COINEXX customer reviews

Updated: April 1, 2026
COINEXX
Views661
Summary
Most reviews about Coinexx highlight excellent customer support, with representatives such as Garry Smith, Charles Scott, Sam Adams, Marsha Matt, Patrick, and Stella frequently praised for being professional, efficient, and friendly. Many users report fast deposits and withdrawals, often completed within an hour, and appreciate the ease of account setup, smooth transactions on the MT5 platform, tight spreads, low fees, and reliable execution with minimal slippage. Several customers mention the deposit bonus as a positive feature adding flexibility to their trading. While most experiences are highly positive, with users describing Coinexx as trustworthy and recommending it for both new and experienced traders, a few negative reviews claim technical problems during withdrawals or deposits, suggesting occasional system issues. Overall, the majority of feedback portrays Coinexx as a responsive, efficient, and customer-focused broker.
Cypips.
09.12.2025 | 17:21

Coinexx is very shady. They always increase their spread to take you out the trade right before the move happens. And when you compare with charts from other brokers you’ll notice it was only on their platform that price spiked against you before making the move. Complete price manipulation.

Cosmic Ninja
09.12.2025 | 08:21

Super great experience with Ana Carter she was super helpful and walked me through the whole process.

Polaris Lantern
08.12.2025 | 14:46

Sam Adams helped quickly and efficiently solve my concern.

Steve
08.12.2025 | 03:16

Sophia Brooks was a great help in getting my account up and running after i misplaced my login info Thank you.

anthony banks
08.12.2025 | 00:49

Very good customer service from Sophie Brooks. Assisted in getting account sorted and back to running as required.

Josh Taggatz
05.12.2025 | 00:21

This company has excellent customer service and are always at the ready to help out. I had a question about a deposit and it was solved in seconds. very impressed.

Raymond Rodriguez
04.12.2025 | 19:19

The help I received from Coinexx.com from Sam Adams was over and above the service expected.

Hossam Ayasrah
04.12.2025 | 10:59

Great company! The payments arrive without problems , and support is very quickly like anna and others , the bonus system is amazing , thanks coinexx !

CRAIG
04.12.2025 | 08:46

Stay away from Coinexx. Another broker ran by useless INCOMPETENTS surely about to exit scam soon! Been trying to withdraw my money from Coinexx since the beginning of November and they are ignoring all my emails and tickets. They are closing my tickets giving the silence treatment. The complinace departement for what? What a joke! Scam exchange with fake paid reviews like most scam businesses on Trust Pilot. trust Pilot is a corrupted organisation protecting criminals! The new normal a world full of corruption where the criminals can get away with everything! Trust pilot should allow people to post screenshots for proofs against criminals and fraudsters!

OF
03.12.2025 | 18:33

Needed help with an account that wasn't doing what I expected it to do. Sophia Brooks was quick to respond, research and address my issue. She clarified several pieces of information that helped me understand what was going on with my account and what I need to do in the future.

Ednah Lagat
03.12.2025 | 06:16

Sophia had a lot of patience helping me. She is the best.

Ricardo Roberts
02.12.2025 | 20:27

Sophia was great and knowledgeable. We ran into a snag along the way and she was patient enough to walk me through the issues. 5 stars all the way. Thanks Sophia!

Christina Milton
02.12.2025 | 09:01

I was so fortunate to have Patrick on the other end of the chat to help me with my problems . He was made the entire process so easy! He was quick to respond and always had an answer to the my problems. Thank you so much for turning a frustrating problem into an easy solution. Highly recommend!!!! 10 out of 10

Veny
02.12.2025 | 00:06

The people at Coinexx are super nice and extremely Helpful…🥰

Constance
01.12.2025 | 22:49

I love the instant chat feature. Sophia Brooks did a great job of getting me logged back into my account after a long hiatus. I'm grateful for great customer service!

Josef R Pfister
01.12.2025 | 18:20

I think Coinexx has the best support anywhere on the planet. Anna Carter and Gary Smith are superb representatives. I made the wrong choice of using an old wallet for depositing funds which were lost in the ether of bitcoin. They quickly located the deposit and made it into the correct account. Great team, Really good people. Thank Anna and Gary for your excellent support work.

customer
01.12.2025 | 15:15

I was helped by Garry and he answered all my questions quickly and correctly ! I used all his steps and everything worked just as he said . I really appreciate the Coinexx family and what they do !

MX
01.12.2025 | 03:43

Sam Adams is awesome was able to answer all my questions and assist with all needs and request

PA
01.12.2025 | 00:28

Excellent response from the live customer service team via livechat. They always respond quickly and sort any queries that I have. The best broker around.

Kristopher Kenyon
28.11.2025 | 16:32

Sophia Brooks helped me today. She was wonderful and professional! Very happy for her assistance.

M H
28.11.2025 | 08:15

Marsha was really helpful ! She helped me with my account issues and was very patient.

Sheddy
28.11.2025 | 07:06

Been using coinexx broker to trade the forex market and I must say they make my experience easy and there customer service James cook was very helpful and always willing to assist.

Efi
27.11.2025 | 21:03

James was very helpful! Thanks again.

Jacob Autry
27.11.2025 | 11:30

They always come through for me. Sophia Brooks really helped save me a lot of time and money tonight

Cody
27.11.2025 | 09:00

The customer service at Coinexx is exceptional. Anna Carter efficiently and thoroughly resolved my deposit discrepancy.

melanie
27.11.2025 | 00:39

James was very helpful and made sure what i needed got handled

Kashflo Marquez
26.11.2025 | 23:14

Good Customer service, nice peoples.

Lee
26.11.2025 | 10:09

I am a senior, 74, with three thumbs and I was having a challenge getting a connection on my new MT4 chart. Marsha was very patient and worked me through it. Amazing care. Thanks so much!

Jabril Muhammad
25.11.2025 | 19:50

Extremely responsive support, Rep Stella Lewis helped me out and found solutions to me not being able to sign in for weeks. No one has to worry about waiting to get their issues resolved it seems as the response time is very fast and accommodating

Dre Thursby
25.11.2025 | 19:20

My Experience was awesome thanks to Coinexx agent Anna Carter. She showed great Patience and was Attentive to my needs!! Two 👍s Up!!

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