674
Reviews
Can someone please tell me WHY my account is frozen and when it’ll be unlocked? Been waitin for an update and need some clear answers. Honestly, 100Solid LLC has been a total breath of fresh air. No weird excuses or hoops to jump through, everything is just smooth and handled exactly how it should be.
I have £35 of USDT on Bitget. Two hours in, it's still there. There's no GBP withdrawal option. USD only goes out by SWIFT, where the wire fee is larger than my balance technically an option, functionally not one. P2P is the only real exit, and it isn't under "Trade" where any normal person would look; it's buried under "Buy crypto." Then the real trick: your balance is scattered across separate account buckets — Spot, Funding, OTC, Earn that you never knowingly chose. The Assets page cheerfully shows 48.69 USDT. Every screen that could actually move it shows "Available: 0." No error, no explanation, no prompt telling you to transfer between accounts you didn't know existed. Just a zero and a shrug. You're left assuming you're an idiot rather than that the interface is hiding the money from you. Depositing took thirty seconds. Every single step of getting it out is an obstacle. Individually each one is defensible; collectively it is very obviously a funnel that only points one direction. Money in: effortless. Money out: a scavenger hunt. Draw your own conclusion about which one they optimised for.
UID 4659356564 SEPA Credit Transfer of 490 EUR was COMPLETED 07 July 2026, (today is 16 July) Till this date the money has not been credited to the account. Contacted support - Ticket 3253425 . Support only gives same bot-answers, even so called live support is USELESS. Seems like a fraud... UPDATE: The fact, that some bot here send out the same message" that you have been contacted" is COMPLEATE BS! The fact is that in every 3 days they send THE SAME EMAIL: "We sincerely apologize for the continued delay and fully understand your frustration. We know that this matter has been pending for a long time, and it is understandably upsetting not to have received a clear update yet." NO REAL HELP, NO REAL PROGRESS - JUST COPYPASTED BOT MESSAGES WITH NO REAL HELP OR SOLUTIONS!
UID: 902188 Customer service froze my account with $20,000 in it claiming that my withdrawal was sent to wrong address and blockchain refused it! lol, it is nonsense! The withdrawal address is copy and paste, so it is not possible to be wrong! Now customer service asks me to deposit 50% of my account to restore it! Please stay away from this scam website!
Your live chat never works. secondly details raised as below (bitget.com)has not been reviewed and replied. There is a fraud and absconding highlighted, this is the approach. plz send details on my mail id indicated. i will again provide all the proof's. your system never works... I need to know the " STATUS OF MY ACCOUNT for last 1 week. Zero reply. My 52 lakhs is still not credited to my account even after having a score of 100 and opening of big wallet account? History: For the last 3 months, I have been interacting and transacting with BITGET service manager through telegram. After 4-5 several credits he finally promised me on 9/7/26, to pay Rs2.5L to ensure my credit score reaches 100 since without score 100, big wallet cannot be opened and withdrawal cannot happen. I credited 2.5L the same day. Service manager told me after this transaction, he will coordinate with finance team and get total of 52 Lakhs credited to my account. But since that moment, he has stopped giving any confirmation or interacting with me and not responding on telegram. I have all the records and screen shots to support my transactions. Service manager is absconding and no reply since last 1 week. Ticket in Bot was raised but no reply for 3 days. This is complete fraud and unprofessional approach. Need immediate response and credit of 52L to my account.
I am absolutely appalled by Bitget's total lack of competence. On June 21, 2026, I deposited 503.1233 USDT (BSC BEP20 network, TxID: 0x3eda5b95242065f6b79db794ec4adf8f0221d255c3d87546cf8b65d14c331f). The exchange frozen my clean funds for a routine AML check.I instantly provided 100% comprehensive proof of the legitimate source of funds, including an unedited video recording of my wallet and my transaction history from Bybit. Instead of reviewing my files, Bitget's broken automated system simply CLOSED my original ticket (#3212874) and forgot about my money for 2 weeks!Today, on July 4, I spent hours forcing my way through bots to a live agent in support chat. The agent admitted the mistake and manually opened a new ticket #3239945. And guess what? Just 10 minutes later, their automated system CLOSED THIS NEW TICKET AS WELL without any response, resolution, or crediting my balance!This is a complete joke and pure neglect. My clean funds have been held hostage for 14 days due to absolute chaos in your support department. I demand that your PR and Compliance managers look into this immediately. Check my video evidence and credit my 503.1233 USDT to my UID: 3151322371 right now! UPDATE JULY 9, 2026: It has been 4 days since a support agent named Artem promised me in writing that my new ticket #3239945 was under "active review" by the Compliance team. Today, I checked my account, and guess what? THEY CLOSED THIS TICKET AGAIN WITHOUT ANY RESPONSE OR RESOLUTION! My 503.1233 USDT has been held hostage for 18 DAYS NOW!Bitget is explicitly lying to its customers, ignoring rock-solid video evidence, and silently closing tickets in hopes that users will give up. This is a scam behavior. I demand an immediate intervention from upper management to credit my clean funds to UID: 3151322371 right now, or I will file an official fraud report to the financial regulators!
This service merely freezes your assets. All claims regarding earning income and bonuses are false. Once you deposit money into the service, it cannot be withdrawn. I tested the service with $100, and the result is clear: it is nothing but theft.
Zero performance just hype
Please do Not put you hard earned money into Bitget . They make it impossible to cash out
Bitget froze my account with $10,000 in it without providing a single specific reason. I submitted all the requested compliance documents and my tickets were marked as "Completed," but they are just hiding behind vague "Terms of Use" and repeating automated copy-paste macro responses. It is completely unacceptable that Bitget cannot give a precise date on when my funds will be unfrozen. If anyone from the Bitget team is reading this review,
Bitget.com has a good interface and useful trading features, but customer support is slow and withdrawals can sometimes take longer than expected. Decent overall, but there's room for improvement.
Very sucking scamy
I competed in Bitget's official ROI trading competition (April 14 – May 15, 2026) and finished 3rd with 53.94% ROI, as confirmed directly on Bitget's own public leaderboard. According to their official rules, 3rd place earns a reward of 200 USDT, with payment due within 10 business days of the event ending (~May 29, 2026). As of today, June 22, 2026, I still have not received payment. Since May 25, 2026, I have submitted 4 separate support tickets (#3145729, #3173615, #3186009, #3201757), with the latest containing over 24 message exchanges. I also contacted support via X/social media chat and submitted a formal email and a separate ticket in Portuguese. Despite providing full documentation — my ranking screenshot, the official prize table, and the relevant rules — I have repeatedly been told I'm "not on the rewards list," with zero explanation of which requirement I supposedly failed. I did not engage in any prohibited activity (no bots, no multiple accounts, no manipulation). I competed honestly and have proof for every claim I'm making here. This isn't a one-off delay — it's a consistent pattern of vague denials and stalling, despite repeated, well-documented requests across every available channel. Ticket ID: 3201757
Bitget has frozen $8,500 of my funds for over 4 days with no explanation. No reason given, no documents requested. Support only repeats that "a security review is mandated by international regulatory requirements" with no specifics, no timeline they will commit to in writing, and no real answers. I make thousands of transactions per month and pay $100-300 in trading fees every single month. My original ticket #3197984 was auto-closed by their system due to inactivity, not because the issue was resolved, while my money is still locked. I had to open a new ticket, #3207452, just to keep the conversation going. If you are considering Bitget, know that unexplained freezes are one of the most common complaints about this exchange, and resolution can drag on indefinitely with vague "compliance" language instead of real communication.
Scamers I lost a lot of money
It is very buggy. I don't feel safe with my funds on this platform. MANY functions just suddenly stop working and you have nothing to do about it until it suddenly starts working again. For example I couldn't type "." into the price of the coin when I wanted to sell. Lol. Crazy app the people that made this are crazy!
I deposited 10,000 USDT of my own funds into a fully verified Bitget TradFi MT5 trading account. I traded XAUUSD (Gold) using my own capital. Following successful trading activity, my account balance increased significantly and at one stage reached approximately 38,000 USDT. Subsequently, Bitget alleged that certain XAUUSD transactions dated May 8, 2026 constituted “suspicious and/or high-risk trading activity” and imposed restrictions on my MT5 account. Bitget instructed me to close all open positions before the review process could continue. I fully complied with this instruction. After complying with Bitget’s instructions and while my account remained restricted, my account balance declined significantly and was reduced to approximately 15,484 USDT. Bitget then informed me that: • An initial rollback of 18,423.50 USDT would be applied. • This amount was later changed to 11,935.80 USDT. • My MT5 account would be permanently restricted. • Any remaining balance would only become withdrawable after I agreed to the rollback. Key Concerns Despite multiple requests, Bitget has not provided: • The specific trades allegedly violating its Terms of Use. • Detailed evidence supporting the allegations. • A transaction-by-transaction analysis. • A detailed explanation for changing the rollback amount from 18,423.50 USDT to 11,935.80 USDT. Most importantly, the proposed deduction affects not only disputed profits but also my original deposited capital. I expressly informed Bitget that I was willing to relinquish any claim to disputed profits and requested only the return of my original deposited capital of 10,000 USDT. This request was refused. Requested Regulatory Review I respectfully request that the Financial Services Commission review: 1. Whether sufficient evidence exists to justify the allegations. 2. Whether the rollback calculation was properly determined and transparently communicated. 3. Whether a regulated entity may withhold or deduct funds affecting a client’s original deposited capital under these circumstances. 4. Whether Bitget’s handling of this matter complies with principles of fairness, transparency, and client protection. Requested Outcome I respectfully seek assistance in recovering my original deposited capital of 10,000 USDT, together with any remaining funds lawfully belonging to me. Name: sara boukamar
Hey everyone, I am writing this post to alert the community and publicly demand answers from Bitget. My account has been completely locked, and my personal funds have been frozen for more than 10 consecutive days with absolutely zero explanation. Case Details: Support Ticket Number: #RFI20260530000126 User UID: 5335953617 Status: "Under Review" (Risk Control RFI) What happened: Out of nowhere, Bitget’s automatic system flagged my account and put my withdrawal functionality on a complete hold. I haven't violated any Terms of Service, and my transactions are completely legitimate. For the past 10 days, I have been trying to get any clear answer from their customer support. All I get is generic, automated copy-pasted responses telling me to "wait patiently" while their compliance team reviews the case. 10 days for a basic review is completely unacceptable for a tier-1 exchange and directly violates standard industry processing times. My next steps: I have already drafted a formal Legal Notice and sent it to Bitget's compliance department. If my account is not fully restored and my funds are not released within the next 24 hours, I am moving forward with: Official Regulatory Complaints: I will be filing formal complaints for unlawful financial withholding to European financial regulators where Bitget operates or holds VASP registrations, specifically the FCIS (Lithuania), OAM (Italy), and CNMV (Spain). Full Public Exposure: I will publish the entire log of chat transcripts, screenshots, and transaction hashes across all crypto subreddits and X (Twitter) to show how Bitget treats its users' funds. To the Bitget moderators/support on Reddit: Do not give me another automated reply here. Escalate ticket #RFI20260530000126 to a Senior Compliance Manager immediately and unlock my assets. Has anyone else dealt with such an incredibly long "Risk Control" hold on Bitget recently? How long did it take for them to actually do their job?
In my 10 years of experience in the cryptocurrency space, Bitget has been one of the worst, most unreliable, and most unfair platforms I have ever used. Their P2P system is full of scammers, and Bitget does absolutely nothing to protect buyers. You send your money, and the seller simply refuses to release the crypto while Bitget keeps asking you for endless videos and “proofs” instead of taking action. It feels like Bitget is indirectly supporting scammers rather than protecting honest users. This has been a completely disappointing and frustrating experience. I strongly advise everyone to stay away from this exchange, especially from their P2P section.
customer support is too poor. its hard now to contact the live agent. this is frustrating! okx is far away better to bitget when it comes to customer service.
Zent ri Coups, rescued me from financial ruin, recovering my lost funds.
Warning ⚠️⚠️ Don't use bitget because they freeze your assets and they don't let you withdraw your money . You can deposit, more , trading allow on freeze assets but you can't withdraw because it's freeze , And bitget verification system also very hard. Because they give you a note of 1500 to 3000 word and told you to write it on white paper and also hold cnic front in selfi but your face,note you write on white paper and your cnic are clearly visible to verify but how it is possible it is possible in one selfi frame . My assets still freeze from 2023 . So don't waste your money guys
“I highly recommend not using Bitget platform. It’s always lagging, extremely slow, and has memory issues. Settings don’t hold, indicators have to be reloaded constantly, and overall performance is terrible. Plus, the customer support is very poor. It’s not worth the hassle.”
I highly recommend NOT using this platform. I have spent the last 2 months trying to withdraw my funds, they are more than happy for you to deposit money but when you need to withdraw it's a different story. I couldn't tell you how many emails back and forward to resolve the issue and it felt like I was on ferries wheel going round and round. Save yourself the headache which I been dealing with and stay clear from Bitget.
I have a problem with bitget, i cant use my google authentifictor code, i forgot my code. I tried to withraw some money ,back in december, and i dont know how ,i applied the 3 factor verification. 3 days ago, i contacted them, i made all of the passes at the online form, and yet ,nothing, it was written they will contacting me in 24 hours .It is clear, they stole my money, i cant even log in into my account, dont pop up your bitget account, you ll loose your money. I had to accept the fact ,i ll never see my money, i am happy because its about a minimal sum , but anyway ,this is not right ,its my money .
Warning to all P2P sellers! My bank account (Public Bank) was frozen for fraud investigation after selling USDT to buyers Virushi and UdahMYR on 16 Jan 2025. Bitget support is ignoring my official bank evidence and refuses to provide trade receipts because the orders are "archived." Orders involved: 1263582619544412161 (RM 999.98) 1263581094583558145 (RM 3,999.961) How can we trust this platform if they don't help when bank accounts get blocked by dirty money?
So I wanted to sell USDT to Rubles. There was a verified seller with 99% completion and multiple positive reviews. I did the transaction, the seller said it was their rule that I should release the coins before they deposit the fiat. Now they are unresponsive. The transaction is 1391574723162464257. I have sent inquiry. Will update when Bitget will somehow refund my USDT from such scammers.
Scam allert!! Do not use BitGet you will end up loosing your money!!
They emtied my wallet, froze my money, they want me to pay 161 USDT to access my own money and earnings. Is his another big scam?
Very poor and disappointing ! Never use Bitget