Dupoin customer reviews

Reviews
Execution is quick, which is vital for my daily trading. Charts are clean on the platform and fees are decent.
Great for someone new to forex. Dupoin has user-friendly tools and execution is quick.
App is super userfriendly, account manager was assigned immediately which is rare in other brokers
Good experience trading here. Deposits on Dupoin are quick and withdrawals are hassle-free. support team is helpful when needed.
very good, no issue at all
Haven't had a single issue trading here. Secure and reliable. Support is helpful too.

Dupoin is actually quite intuitive. Layout is straightforward so the transaction process is smooth. Good for beginners.
Dear Dupoin Team, I acknowledge receipt of your response regarding my review on Trustpilot. I understand that my account actions were found to be in breach of trading rules, which led to restrictions being applied. However, I would like to clarify that I did not receive any prior notification about the breach or the restrictions imposed on my account. I also dispute the claim that my review contains inaccurate information about your processes or compliance measures. I request a detailed explanation of the specific trading rules that my account actions allegedly breached, along with evidence of the notifications you claim were sent to me. Additionally, I would like to know what steps I can take to resolve this matter and retrieve my deposit funds. I expect a prompt and transparent response addressing my concerns. If the issue remains unresolved, I will consider escalating this matter to relevant regulatory authorities and consumer protection agencies. I await your detailed response and resolution. Sincerely, Riaz Ahmad Account Number: 2035435 Email: saleemjaana882 This response seeks clarification on the breach of trading rules, requests evidence of notifications, and demands a resolution to the issue.
moving money in and out is quick, which matters a lot. Dupoin is easy to trade on and I feel confident using it regularly.

This company is a scammer. It disabled my account and also ate my deposit. I had a deposit of about 1000 dollars on it. They have also disabled my account. First they put it in red mode. Now after six or seven months, they have disabled my account. It means that my entire deposit was also said to have been consumed. I request my friends, please save your equity and stay away from this broker.
I was trading legally and did not commit any violations. They froze my account and funds and refuse to release them. I rely on my own analysis when entering trades, and this is perfectly legitimate. I have all the evidence; I rely entirely on my analysis when entering trades. I want the company to resolve this issue. I have contacted technical support several times and have not received any response.
feel safe using Dupoin for my daily trades. reliable platform and withdrawals hit my account fast. clear options.
Navigating the app is a breeze. Reached out regarding a deposit query and support was super helpful. Happy I went with Dupoin.

I deposited $7,000 into Dupoin, but when I tried to withdraw my funds, the withdrawal option was disabled and I couldn’t submit any withdrawal request. I contacted their support team multiple times, but no one responded. This situation is extremely concerning, and it has caused me significant stress because I cannot access my own money. I’m posting this review to warn others to be cautious. I hope Dupoin will resolve this issue and return my $7,000 as soon as possible.
Sir I can't understand how to contact dupoin. Sir I Wil send email dupoin customer support but dupoin support team not reply my email.

Very Good ♥️♥️

I like the convenience and speed of Dupoin trading platform.
Excellent support experience. I got clear answers right away and they guided me step by step.

Not providing withdrawal been trying to get in touch with company but then are not responding and misbehaving. Worst experience ever. I have not received any withdrawal neither i have committed any unusual activity
Stay far away from this broker because they will mislead you and put the blame on you. My experience with them was terrible because I lost all I had to them. Support was not helpful, and they never cared. Now I have switched on to PAIVA and everything turned out well. Transparency is there, and no lies or delay, and at least they actually pay

As someone new to trading, I found Dupoin’s platform really intuitive. The layout is clean, the app doesn’t lag, and their guides are beginner-friendly. I liked that I didn’t feel overwhelmed by complex tools.

WARNING.. My 4th review update It's now been over 35 days since my account was blocked without valid reason. Dupoin continues to hide behind copy-paste emails saying “investigation is ongoing” — with no real updates, no timeline, no explanation. This is clear stalling and unprofessional behavior. Enough is enough. Stop wasting my time and release my funds. My 3rd review update. Received another generic email from Dupoin saying the "investigation is ongoing" — no timeline, no real update, just the same copy-paste excuse. It’s been over 29 days. This is not transparency, it's delay tactics. How long does it take to investigate a simple trading account? Stop wasting my time. My 2nd Reply update to Dupoin Team. Dear Dupoin Team, Thank you for your response — however, I find it deeply disappointing and unacceptable. It has now been over 25 days since my account (A/C: 2035378) was restricted without valid justification. Your team continues to send the same generic and recycled response claiming that an “investigation is ongoing,” yet not once have you provided: A clear explanation of what exactly is being investigated A specific timeline for resolution Any actual progress or updates This is not how professional, regulated brokers operate. Let me remind you that I have already taken action by reporting your behavior on Trustpilot, Forex Peace Army, and have submitted details to relevant cybercrime and trading forums. I will continue to expand public exposure until this matter is resolved. Enough with vague apologies — I demand a concrete answer and a definitive timeframe. If your platform has any integrity left, you should resolve this without further delay. 1st review is here. I deposited $250 into Dupoin and placed a trade during a news event. After making a profit and waiting the required 2 hours (as per their withdrawal policy), my account was suddenly restricted. I have received multiple generic responses citing AML and Section 21.2/21.3 of their agreement, with no explanation of what rule I violated. It has been 20+ days with no resolution, and now support is not responding, and the account manager remains online but silent. This feels like a classic B-Book broker trick: block the account when a client profits. Beware of depositing with them! My trading account on MT5 was connected to a Dupoin server located in Indonesia, even though the broker claims to be regulated in the UK (FCA) and registered in Comoros under AOFA. This raises serious concerns about misleading regulatory claims. The actual trading environment appears to be offshore and unregulated, which is highly deceptive and puts client funds at serious risk. The broker claims to be regulated by AOFA (Comoros), but when I attempted to contact them via their listed email domain (aofa-comoros.org), it was found that the domain does not even exist. This raises serious concerns that the so-called “regulator” may be entirely fake or fabricated.

🚨 Warning: Dupoin Scam Alert I was referred to Dupoin by Nayef Al-Shafei, who promised: $20 per lot in rebates 8–12% monthly profit from a "safe" trading bot Full IB support and zero deposit/withdrawal fees 👉 After depositing $20,000, I faced: $1,314 deducted during deposit with false promises of refund 141 lots traded, but only $665 rebate paid instead of $2,820 Execution manipulation (slippage, wrong price fill, wrong closing price) Spread on Gold reached 150 pips! Swap and commission charges without clear explanation Withdrawal took days, with repeated excuses and complications I have screen recordings and screenshots proving this. ❌ Dupoin is not trustworthy. They manipulate trades and scam clients. I would like to re-open this case since the company mention to contact the account manager which is didn't do nothing I can proof this by my emails they just manipulates everything infront of people and they are proper scamers, please people becarful from this company and I will do the needful to make a case against them until when I get back my money.

Dupoin gave me a 30% credit bonus on my first deposit, plus it’s a swap-free account — so no overnight fees. Makes trading much easier for small-capital users.

The app works well and charts load quickly.For KYC,I only hed to upload me INK and it was approved in minutes.Super convenient for beginners.

I was honestly surprised by how fast the deposit went through — it showed up in my account in under a minute. Withdrawals have been quick too, usually landing the next day.
Funding the account was super fast and hassle-free. On top of that, I joined the Deposit Bonus program, and got a 100% extra bonus, which gave me extra margin to trade with.
Not providing withdrawal been trying to get in touch with company but then are not responding and misbehaving. Worst experience ever. I have not received any withdrawal neither i have commited any unusual activity

Not sure why some people are having problems, but for me, everything’s been smooth so far. I’ve withdrawn a few times and the last one was just a few days ago. Just wanted to share my side, 'cause I saw a lot of negative reviews and felt like my experience’s been quite the opposite.
Signing up with Dupoin was a breeze. Took me like 5mins to get started.I like that they offer different account types too makes it easier for newbies like me.
