Axi customer reviews

Smooth and fast registration process!!
I like Axi ,you guys are serious, helpful when it needed and you pay on time what is important.Also the new portal is nice and clear.
The customer service work hard to solve the problem that i had with my account. The account manager was very helpful to resolve the issue as quickly as possible. Thank you guys
Everything is fast and very easy.
They answer every question and solve all the problems I had
It is now clear that fairness and transparency no longer exist here.

They are fast in replying and their payment is fast customer service everything is top notch the reason I didn’t give 5 stars is because they sponsor fxverify cunning people who only pay Indonesia people and disqualify as much people so Indonesia will be Winning they should have done the competition for their country alone
Everything was fast and easy to use
GREAT PLATFORM

EXCELLENT SERVICE AND EXECUTION WITH 50% BONUS IS SUPER
Scammed my money. Took my deposit and ran.
I found one solution

I am a long-time trader at Axi, but their Axi Select program is terrible, it lacks transparency. Think carefully before joining, or you'll waste your time. It was banned on December 16, 2025 MT4: 4719372
Deposits are fast. Withdrawals are prompt and they inform their actions. I trade gold, which is very good with them. Over all good experience.
Very easy to use. Fast payouts and payments. There are no problems.
Very Good and easy to use
Good Broker
User friendly and easy to understand
Good trade and good service
Ease of deposit, top broker
It was Honest ang Great experience
I opened account 60002792 with Axi on 9 Sept 2025, deposited $3,500, and made one trade (Oracle). My balance grew to $25,278. Axi only allowed me to withdraw my original $3,500. My next withdrawal of $3,000 (Ticket 3441263) was never paid. What followed was a long list of hurdles for what should have been a simple withdrawal. Axi demanded far more documentation than is reasonable for accessing my own funds, including a video selfie, proof of address, bank statements, crypto deposit proof, blockchain confirmation, and even proof of funds from Interactive Brokers, which I supplied. After supplying all of this information Axi said the withdrawal was being processed. However, a few days later when the withdrawal still had not arrived, Axi then insisted they needed proof showing where the original $3,500 in my crypto wallet came from before they would release my money, despite already receiving proof of a $75 000 withdrawal from Interactive Brokers. Very shortly after, before I had a chance to respond, Axi then shut down my account and did not return my $21 788 cash balance, stating that I could not prove the original source of the funds. I then provided the further proof they wanted but then they said they will still keep my $21 788 anyway as they then said the real issue was not proof of funds but actually was my “abusive trading behavior” on my only trade on the site. When I asked what exactly was “abusive” about a single buy trade on a major blue-chip stock like Oracle, no explanation was given, and they said in their formal "Final response" email to me that under their terms and conditions they are not required to give any explanation and their decision to keep my money is final. The result was that Axi kept my entire cash balance of $21,788 instead of returning it to me. YOU HAVE BEEN WARNED.
Smooth pay out
Reiterate problems and delay to withdraw. Axi Response is not true. I still have issue with a withraw in a open case Reference: #1735679
You can deposit as little as 5$ so it's a good platform for every trader mostly for beginners who's doesn't want to risk their funds
Great service helping with the mess I was doing Thank you Marce
My Axi account with over €94,000 is blocked, and I’ve been unable to withdraw my money for more than a week. Support now says my account was “revoked from swap-free status” because I supposedly “broke the swap-free rules.” Yet I traded less than one day, so no swaps were ever applied — meaning there was no possible violation. When I asked to see the “document” they claim I signed, the agent told me it was a “personalized agreement sent only once” and that they “cannot send it again” because doing so would “make me eligible for swap-free again.” That’s absurd — if the document exists and is the reason my funds are frozen, I have the right to receive a copy. Axi is withholding my balance without evidence, transparency, or timeline. This is completely unacceptable conduct for a broker that calls itself regulated. UPDATE 2 re Axi answer: I have sent plenty of emails to service at axi.com so pls don’t give the same answers to everyone. UPDATE 3 re Axi's reply: Thank you for replying, but your statement completely avoids the real issue. My account was blocked for more than a week with over €94,000, and I was repeatedly told it was under “review” for a supposed swap-free rule violation. In reality, my trades lasted less than one day, so there was no swap advantage at all — the only thing that happened is that I made profits (THIS IS THE REAL PROBLEM GUYS). Now the withdrawal option suddenly works again, but only after endless emails, chats, and public exposure. That speaks for itself. If this was truly about “integrity” or “fairness,” Axi would have shown the alleged document I supposedly signed — instead of refusing to share it and inventing new explanations.
Whose contact with me so friendly
Can not transfer from crypto. I told it with the chat but nothing happens to fix it. AXI didn't solve any of my problems since 3 weeks ago. Sorry but I consider it as Bad support I hope I will be able to bring more cash to my account soon and start trading
The professional agent skills


