BTC EU customer reviews

Updated: April 2, 2026
BTC EU
Views136
Summary
Users mention a quick, friendly chat and a user-friendly platform with a variety of products and services, but the majority of reports warn the site is a scam. Complaints include a very new domain with no registered address, impersonation of legitimate companies (e.g., Coinbase), persistent and intrusive phone calls pushing users to deposit more money, pressure to invest, and requests for immediate payments (one user sent €250 via PayPal). Multiple reviewers describe difficulties withdrawing funds, rude or evasive account managers, delayed or refused refunds, and involvement of PayPal’s fraud department. Despite a professional-looking site and some helpful chat responses, repeated reports of fraud, loss of funds, and aggressive sales tactics indicate high risk—avoid sending money or sensitive documents.
Li Lo
02.12.2022 | 19:06

I created a log in for the website this afternoon (Friday, Dec. 2nd), immediately received a phone call from someone who wanted to set up the account with me. In order to do so, she requested I send 250 Euro. I did so with PayPal, thank God, not with my CC or account. After the phone call I got suspicious, should have researched before, not after. Found scam warnings, contacted my socalled account expert and told her I wanted my money back. She gave me excuses. I got serious right away and told her I would contact fraud department at PayPal. Another woman called me an hour after, she was very rude and quite impertinent and told me I had to wait until Monday or Tuesday for someone else to call me and then process the refund. I wanted to ask another question and she actually hung up on me. Unbelievable. If they were legit, an immediate refund should not be a problem. I find those weird excuses very suspicious. It's with PayPal fraud department now.

Gian
20.10.2022 | 21:57

After initial relationship, they pushed me to invest more. I asked to get back money and they revealed the SCAM nature of the site. I was contacted by a man, saying he is from Coinbase. After getting in touch with Coinbase support, they confirmed me, they are never getting in touch via phone. I will not get back my money, I am sure, but I would like to find a way to remove their site, that looks like to be profi one.

Pushpam
13.09.2022 | 12:21

This is a scam. This is no trading platform rather a website for investment scam. Don't send any money or documents.

Piuli Basu
02.09.2022 | 14:18

This is a scam. Don't fall for it. The domain is just 6 months old and have no registered address.

Morgan Quinn
25.08.2022 | 06:43

I didn’t appreciate getting a call everyday to send in my documents or how I’m finding the program. Email would’ve been okay but a call is too much. And annoying

Marius Ström
01.08.2022 | 02:03

Btceu is a great investment trading company because it has a wide variety of products and services that cater to different needs. It also has a very user-friendly interface that makes it easy for investors to trade. The company also offers excellent customer service, which makes it an ideal choice for investors

Thomas Öberg
23.07.2022 | 01:17

The assistance chat was very quick to respond and helpful. The team was friendly and informative

Page loaded in 157.00 ms