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Altreserve customer reviews

Updated: October 19, 2026
Altreserve
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Summary
The reviews of Altreserve are overwhelmingly negative and repeatedly accuse the broker of being a scam. Many users report that withdrawals were delayed, refused, or made conditional on paying additional fees, deposits, or taxes in advance. Several reviewers say their accounts and funds were frozen after profitable trades, with no clear explanation or meaningful updates, while representatives allegedly pressured them to invest more money. Customers describe persistent sales calls, harassment at all hours, multiple account managers passing responsibility between one another, unanswered emails and phone calls, and vague or dismissive responses from support. Some reviewers claim to have lost substantial amounts, including retirement savings, and say their funds were transferred to other supposedly fraudulent wallets or companies. A recurring complaint is that Altreserve allegedly denies having any record of customers who publish negative reviews, despite users claiming to possess account details, correspondence, and other evidence. Reviewers also accuse the company of using fake positive reviews and attempting to have critical reviews removed. A few people mention partial recovery through their banks or assistance from external advisers, while others say they pursued legal or cybercrime investigations without recovering their money. There are a small number of positive reviews praising the platform’s trading signals, customer service, intuitive interface, community, affiliate program, and profitable results. However, these favorable comments are greatly outnumbered by allegations of blocked withdrawals, aggressive upselling, poor communication, financial losses, and fraudulent behavior. Overall, the feedback strongly warns potential customers to avoid Altreserve.
Tony
16.09.2026 | 02:30

Altreserve is 100% a SCAM. Do not be fooled. thankfully my Bank was able to get back half of the money they scammed me on but I still lost a considerable amount. SCAM SCAM SCAM !!!

Marilyn Dunne
28.02.2026 | 05:17

Do not get involved with Altreserve. It is all a scam. As soon as your money is sent to Altreserve it is then syphoned off. My funds were traced by Cyber Crimes Australia. As soon as I sent funds it was sent to other countries. Bulgaria being one of them. You will never get your funds. Trading looks good but it is all a scam.

Shaun
23.01.2026 | 21:43

I Am USER ID 359450 Nearly 2 years and unfortunatley i have to accept i have lost all my hard earned money after exhausting all avenues and legal options to recover it, ALTRESERVE Have just lead me from one scam to another in the process of me believing in good faith they would return my funds All i can do is advise others to stay away, cost my family alot ALTRESERVE will Reply NO Record of my account as they have to everyone that has blown the whistle on there scam

Maria Jose G F
18.01.2026 | 17:48

I will say- Do not invest and if you already did, you need to use legal aid. Nathan Reclaim" withdrew my asset.

S. Redmond
24.11.2025 | 09:55

They kept asking tax something that I did many times. They ware refusing to close my account according to their terms and conditions and sending me my investments. Basically they are just SCAMMERS. I had to filled a criminal report I filed a complaint, refused to allow them take my money, and had my money back in a matter of days with proffesional involvement which i employed. Avoid this awful platform! I was assisted with several other victims in recovering their money, I had given up all hope of ever having my money back. was recommended and they recovered my full investments of just over $260k legally, I'm filling another criminal report in all the countries I'm entitled to do so. I will not stop till everyone knows the truth. Save yourself before it's too LATE!!

Zahraa Lundström
23.10.2025 | 08:31

It’s refreshing to find a tool that actually works as promised. The signals are accurate and easy to follow, which makes trading a lot smoother.

Aarav Cannon
18.10.2025 | 06:14

I feel less stressed when trading now. The alerts help me stick to a plan, and I’m no longer jumping in and out of trades emotionally.

Ingrid Solberg
15.10.2025 | 22:26

This trading platform feels intuitive. It didn’t take me long to get comfortable, and the signals quickly started improving my results.

Güven van Uffelen
17.09.2025 | 12:59

Brilliant people providing wonderful trades for good! You just need to open an account from their IB link, fund some money, and trade. Priceless! My first trade received, and my account is already up 21%. I’m grateful.

Darryl Lewis
15.09.2025 | 18:01

Altreserve group has helped me grow not only financially but also as a solo trader. Highly recommended.

Shaun
02.09.2025 | 10:33

TO VALIDATE I WAS A VICTIM I WILL MENTION THESE SCAMMERS NAMES JAKE DUPONT, DANIEL GOLDMAN, PAUL PIERCE AND WILLIAM RYAN IF YOU HAVE DEALT WITH ANY OF THEM YOU ARE AND HAVE BEING SCAMMED

Neil Hassett
28.08.2025 | 02:56

i have removed names as requested but you still did not answer my question.obviously you have something to hide

Jamshed Ali
20.08.2025 | 15:57

Reliable and accurate trades have been an amazing resource for me. Altreserve accuracy of their trades has boosted my trading confidence. I've had a solid win rate, and it's easy to follow along.

David Muller
01.08.2025 | 08:04

After making a request for w͏i͏t͏h͏d͏r͏a͏w͏a͏l͏, I͏ r͏e͏c͏e͏i͏v͏e͏d͏ l͏i͏t͏t͏l͏e͏ t͏o͏ n͏o͏ c͏o͏m͏m͏u͏n͏i͏c͏a͏t͏i͏o͏n͏ f͏o͏r͏ w͏e͏e͏k͏s͏. W͏h͏e͏n͏ I͏ f͏i͏n͏a͏l͏l͏y͏ g͏o͏t͏ a͏ r͏e͏s͏p͏o͏n͏s͏e͏, i͏t͏ f͏e͏l͏t͏ v͏a͏g͏u͏e͏ a͏n͏d͏ d͏i͏s͏m͏i͏s͏s͏i͏v͏e͏. T͏h͏e͏ s͏u͏p͏p͏o͏r͏t͏ w͏a͏s͏ s͏i͏g͏n͏i͏f͏i͏c͏a͏n͏t͏l͏y͏ d͏e͏l͏a͏y͏e͏d͏, a͏n͏d͏ b͏y͏ t͏h͏e͏ t͏i͏m͏e͏ t͏h͏e͏y͏ g͏o͏t͏ t͏h͏r͏o͏u͏g͏h͏ i͏ s͏t͏i͏l͏l͏ h͏a͏d͏n͏'͏t͏ s͏e͏e͏n͏ a͏n͏y͏ i͏m͏p͏r͏o͏v͏e͏m͏e͏n͏t͏, i͏t͏ w͏a͏s͏n͏'͏t͏ w͏h͏a͏t͏ I͏ e͏x͏p͏e͏c͏t͏e͏d͏. I͏ a͏s͏k͏e͏d͏ f͏o͏r͏ a͏ r͏e͏s͏o͏l͏u͏t͏i͏o͏n͏ b͏u͏t͏ w͏a͏s͏ m͏e͏t͏ w͏i͏t͏h͏ s͏l͏o͏w͏ r͏e͏p͏l͏i͏e͏s͏ a͏n͏d͏ n͏o͏ r͏e͏a͏l͏ e͏f͏f͏o͏r͏t͏ t͏o͏ m͏a͏k͏e͏ t͏h͏i͏n͏g͏s͏ r͏i͏g͏h͏t͏. D͏i͏s͏a͏p͏p͏o͏i͏n͏t͏e͏d͏ w͏i͏t͏h͏ h͏o͏w͏ u͏n͏p͏r͏o͏f͏e͏s͏s͏i͏o͏n͏a͏l͏ t͏h͏e͏ e͏n͏t͏i͏r͏e͏ p͏r͏o͏c͏e͏s͏s͏ w͏a͏s͏. I͏ a͏p͏p͏r͏o͏a͏c͏h͏e͏d͏ S͏k͏ y͏s͏t͏o͏n͏e͏'͏A͏d͏v͏i͏s͏ o͏r͏y͏; I͏ w͏a͏s͏ i͏m͏p͏r͏e͏s͏s͏e͏d͏ b͏y͏ h͏o͏w͏ t͏h͏i͏s͏ t͏e͏a͏m͏ w͏a͏s͏ a͏b͏l͏e͏ t͏o͏ q͏u͏i͏c͏k͏l͏y͏ a͏n͏d͏ e͏f͏f͏e͏c͏t͏i͏v͏e͏l͏y͏ r͏e͏m͏e͏d͏y͏ t͏h͏e͏ s͏i͏t͏u͏a͏t͏i͏o͏n͏. I͏'͏m͏ h͏a͏p͏p͏y͏ t͏o͏ c͏l͏o͏s͏e͏ t͏h͏e͏ b͏o͏o͏k͏ o͏n͏ t͏h͏i͏s͏ problem.

customer
23.07.2025 | 07:00

This is in reply to Altreserve request for more info. ask DANIEL GOLDMAN, as he rang ue less than 90minutes in Australia. Also why are all ALTRESERVE'S replies unsigned,so they carry no authority at all . They are LIES, so people WAKE UP top them as a giant FRAUD. Who else agrees. Linddsay

Cherie Lee
09.07.2025 | 07:38

I invested $47,000.00. I lost $209,307.62 to this company when I tried to withdraw my money. They deposited my money into a company called PrimeLock. PrimeLock wanted me to pay another $42,000.00 to get my money back from them. I complained to Altreserve so they asked for $10,811.00 as a deposit and promised in writing they would get my money back as well as the deposit. I stupidly paid up and never heard back from them for 5 months despite my efforts to contact them. Now they have got back in touch with me saying they are so sorry that there was a mistake, and I need to pay another $10,811.00 all over again. When I refused the manager DANIEL got angry with me and threatened that I would lose everything. He demanded I make a decision immediately. He said I was making excuses about not having the money and if I really wanted to get my money back there was always a way to find the extra $10,000.00. He even suggested that if one of my children were dying, I would find a way to get the money. I am 68 years old. I have no job and no Pension. AltReserve scammed my Retirement fund out of me. Yes, I am an idiot! AND ALTRESERVE IS A SCAM! And now they will reply and say I don't exist as a customer. Try account 359752.

Marilyn Dunne
24.06.2025 | 08:15

Altreserve have stolen my funds claiming I didn't trade with them. My last review was taken off as Altreserve didn't like it claiming my review wasn't valid. Well I have news for Altreserve it was valid. I started trading with Altreserve last August and my trades were very good. The trouble came when my funds were to be released. They asked me to join another wallet at the end of December before Christmas, which I did and they transferred my funds to them. The wallet was fictitious and my funds were locked and my wallet account frozen. I spoke to my account manager regarding this when he came back from holidays and he organised Altreserve to have the funds returned to my account in Altreserve in early February. My funds have been sitting on my account in Altreserve ever since. They told me it would be 6-8 weeks before they would be released and now 5 months later they are still held and Altreserve's response to my reviews is I have no account. I may be a Senior Citizen but I am not senile. I do know who I traded with and the company I log in to. It is Altreserve.net. I have asked for them to contact me. I have left messages with the phone number on their website and they still do not respond. Beware of Altreserve. They are a scam. When they don't like your reviews they tell you, you have no account with them and then they also have your review removed.

Tony Samuel
28.05.2025 | 12:29

SCAMMERS DO NOT GET SUCKED IN LIKE I DID!!!! I wish I could put minus 5 stars

Hahn
13.05.2025 | 03:08

They never return phone calls or emails and don't give you your money back when you request it. They are frauds! If your not, then return my phone calls that i have constantly left. Aimee Hahn

Mrs Sharyn Price
23.04.2025 | 10:03

Scam! scam! Scam! Do not go anywhere near these criminals. Their response is always that they don’t have a record of the acct. I have lots of evidence to show that I did have an acct although clearly it was fake. They also have fake reviews on CryptoTrademastermind. Any companies reviewed favourably on this site should be considered as scams

Maenof Fetchk
22.04.2025 | 22:56

They are doing an absolutely great job. I actually started earning money on the market. They don't offer loads of rubbish trades like others do. It's not about quantity but quality when trading. keep Providing insane analysis.

Chuhal Befush
17.04.2025 | 03:12

My experience with Altreserve has been great so far! I have access to high-quality trades and excellent customer service. You can try them first in their good platform and then processed with the trading. They also have an interesting affiliate program.

Adam Roberts
08.04.2025 | 14:51

These people are scammers. I have $8k in my account and they won't release it.

Jamie Summons
07.04.2025 | 10:31

This is absolutely a scam. Deposited a small amount of money to see. Recently asked for it back, suffice to say that did not happen

kathryn
05.04.2025 | 00:17

I agree with Shaun wholeheartedly. I have given them info requested but still in denial since my investment august 2024. Enjoy my investment, trust it doesn’t Come back and bite you. You are certainly not customer orientated.

Jason
17.03.2025 | 12:38

Stay well clear. They call at all hours of the night and harass you. They are rude and will not take no for an answer. Worse decision I ever made to open an account. Never ever again. Don’t say you were not warned. Incredibly unprofessional organisation.

Hannah Pearce
16.03.2025 | 10:49

My husband opened an account just to try the platform out of curiosity. He then became very unwell and wanted to close the account. We get calls weekly from different sales people harassing us, we completed all the forms required for withdrawal and keep getting brushed off that they will “get the finance team to look into it”. The callers are bully sales people, do not listen to our wishes, harass my husband who had brain surgery. Even a customer experience manager was in touch to hear about our concerns and still tried to sell to us as we explained clearly the reason for leaving. Worst experience ever, do not recommend. Have the emails to prove it too.

Karen D
05.03.2025 | 13:10

Unfortunate zero stars is not an option! My prediction will be that they will say "we don't have an account under your name" I guarantee, they do. If Trust pilot allowed uploads of emails, WhatsApp messages, I have 7 months of proof this company will take your money, relentlessly call you to invest more and play dumb when you request a withdrawal. They will pass you on to the next person and the next. Scammers!

Dean Vegas
13.02.2025 | 05:44

Apart from trying to take my funds out for the 6 months. In that time I had about 5 different account managers contact me. No one was able to help except for Scarlett a few weeks ago. then one night I traded on my own. I took my $800 and turned it into $8000. Now they have frozen my account and my funds and they will not give me any updates or valid reasons as to why. They also asked me to invest another $25000 for new trades while my funds and account is still frozen. Ps you do have me in your system. Please check your system, I have supplied My account no which is 358263 I also have email correspondence with Robbie, Scarlett and Theo. I STILL HAVEN'T HEARD BACK FROM ANYONE IN YOUR COMPANY. WHY DON'T YOU FOLLOW UP????

J. Brinker
31.01.2025 | 17:29

Altreserve are very very unprofessional and my experience with them got worse, when I requested to withdraw my money. They blatantly refused and after pushing for it several times, they gave me a condition that required paying fees in advance. Which I thought was very ridiculous. Eleven and Stone pulled out all the stops just to make sure my money was pulled out completely. Altreserve was a bad decision I made. No one should make that mistake too

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