QuantumFX (General Branding) EN

Equiti customer reviews

Updated: July 21, 2026
Equiti
Views668
Summary
Many reviewers report serious issues with withdrawals: long delays, repeated rejections, disabled withdrawal functions, high fees, and burdensome documentation requests; several say funds were held or returned without clear explanation. Multiple clients describe accounts being frozen or disabled suddenly, unilateral deductions or confiscation of profits cited as “abusive trading” or “latency abuse” with no clear evidence or trade-level explanation provided. Support and account managers are frequently criticized as slow, inconsistent, unresponsive or evasive, leaving problems unresolved for weeks and forcing clients to escalate to regulators. Platform and technical failures are also mentioned, sometimes causing losses and failing to be acknowledged or remedied. Some partners report commission withdrawal failures and lack of transparency from compliance, while others note deposits are easy but withdrawals become difficult. A few users praise individual staff members and report satisfactory, long-term experiences with timely payments, so customer service quality appears inconsistent. Overall, the dominant themes are lack of transparency, poor communication, operational and withdrawal problems, and allegations of unfair treatment, prompting several reviewers to warn others or pursue regulatory action.
Alif Hassan
04.11.2025 | 16:05

I had a great experience. They are regulated and flexible in accounting to get withdrawals a

Panag Man
03.11.2025 | 06:07

My experience with Equiti was frustrating from start to finish. Their platform and support team were unreliable, and it often felt impossible to get a clear or honest answer. Promises made during the onboarding process did not match what was actually delivered. Customer service responses were slow and inconsistent, and important issues were left unresolved for weeks. Communication was poor, and it became clear that transparency was not a priority. I found the overall experience unprofessional and misleading. I would strongly advise others to be cautious before trusting this company with their time or money. Based on my experience, Equiti does not operate with the level of honesty or accountability that a financial service provider should have.

kaleo martins
30.10.2025 | 17:37

I start trading on Equiti and after some days my trading account got disabled and unable to login. I conatcted support and they enable it again, they didnt explain any reason or why. after a week the same thing happen, trading account disabled and now withdrawals are blocked. emailed support but no response. This type of service is unacceptable!

Yazan
27.10.2025 | 11:17

Equiti ignored me after platform failure — escalating to FSA, CySEC & legal action I attempted to deposit during a margin call but Equiti’s deposit page repeatedly failed to load. Because of that technical failure I lost positions. I immediately reported the problem and supplied screenshots and a screen recording proving the issue. Equiti replied that they would investigate and get back to me within 24–48 hours. It has now been 6 days and I have received no substantive update or further communication. My follow-ups have been ignored. This is completely unacceptable. I am publishing this as a formal public complaint and have preserved all evidence. If Equiti does not provide a full explanation, compensation for my losses, and a formal escalation of my case, I will: • File formal complaints with the FSA and CySEC. • Pursue all available legal remedies. • Share this experience across Trustpilot, consumer forums and social media so other clients are warned. I expect Equiti to contact me immediately with a full investigation outcome and proposed remediation. Failure to do so will leave me no option but to escalate.

Mohamed Dler
13.10.2025 | 19:51

I signed up with equiti like 2 weeks ago and i was about to make a deposit but i got an email saying my account was signed in using another device in another city and i was not aware of it , how my information got leaked so easily ?

Tedros
23.09.2025 | 15:37

Great costumer service. Thanks to NAFFE.

Hudaif Ak
18.09.2025 | 10:58

I have tried multiple platforms in UAE . Equiti I initially joined them because they are actually SCA certified unlike others claim it . Moreover to add during a high volume trade where Mr. Powell gave a speech, I faced challenge for a minute but however the support team and my account manager Pamela helped so quickly and within 24hrs they have refunded the amount . This is exceptional and I do not think any broker is even close to Equiti . Highly recommend them .

Amin
09.09.2025 | 19:19

Equiti , i am trying to reach you , trying to withdraw the money multiple times and refused for reasons that you came up with, I am still in controlling my patience. Trying to convincing my self to just wait and may be they busy. Now when i get profitable ,no quick response.

Dr. Antoine Melhem
02.09.2025 | 13:04

Careful, password leaked:Someone accessed my portal and opened multiple demo accounts without my consent. I contacted support and asked for the IP and logs of whoever did this, but they told me they cannot provide that information. This is very critical because it means someone has obtained my credentials. Be careful, this is extremely dangerous as it seems the leak came from their side. The most concerning part is that demo accounts were used, which strongly suggests my password was compromised, Update to your reply on trustpilot 9/9/2025 Thank you for your reply. I must point out that I already communicated with your support team for over two weeks, but the case was closed without any valid explanation. Furthermore, you refused to provide the IP logs and details of the unauthorized access, which are my rights as the account holder. This refusal raises serious concerns about transparency and the level of security your company provides. Your reply: This email has been sent by Equiti Brokerage

Hamda
26.08.2025 | 20:00

Professional , its My best broker.

Rashid Alzarooni
26.08.2025 | 17:57

Thank you for your experience

Wadha Ali
26.08.2025 | 17:53

Equiti is a trusted broker offering fast trade execution, instant deposits & withdrawals, continuous support, and secure advanced platforms.

Saeed Altamimi
26.08.2025 | 17:46

Had a really good experience dealing with equiti.

Sara Alsaadi
26.08.2025 | 16:35

I would like to thank you for your excellent services. Everything was easy, flexible and fast, with a high level of professionalism and great customer care. Truly one of the best experiences I’ve had, thank you.

Ahmad Elwan
26.08.2025 | 16:33

Great company , team , support and platform .. quick and helpful . Special thanks to account manager Mr.hamza jaber All the best

Riyas PA
26.08.2025 | 16:23

Equiyi may be a good company but their RM service is very bad. My account number is 1013347759. lost money in the account due to the bad signal given by RM. I want to advise everyone to trade through a broker called equuti. The company is good and reliable but never use their RM service. Their RM never prioritizes our money. Their entire focus is on the spread charge they get. The name of the RM who lost my money is Ahmed.

Maryam Alkaabi
26.08.2025 | 15:51

The great company that deal with the customers in quality way , fast response Thank u hamza

Shahad
26.08.2025 | 15:44

Was so good .

Saeeda Almarzooqi
26.08.2025 | 14:57

Equiti has been an excellent broker for my trading journey. Their platform is reliable, fast, and easy to use

Mariam Alshehhi
26.08.2025 | 14:50

Equiti Team, I truly appreciate the excellent services you provide. My journey with Equiti has been very positive and rewarding, and I am grateful for the continuous support and professionalism. A special thanks to Hamza for his guidance and dedication, which made my experience even better.

Sajeda AlZarouni
26.08.2025 | 14:47

Equiti provides a smooth and reliable trading experience. The platform is easy to use, and Hamza’s support makes everything even better, truly outstanding service. 🌟🌟🌟

Amna
26.08.2025 | 14:45

Great experience and the best broker 👏🏻

Hamdan
26.08.2025 | 14:38

Thanks for everything that Equiti provide, Also thanks for Mr Hamza for his support in any problem we face.

Hosam Hameed
26.08.2025 | 08:19

Best brokerage firm ever, always transparent with the me.

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