QuantumFX (General Branding) EN

easyMarkets customer reviews

Updated: July 21, 2026
easyMarkets
Views709
Summary
Customers praise easyMarkets for consistently helpful, responsive customer service—several reviewers singled out agents like Malik/Malek and Mariana for quick, clear, and accommodating support—and for being beginner-friendly, affordable to start, and trustworthy long-term. Positive points also include low/tight spreads, fast crypto withdrawals, same-day withdrawal processing, a smooth experience trading indices and FX, support for TradingView integration, and the availability of currency options and MetaTrader 5. However, multiple users report serious and recurring technical and communication problems: website outages or connection issues, inability to log in or trade via TradingView, inconsistent or nonfunctional live chat, slow or failing email responses, and lengthy account verification (including face‑ID failures). Some customers complain about unfulfilled promises, lack of clear explanations for site changes, difficulty deleting accounts, and one report even questioned the company’s reliability due to poor communication. Overall sentiment is mixed: strong praise for individual support experiences and trading conditions, tempered by repeated platform stability and support process shortcomings.
Mohamed Awad
18.07.2026 | 14:31

Good service but huge stop loss

Og Stones
17.07.2026 | 02:00

Unprovidable useful service you didn't finish your promise to customer, increase your customer service

George Holloway
16.07.2026 | 22:05

Easy markets support response is fast and efficient.Thank you Mariana

ROSLIZA HAMIR
15.07.2026 | 15:02

Easy to trade... Low spread

JEFTA YUSUPH NYAMITA
15.07.2026 | 09:49

I appreciate a very quick assistance to customers. If I have to recommend a broker, the best option is easyMarkets.

MOHD SHAHRIN BIN MOHD ZAID
14.07.2026 | 16:29

good services

Tony Hughes
14.07.2026 | 16:23

Helpful and insightful account manager , very quick response to phone , email Nothing seems to be a problem and are happy to help out with any questions or problems

RAFAELA MAFRA GARCIA ABREU
13.07.2026 | 12:35

Malek was kind and attentive. I'm still waiting for the processing of my deposit, but he explained it to me very well.

成泼 黄
12.07.2026 | 15:55

I made a purchase and encountered a minor issue. I found the contact information within the app. After communicating with them, they quickly helped resolve the problem. I would like to thank the company for addressing my feedback. They will work to fix the root cause of the issue to prevent such incidents from happening again. Finally, they invited us to leave a review about our experience. So I ended up here.

Умид Усманов
10.07.2026 | 21:16

I jast now begin...

John Pillai
09.07.2026 | 12:23

Malek was great, received information extremely quickly, very clear and fast action. Didn’t wait long at all for someone to be assigned to my query , maybe 15 seconds

Ajit Patil
07.07.2026 | 13:05

Very nice very good service

Joy Kasandi
06.07.2026 | 12:56

I am a beginner and am hoping to be a discplined trader

GEO_Zero
06.07.2026 | 09:06

A great customer service, im highly satisfied

Marchall Cornelius
05.07.2026 | 10:40

It's cheap to start the account and the brokers are better compared to exness for meta trader 5

Dickie Filter
04.07.2026 | 16:09

By teaching us the beginners how to trade

sihle nxumalo
03.07.2026 | 12:39

Excellent service, been trustworthy for over ten years now to me and the online chat agents especially Malek has been extremely helpful and reliable

ABDOOL HAQ AHAMED BEY
03.07.2026 | 10:32

This is the best broker company ever they help you in time when you in need of any assistance...they are just the best to me...thanks an I really appreciate this broker firm 🤑

Lefoleri Samuel Letuka
30.06.2026 | 12:28

Customer service at EasyMarkets is top tier, timely and functional. The best ever customer service in the industry.

Michael Nahole
26.06.2026 | 20:18

I was super happy with the customer care. After submitting my request. Mr Malik from easy markets called me within the hour and he was super helpful and accommodating.

Simon Kundu
16.01.2026 | 20:36

Trades have been made easy to execute and easy manageable. Secondly, I have met indicators that I have been looking for and lastly; the platform easily linkable with trading view.

Delano Pears
12.01.2026 | 09:48

hi just wanna take this time just to thank you guys for the service great job keep up the good work

Thato Sedibe
31.12.2025 | 15:12

I was the best-handling trading company

Samir Bitar
30.12.2025 | 10:54

Easy market have many issues was with me Some time I am close deal then money didn’t add to my account Until now some problem to login But.easy market have nice kindly customer support and service. Malek and Khader because of them I fell good work with easy market Me since 2004 I am customer with easy market

Thechiefke
23.12.2025 | 00:48

The Customer Care is so amazing. I was served by Nermin. Such a kind heart.

Josiah Jmenx
21.12.2025 | 19:03

I like that is easy

pgk
18.12.2025 | 21:47

I could not get past the lengthy account verification. It is probably just my poor computer knowledge and I just lost interest.

emilio bollano
17.12.2025 | 12:29

A fake broker who steals traders' money. If you lose, it's okay, but if you win, they freeze your account and steal your profits for no reason, making up absurd excuses. After months of work, I had €7,000 in profit in my account, but they froze everything with a ridiculous excuse. Thieves, don't trust them, don't open an account with them, you can only lose.

Aliyu Sani
16.12.2025 | 10:57

The app is very smoothly for works

GOPAL KHAIRWAR
13.12.2025 | 20:14

The Accounting and crediting is reliable.

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