Altreserve customer reviews
Updated: October 19, 2026

Reviews
Summary
The reviews of Altreserve are overwhelmingly negative and repeatedly accuse the broker of being a scam. Many users report that withdrawals were delayed, refused, or made conditional on paying additional fees, deposits, or taxes in advance. Several reviewers say their accounts and funds were frozen after profitable trades, with no clear explanation or meaningful updates, while representatives allegedly pressured them to invest more money. Customers describe persistent sales calls, harassment at all hours, multiple account managers passing responsibility between one another, unanswered emails and phone calls, and vague or dismissive responses from support.
Some reviewers claim to have lost substantial amounts, including retirement savings, and say their funds were transferred to other supposedly fraudulent wallets or companies. A recurring complaint is that Altreserve allegedly denies having any record of customers who publish negative reviews, despite users claiming to possess account details, correspondence, and other evidence. Reviewers also accuse the company of using fake positive reviews and attempting to have critical reviews removed. A few people mention partial recovery through their banks or assistance from external advisers, while others say they pursued legal or cybercrime investigations without recovering their money.
There are a small number of positive reviews praising the platform’s trading signals, customer service, intuitive interface, community, affiliate program, and profitable results. However, these favorable comments are greatly outnumbered by allegations of blocked withdrawals, aggressive upselling, poor communication, financial losses, and fraudulent behavior. Overall, the feedback strongly warns potential customers to avoid Altreserve.
Sam Mulder
09.12.2024 | 21:30
I have been with Altreserve for a while, and so far had 2 losers and 14 winners. I did extensive research on They are highly recommended.
Jack Thompson
07.12.2024 | 01:25
Altreserve is a lonely game in the market, and having that sense of community can be invaluable for a trader's long-term success.


