are still waiting and they can’t give me any timeframe or tell me when . They cannot trace my transfer , They asked me to contact my bank to asked them from a return transfer copy which my bank explained to me that that is not possible because it was an automatic rejection so there was no return transfer made also said funds are supposed to have been returned by now . This is a very bad experience, and on top of that no really good information my last email has no response or updates. Last email I received before that was saying I would have to wait , until when ? No one knows . This is bad It’s going to be exactly 2 months on 15th March since I issued the withdrawal. With everything going on now I just need my funds .
The withdrawal option in my account is disabled. I've emailed the manager as well as Equiti's support email address, but I've received no response. This is my first time trading with Equiti, but this experience has really scared me. My Wallet Accounts : W-2420062-001 , Account Number: 1013601496 --------------- I was able to withdraw the money after 12 hours of system errors; the system was probably experiencing processing delays.

I am out of country and due to some financial reasons, I cannot direct deposit in equiti securities account so I asked my friend to deposit in their account but after depositing the money, they told me that they will send it back in 14 working days. who will keep track of that amount??? and why they don't accept the third party deposit of little tiny amount of AED 360/- ?????
Warning to potential Investors, I’ve had a very disappointing experience! Deposit was quick and easy, but the withdrawal process was extremely complicated. I was not able to withdraw using my bank card (the same one I used for the deposit) nor through cryptocurrency. I had to send my bank statements multiple times and go back and forth through several emails before the withdrawal was finally approved. On top of that, I was very disappointed by the transaction fee, which was $30 for a withdrawal of only 130$ !!(much higher than expected) Overall, this experience was frustrating. I am not satisfied and I will not be using this account again.

My experience with Equiti was frustrating from start to finish. Their platform and support team were unreliable, and it often felt impossible to get a clear or honest answer. Promises made during the onboarding process did not match what was actually delivered. Customer service responses were slow and inconsistent, and important issues were left unresolved for weeks. Communication was poor, and it became clear that transparency was not a priority. I found the overall experience unprofessional and misleading. I would strongly advise others to be cautious before trusting this company with their time or money. Based on my experience, Equiti does not operate with the level of honesty or accountability that a financial service provider should have.

I tried to withdraw using the same card I used to deposit, but they came up with a ridiculous reason to refuse my withdrawal. They said I can only withdraw the deposit amount and I can't withdraw profits. What a bunch of scammers!
My experience with Equiti has been deeply concerning and raises serious questions about the company’s credibility. Despite depositing a total of $22,500, I encountered significant issues when attempting to withdraw my funds. The relationship manager assigned to me, Avin, traded on my behalf and repeatedly encouraged additional deposits. However, when I requested a withdrawal I faced persistent obstacles. Ultimately both my deposits and any profits disappeared. Communication ceased entirely as Avin stopped responding and customer support failed to provide assistance. After two weeks without any response I was forced to escalate the matter. With the involvement of Hbpf Holdings, a security firm, I initiated a dispute that eventually led to the recovery of my deposits. Without their intervention I would have suffered a complete financial loss.
I chose Equiti because of the brand value. To my expectations, Equiti satisfied my requirements in the best perfect way. My personal coordinator Zahi Al Sa'di helped me out in each and every situation, helped me to withdraw and deposit efficiently, sent me market reports daily, followed up in each and every situation where I needed help. Thanks to Equiti and Zahi.
Actually first of all Thank you for mr abdarahman.he was the one who Assist me from the first to verify the application and Connect.deposits are so smooth.and easy to trade but withdrawals taking a bit longer how ever so good…🔥🔥🔥🔥

Have been using this platform for more than a year now. It has been a good experience with no major issues. The payments transfers are smooth, thanks to Mr Zahi who has been offering great support every time I reach out.

I have been Trading with Equiti since long time , trading experience is just wow with service I get from broker specially big shoutout to Nawal Abdulwahab for quick customer service and response when ever needed. When it comes to deposit I dont need to think for a sec before putting my hard earn saving as withdrawal is quick and on time since past 2 years .

i am trying to reach you, trying to withdraw the money multiple times and refused The worst broker

I invested $ 2k. After 1 week trading it reached 3k. On the 10th day it became "0". Irresponsible trading by my manager Mr. Avin. He didn't put the stop loss. Afterall I am the looser. The company may be good, but the manager was hopeless . Never trust anyone who trade for you. If you are capable of doing , do it yourself.

dont trust this broker

Hi everyone it's me Emma from Pakistan, I have an amazing experience on equiti and their team work is just amazing.I personally refered this platform to many of my friends.Thanks


