XM (xm.com) customer reviews

Updated: March 21, 2026
XM (xm.com)
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Summary
Reviews about XM are highly mixed. A few users report positive experiences, mentioning improvements in the platform, such as a more user-friendly app, faster profit withdrawals, and smooth transactions. However, the majority of reviews describe serious issues, primarily involving delayed or denied withdrawals, unreturned deposits, erased profits, and poor customer support. Many claim that XM repeatedly requests documents but fails to resolve cases, often citing “investigations” as an excuse. Numerous users label the broker a scam, accusing it of manipulating trading conditions, freezing accounts after profitable trades, and blocking or canceling withdrawals citing vague “terms and conditions” violations. Several reviews also report problems with crypto deposits, where funds sent in Bitcoin or Tron were not credited or returned, despite blockchain proof. Overall, while a small number of clients report satisfaction, most describe XM as unreliable and untrustworthy, warning others to avoid depositing money with the broker.
Abdul Razzaque
22.10.2025 | 17:43

XM has a great network to steal your money, they will contact you in the name of managers etc in order to impress you and there is their catch. XM have a rule withdraw the exact amount you deposited, bro what about profit ? That's to comply with money laundering rules they will tell you and will never pay a single penny of profit. Be careful with this biggest scam. Upon further investigation I have found that XM has a team of people who run so called free trading academies. People who learn trading from them are forced to create account under their IB and then tell to trade flowing the signals provided by academy. The signals contain setups which are fixed to when price has to go in the opposite direction and all the people result in to loss, XM reportedly pay those culprits in exchange to this type of fraud and scam. Please investigate through before investing with XM, do your proper research please.

Gurue
22.10.2025 | 11:06

XM erased my profit 26.97$ and not paying back my deposit 100$ (was paid in Tron(TRX) Cryptocurrency to XM 12/09/2025, hash: 8fe2bd5b8ef4af3adcbe3f5150663ff9961226c3c757d8934ea6d75d5abdde2b in Tron Network) My account 85762395 My name PIA ANTONELLA JIMENEZ ESCOBAR XM must pay back my 100$ (in Tron equivalent) to my address TJtbfbzXhiJk45KqESVmSWC8u75tj19noV

Benzerga Abou-Bakr
21.10.2025 | 23:53

I requested a withdrawal 15 days ago, and according to their policy, it should have been processed within 24 working hours. After a long delay, the account manager finally called me and asked for some documents. I sent everything she requested, and she confirmed that everything was fine. It’s now been 15 days, and I still haven’t received my funds or any response from the team. This is completely unacceptable and feels like a scam. Be very careful before trusting this broker.

Pheh Pei Zhe
21.10.2025 | 19:59

If you profit much with the no deposit bonus, they gonna think of many way to stop you from withdrawing, pretty sure if i cant withdraw with this there gonna be alot of other problem with live real money account. Well all the 1 star review tell you everything.

damulira Henry
21.10.2025 | 12:27

Very terrible. Since May, xm never allowed my withdrawal. They always find excuse to avoid paying me. It's a scam broker.

Laziz Olimjonov
20.10.2025 | 17:42

I haven't been trading with XM for about 9 months. Still, they'vs made some great upgrades this year: - user-friendly app; - faster withdrawal of profits; - easy to deposit and withdraw.

ghost boy
20.10.2025 | 09:27

I withdraw my money in 10 Oct 506$ almost 10 day I not get my money when I massage in support they said your case is under investigation….

Neeraj Jangid
18.10.2025 | 15:44

I deposited 500$ in xm on 24/09/2025 through UPI and I sent them the bank statement 7 to 8 times but there is no response from them, rather I sent the copy of the bob complaint as well. xm is 101% scam. They are saying that no money has come to them but it is clearly visible in my statement 7-8 times that the money has been sent. I tried my bank as well, the money has gone to them and their live chat is also useless. One thing, there is no limit on their deposit time. No one should deposit their money in xm.

Michael Joe
18.10.2025 | 03:47

Smooth withdrawal and a few minutes you recieved

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