QuantumFX (General Branding) EN

easyMarkets customer reviews

Updated: July 21, 2026
easyMarkets
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Summary
Customers praise easyMarkets for consistently helpful, responsive customer service—several reviewers singled out agents like Malik/Malek and Mariana for quick, clear, and accommodating support—and for being beginner-friendly, affordable to start, and trustworthy long-term. Positive points also include low/tight spreads, fast crypto withdrawals, same-day withdrawal processing, a smooth experience trading indices and FX, support for TradingView integration, and the availability of currency options and MetaTrader 5. However, multiple users report serious and recurring technical and communication problems: website outages or connection issues, inability to log in or trade via TradingView, inconsistent or nonfunctional live chat, slow or failing email responses, and lengthy account verification (including face‑ID failures). Some customers complain about unfulfilled promises, lack of clear explanations for site changes, difficulty deleting accounts, and one report even questioned the company’s reliability due to poor communication. Overall sentiment is mixed: strong praise for individual support experiences and trading conditions, tempered by repeated platform stability and support process shortcomings.
HAMID REZA BAHMAN POUR
10.12.2025 | 10:00

The Customer service agents are fast and responsive

Omudu Ujerekre Abel
09.12.2025 | 16:37

Great trading place and easy-to-use platform. Customer service responds promptly.

Simphiwe Zwane
04.12.2025 | 18:01

Hi I’m new to all of this trading stuff so I would really appreciate it if you would help me understand more of it and if you can show me how to withdraw the money I earned from it thank for taking your time to read this Kind regards🌻 Simphiwe

Quinton Ceto
03.12.2025 | 21:29

From the very beginning ,Easy Markets has consistently exceeded my expectations.Their platform stands out for its remarkable accesibility and inuitive design,making navigation and execution straightforward for traders of all levels. What truly sets them apart,however,is their exceptional customer support.Every interaction has been met with prompt,knowledgeable,and genuinely helpful assistance.I highly recommend Easy Markets to anyone seeking a reliable and supportive trading enviroment.

Belexista
03.12.2025 | 19:38

Everything about ,and it has no limit for a minimum deposit

Aquila Rift
01.12.2025 | 11:44

SLIPPAGE. Many seconds pass before an open or close of position-the platform takes the better fill always used to be alot faster

Unarine Rambau
30.11.2025 | 00:45

Great and honestly

Freddy Tembeng
28.11.2025 | 08:55

Très belle application

Palesa Mogokonyane
23.11.2025 | 22:20

it's very good for beginners

Aliyu Muhammad Aliyu
22.11.2025 | 09:53

Your achievement is our achievement, guide us to achieve the international goals. Thanks 👍

MIGANE
21.11.2025 | 13:28

Easy to trade the platform and helpfull people

RUCHIRA LAKSHAN RAMANAYAKA
20.11.2025 | 10:07

I had an issue with my Easy Markets account because my email address was entered incorrectly. Malek helped me fix the problem quickly and professionally. He guided me through the process, corrected the wrong email, and made everything easy for me. His support was fast, friendly, and very helpful. I really appreciate the great service. Thank you, Malek!

Amelia Wilson
18.11.2025 | 18:52

The deposit bonus was straightforward to use. No catches that I could find

Gabrielle Vidler
12.11.2025 | 21:15

When I needed help setting up a stop loss for the first time, support literally walked me through it step by step. Very kind and patient

Hamza Ciid
12.11.2025 | 08:22

I would like to make money

Darwin Howell
11.11.2025 | 13:38

No concerns, recommend easymarkets to all of my friends But it's the 2nd time after many years when there are problems with the site connection

Arne Juul
10.11.2025 | 09:49

Nice broker with trading view integration. No problems so far. But there is a problem with the site.

Carolyn Smith
09.11.2025 | 16:11

I like trading options on this platform once in a while. Not many brokers offer currency options, so it's a cool addition to have

Sojol Md
08.11.2025 | 00:00

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Aroaro
04.11.2025 | 01:52

Maybe trading conditions, spreads, commissions are quite good, but customer service is completely tragic. In another broker account verification takes less than half an hour and you can trade succesfully. In EasyMarkets 25 hours after registration I am waiting for account verification. Face reading software does not work with camera in laptop. Live chat does not work at all. The staff does not respond for e-mails. An account can be removed exlusively via e-mail to the support. There is no any option to remove account on their website. Even Google at that moment can not open their website. Does that firm exist?

MM
29.10.2025 | 21:47

Very concerning! Official website went offline two days ago, without any prior notice of this. When contacting them, you get no explanation for this move, they just tell you to use new web site. Already two days that I am unable to login into their app nor trade through TradingView. If this move is something legit communication behind it has been terrible. Something stinks about it. Also, you cannot find them anymore as a sponsor of Real Madrid, whereas they still advertise it on their website.

Jeff
29.10.2025 | 17:53

Tight spreads, fast crypto withdrawal.

Bill A
29.10.2025 | 14:50

Very helpful and responsive customer support team. They helped me resolve a very frustrating issue with my account, they were professional and patient and supplied me with the necessary information required. This turned a very frustrating issue around into a pleasant outcome. Good job...

Ruan
29.10.2025 | 09:36

I have been trying to get a hold of this company for 2 day now , i have been trying to log into my acvount on trader view and it doesnt want to work. What is up with that . I do not want to trade on your app i just use the service and trade on trader view . Please fix it . Or i will be moving to a new broker.

Jim Mason
28.10.2025 | 18:20

I trade here indices and fx. smooth experience. withdrawals are proceeds during 1 day.

Mohammad Salem
25.10.2025 | 14:22

Perfect very good

customer
19.10.2025 | 04:44

Fast execution, low spread cost at fixed prices are an incredible easy to work with feature that every broker should adhere to, well done easyMarkets! After trying several brokers and failing to profit due to spreads changing mid trade and unfair margins I found this broker. I'm now in profit and protecting my capital.

Fatayi Jerry
15.10.2025 | 16:21

is always supporting but still not to be seeing ❤️‍🩹 Bess today 🕊️♥️

Kinglord Mahlanze
29.09.2025 | 06:16

I learned A lot of things

ULOEBUBE WISDOM
23.09.2025 | 23:12

I’m new here

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