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Dupoin customer reviews

Updated: July 21, 2026
Dupoin
Views1936
Summary
Reviews are mixed. Many users praise the platform as user‑friendly with fast deposits, clean charts, quick execution and, for some, very fast and reliable withdrawals and helpful account managers or support. However a large number of complaints describe serious withdrawal and account issues: funds or deposits withheld, withdrawal option disabled, accounts frozen or restricted after making profits, and long unresolved withdrawal requests (some reported waiting weeks to months). Several reviewers say customer support is slow or nonresponsive, with replies taking a week or never providing clear evidence; affected users demand specific T&C citations, transaction details and proof of any alleged trading breaches. There are claims that bonuses were non‑tradeable and only usable as margin, which wasn’t clearly communicated. Reported amounts range from small ($100) to large sums ($1,000–$7,500), and some customers explicitly call the broker a scam while others explicitly recommend it. A few technical issues (2FA) were resolved quickly by support. Overall the sentiment is polarized: some find Dupoin reliable and easy to use, while many others warn about withheld funds, account restrictions and poor dispute resolution.
Syed Abdul Basit
29.06.2026 | 13:36

The company smoothness for deposits is outstanding, I have very good overall experience for with the company and the help of support team whenever needed, highly recommend Dupoin for it's service.

Devendra Verma
15.06.2026 | 12:02

Dear Dupoin Team, Thank you for your response. I respectfully disagree with your statement. Please provide: The exact trading rule or Terms & Conditions clause you claim I violated. The date and time of the alleged violation. The specific trades or transactions involved. The reason my deposited funds of USD 7,500 remain withheld. If my account was truly in breach, please provide documentary evidence supporting this conclusion. I am willing to cooperate fully and resolve this matter professionally. Until clear evidence is provided, I maintain that my withdrawal request remains unresolved. My Deposit Amount was deposited on 24 Apr 2026, 08:13:34 #594048 2120702 I just ask my deposit money give me back ,you said i have wrong allegation on you but its true You not return my deposit money Account number 2120802 You are a 100% scam broker ,you mention that account in review in all email ,if review than give me clear ans when you will refund my deposit fund Regards, Manko Bai Dear Trustpilot, My Review was fully genuine and i have full of evidence and transaction records with this broker ,My account still active and withdrawal unpaid from 24 th april 2026 to till date, They did not refund deposit amount, If possible let me allow to share live proof with you so I can make you understand this broker is scam and not paid clint own deposit money.

arcshawky
05.06.2026 | 02:03

Am testing the broker until now every thing is good

soulethics Org
27.03.2026 | 17:17

I had a poor experience using this broker., the system automatically canceled it and withdrew the bonus rewards. It appears that the bonus provided is not actually tradable and can only be used for margin purposes, which was not clearly communicated. Overall, this was not a good experience.

Manjunath Devadiga
20.03.2026 | 19:22

Please stay away from this broker

Riza pramadya
10.03.2026 | 12:00

This is the first time I've experienced a fast deposit but a very slow withdrawal, no CS has responded, only active. I've submitted a withdrawal request since February 28th until now there has been no clarity at all

Brayden
02.03.2026 | 12:12

They cant let you withdraw your funds after you made a profit Its almost 2months since then my withdrawal is still in processing,support doesnt reply in time it takes them a week to reply only to tell me they are checking with settlement team.im really disappointment with them

Umair Ali
18.02.2026 | 11:57

Dear Sir, I hope you are doing well. I am writing to respectfully request you to please release my pending withdrawal of $100. My account UID number is 326089. If there was any mistake or trading issue from my side, I sincerely apologize for it. It was not intentional, and I assure you that I will be very careful in the future and will not repeat any such activity again. Kindly give me one chance and please release my funds. I would be very thankful for your support and understanding. Looking forward to your positive response. Best regards, Umair Ali UID: 326089

Brandon Chandler
15.01.2026 | 08:09

Execution is quick, which is vital for my daily trading. Charts are clean on the platform and fees are decent.

Billy Perry
12.01.2026 | 09:10

Great for someone new to forex. Dupoin has user-friendly tools and execution is quick.

Jon Lenori
11.01.2026 | 13:13

App is super userfriendly, account manager was assigned immediately which is rare in other brokers

Ella Walton
10.01.2026 | 10:59

Good experience trading here. Deposits on Dupoin are quick and withdrawals are hassle-free. support team is helpful when needed.

NURUL ATHIRAH BINTI AZMI
08.01.2026 | 10:08

very good, no issue at all

Georgia Chambers
08.01.2026 | 06:42

Haven't had a single issue trading here. Secure and reliable. Support is helpful too.

Riley Turner
06.01.2026 | 21:56

Dupoin is actually quite intuitive. Layout is straightforward so the transaction process is smooth. Good for beginners.

Akber Ahmed
04.01.2026 | 08:20

Dear Dupoin Team, I acknowledge receipt of your response regarding my review on Trustpilot. I understand that my account actions were found to be in breach of trading rules, which led to restrictions being applied. However, I would like to clarify that I did not receive any prior notification about the breach or the restrictions imposed on my account. I also dispute the claim that my review contains inaccurate information about your processes or compliance measures. I request a detailed explanation of the specific trading rules that my account actions allegedly breached, along with evidence of the notifications you claim were sent to me. Additionally, I would like to know what steps I can take to resolve this matter and retrieve my deposit funds. I expect a prompt and transparent response addressing my concerns. If the issue remains unresolved, I will consider escalating this matter to relevant regulatory authorities and consumer protection agencies. I await your detailed response and resolution. Sincerely, Riaz Ahmad Account Number: 2035435 Email: saleemjaana882 This response seeks clarification on the breach of trading rules, requests evidence of notifications, and demands a resolution to the issue.

Gene Barnes
30.12.2025 | 18:45

moving money in and out is quick, which matters a lot. Dupoin is easy to trade on and I feel confident using it regularly.

Sher Ali
24.12.2025 | 07:49

This company is a scammer. It disabled my account and also ate my deposit. I had a deposit of about 1000 dollars on it. They have also disabled my account. First they put it in red mode. Now after six or seven months, they have disabled my account. It means that my entire deposit was also said to have been consumed. I request my friends, please save your equity and stay away from this broker.

ahmed shaban
19.12.2025 | 10:17

I was trading legally and did not commit any violations. They froze my account and funds and refuse to release them. I rely on my own analysis when entering trades, and this is perfectly legitimate. I have all the evidence; I rely entirely on my analysis when entering trades. I want the company to resolve this issue. I have contacted technical support several times and have not received any response.

Meanor Armstron
16.12.2025 | 11:53

feel safe using Dupoin for my daily trades. reliable platform and withdrawals hit my account fast. clear options.

Webhelp Rabat
15.12.2025 | 00:49

Navigating the app is a breeze. Reached out regarding a deposit query and support was super helpful. Happy I went with Dupoin.

Oanh Cao
05.12.2025 | 10:43

I deposited $7,000 into Dupoin, but when I tried to withdraw my funds, the withdrawal option was disabled and I couldn’t submit any withdrawal request. I contacted their support team multiple times, but no one responded. This situation is extremely concerning, and it has caused me significant stress because I cannot access my own money. I’m posting this review to warn others to be cautious. I hope Dupoin will resolve this issue and return my $7,000 as soon as possible.

Arb
01.12.2025 | 13:49

Sir I can't understand how to contact dupoin. Sir I Wil send email dupoin customer support but dupoin support team not reply my email.

Ahmed Saleh Tareq
23.11.2025 | 13:11

Very Good ♥️♥️

James Khoo
29.08.2025 | 15:27

I like the convenience and speed of Dupoin trading platform.

belly beh
27.08.2025 | 16:12

Excellent support experience. I got clear answers right away and they guided me step by step.

BHARTI ENTERPRISES
31.07.2025 | 19:35

Not providing withdrawal been trying to get in touch with company but then are not responding and misbehaving. Worst experience ever. I have not received any withdrawal neither i have committed any unusual activity

Paul Torres
25.07.2025 | 21:17

Stay far away from this broker because they will mislead you and put the blame on you. My experience with them was terrible because I lost all I had to them. Support was not helpful, and they never cared. Now I have switched on to PAIVA and everything turned out well. Transparency is there, and no lies or delay, and at least they actually pay

ah looi
16.07.2025 | 13:41

As someone new to trading, I found Dupoin’s platform really intuitive. The layout is clean, the app doesn’t lag, and their guides are beginner-friendly. I liked that I didn’t feel overwhelmed by complex tools.

Sheraz Shahid
07.07.2025 | 07:29

WARNING.. My 4th review update It's now been over 35 days since my account was blocked without valid reason. Dupoin continues to hide behind copy-paste emails saying “investigation is ongoing” — with no real updates, no timeline, no explanation. This is clear stalling and unprofessional behavior. Enough is enough. Stop wasting my time and release my funds. My 3rd review update. Received another generic email from Dupoin saying the "investigation is ongoing" — no timeline, no real update, just the same copy-paste excuse. It’s been over 29 days. This is not transparency, it's delay tactics. How long does it take to investigate a simple trading account? Stop wasting my time. My 2nd Reply update to Dupoin Team. Dear Dupoin Team, Thank you for your response — however, I find it deeply disappointing and unacceptable. It has now been over 25 days since my account (A/C: 2035378) was restricted without valid justification. Your team continues to send the same generic and recycled response claiming that an “investigation is ongoing,” yet not once have you provided: A clear explanation of what exactly is being investigated A specific timeline for resolution Any actual progress or updates This is not how professional, regulated brokers operate. Let me remind you that I have already taken action by reporting your behavior on Trustpilot, Forex Peace Army, and have submitted details to relevant cybercrime and trading forums. I will continue to expand public exposure until this matter is resolved. Enough with vague apologies — I demand a concrete answer and a definitive timeframe. If your platform has any integrity left, you should resolve this without further delay. 1st review is here. I deposited $250 into Dupoin and placed a trade during a news event. After making a profit and waiting the required 2 hours (as per their withdrawal policy), my account was suddenly restricted. I have received multiple generic responses citing AML and Section 21.2/21.3 of their agreement, with no explanation of what rule I violated. It has been 20+ days with no resolution, and now support is not responding, and the account manager remains online but silent. This feels like a classic B-Book broker trick: block the account when a client profits. Beware of depositing with them! My trading account on MT5 was connected to a Dupoin server located in Indonesia, even though the broker claims to be regulated in the UK (FCA) and registered in Comoros under AOFA. This raises serious concerns about misleading regulatory claims. The actual trading environment appears to be offshore and unregulated, which is highly deceptive and puts client funds at serious risk. The broker claims to be regulated by AOFA (Comoros), but when I attempted to contact them via their listed email domain (aofa-comoros.org), it was found that the domain does not even exist. This raises serious concerns that the so-called “regulator” may be entirely fake or fabricated.

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