Alpari.com customer reviews

Reviews

It's an update on the recent report I've had from Alpari(Parlance Trading LTD)now that they have updated me with my concern it comes with a different excuse on the same issue.They firmly replied that the funds will not be returned.I suggest that don't ever try this broker even if they offer a once in a lifetime promotions and bonuses you will regret it.This company runs by Russians.

Before using the 50% deposit bonus, I clearly asked Alpari customer support whether the bonus could support my trades until the account reached the 20% stop-out level. Their support told me that the position would remain open until the stop-out level was reached. Based on their explanation, I traded. My position was then automatically closed, causing me a $139 loss. Afterward, support told me that the bonus cannot be used for positions/margin, which contradicts what I was told before trading. I have emailed them about this issue but have not received a proper response. I am asking Alpari to review the support conversation and refund my $139 loss, since I made the trade based on the information provided by their customer service. muhammedjazimnn @ gmail . com

WORST ! server problem at important moments , bad support , worst experience I had by now

Stay away from this Russian scam broker as much as you can. I wasted the best years of my trading with this scam broker.
Easy funding and withdrawal...

Very disappointing experience with Alpari. On June 1, I deposited $500 and received the advertised “Alpari 500 Bonus.” However, immediately after the deposit, trading restrictions were placed on my account without any clear explanation. I had not even started trading yet, but I was still blocked from opening trades. Support initially told me the issue would be resolved within 24 hours, but more than 3 days have passed and the restriction is still active. Different support agents gave different explanations and kept transferring me between departments. I was also told to open another account and make an internal transfer. After I transferred the funds, the bonus was removed. This raises a serious question: why advertise a trading bonus if clients cannot actually use it? I completed full verification, including identity documents, bank card verification, and proof of address, yet my funds remained unusable for days. Very frustrating experience. Please be careful before depositing funds here.

I will put 1 star until you stop putting your stupid IA who is not able to help anyone, i have to repeat 5 times i wanted to crete a mt5 account for trading and not a mt4 account and your good for nothing IA support ask me again and again and again and show me the same tutorial horrible Don't replace your good support with a useless IA

I cannot withdraw my money for 3 weeks. The withdrawal button disappeared from my account. Support gives the same answers every day and does not solve the issue. ID17238583

Alpari is great, safe and fast. But in its best account provision i mean Pro Ecn , its commission is more that most other brokers which can be called alpari competitives. I request them to reduce the commission on xauusd symbol mostly. I work with alpari since 2019. It's nice and its supportives are great and on time too. Thanks.

ALPARI was providing good service but at present it's not providing good service.They don't have other mode of withdrawal option except crypto currency. Raised complaints repeatedly to fix withdrawal through UPI and local bank transfer , But there not fixing the problem or issue.

Don't use .Worst experience my fund is still stucked with them . They be blocked all withdrawal options. Saying their withdrawal options under maintanence.it has been 4 days still not resolved.

My experience was good with alpari Depposit and Withdrawal through crypto is very smooth it's takes only few minutes 💯♥️
Well trusted broker in the industry
1. Stop loss or take profit does not close at the specified amount and causes a loss. 2. The spread has a lot of volatility, while my account is a fixed spread account. 3. It does not support pending orders during news, and sometimes the news is not even that important, but my order is rejected. 4. Sometimes when opening a position, the message "Your funds are not enough" is displayed and this continues for up to 10 minutes. 5. When opening a position, action is taken somewhere above or below your requested price. 6. Sometimes I think the chart in front of me is fake, I hope it's not.
Cheat me one guy with your app promote
My balance is $100 but when I try to trade it says I don't have enough balance.
Overall, I am satisfied with Alpari’s services. I would like to suggest two improvements: It would be great if spreads on major and minor currency pairs could be slightly reduced. Also, extending the swap-free period for regular (non-VIP) clients beyond the current 3 days would significantly improve the trading experience. Thank you for your consideration

i did not like your trading platform and will not recommend to anyone in future
Withdrawal 1 week complete but not received my Bank account
Support is terrible and no withdraw with topchange anymore and withdraw with crypto never works so u cant withdraw never
Good platform
Dear Alpari Support Team, As requested, I am now providing the full on-chain details of the deposits made to the wallet address that was given to us by your appointed IB / partner. Below are the three Tron (TRC20) USDT transactions, including sender address, receiver address, and TX hashes: Sender Wallet Address (My Wallet): TMmwNcoz5XKaJ4Pc9sTeTZVR6uA9EUexbj TPJ6SzpipuYa6JSHVQ4D6vs45abdJsTKJC Receiver Wallet Address (Provided by Your IB / Platform): TD1FfjjU5nBU4MBkCG669v3EbvJNfAAHyG This was the deposit address shown to us inside the platform connected to Alpari through your IB. Transaction Hashes: 1. TX Hash: f752a992277b30fabe9f54bdb1ad104f9e365a26331f25c0a07cc8871b22f384 2. TX Hash: 10b61806da157f7c3d699db1b43409f0808c0644673ef485eaa87f9abd844139 3. TX Hash: 4a86e7ed5fcb90bb482d79b6e21f454e1852002b06fc2c45dd0394de81d07626 All three transactions are valid and confirmed on-chain. I am requesting that Alpari verify: Whether the receiving address is connected to your IB or any Alpari-operated or partner wallet. Whether these transactions were received by any wallet linked to Alpari’s systems. Why these deposits were not credited to our trading account. I have now provided complete, verifiable information, including both wallet addresses and all TX IDs. Please proceed with the investigation as required. I request a clear confirmation and resolution. Kind regards, Morteza
It's very good
Not received deposit bonus of 500$.
Change your platform from Meta trader to a platform same trading wive
It so safe and so simple to trade So handy Thanks
I haven't found the money that I ok funded , I funded 5$ but it's reflecting me 2.5$ Also my trading is not enabled
4 $ commission for 0.06 lot position per day???? Where did you get the formula?
I had a very good experience with the Alpari collection. Full of confidence and honesty. Thank you for the unique Alpari collection
Your app doesn't work fast and isn't user-friendly


