VCG Markets customer reviews

Updated: November 17, 2025
VCG Markets
144
Summary
Reviews of the broker present a mixed picture. Many clients praise the company for its excellent and friendly customer service, fast deposits and withdrawals, convenient platform, and helpful support staff who resolve issues quickly. Several users highlight the accessibility of the platform, useful trading signals, and ease of communication. Some traders note good spreads, especially on major instruments like XAU/USD, and appreciate ongoing updates and development efforts. However, other reviews describe serious issues, including poor or unresponsive customer support, technical problems with the platform such as nonfunctional charts, limited account options, and high slippage. A few users express concerns about the company’s lack of regulation, difficulty contacting account managers, and restrictions on withdrawals for new accounts. Overall, while many clients report positive experiences and satisfaction, others warn of reliability and transparency issues.
ibrahim BN
22.10.2025 | 19:03

It could be really easy to deposit directly by the FIB app other than that I have a no issue with this broker.

Kevin Otieno
13.10.2025 | 23:56

The customer service is a top-notch. Very friendly and supportive, delivering the necessary assistance as requested by clients. According to my experience, one of the customer support team named Daniel, is a real professional. He quickly attends to client's needs. I'm truly a happy client and VCG Markets is the place to be. Kudos!

Samir Cordy
10.10.2025 | 19:52

Good company, Appreciate customer support so much for helping me with deposit by E-wallet , the deposit was delayed for some days, they investigated the issue, and they solved it in two business days Thanks

Paymaa Peshraw
10.10.2025 | 14:37

Fast response and very friendly

Areen Sabir
24.09.2025 | 13:35

Very helpful live chat.

Fares Samaha
15.09.2025 | 20:24

Best of best

Rajendra Khedkar
11.09.2025 | 19:21

Good and helpful service of VCG

Jafar Sadiq
25.08.2025 | 17:35

Excellent broker. The overall experience with broker was very good . Very fast deposit and withdrawal. Specifically the customer support was very cooperative and solved all the issues very quickly.

Hakari
16.08.2025 | 06:43

how do i contact my account manager i lost contact. can you please provide me one in Erbil-- thanks

Nerissa Escala
20.07.2025 | 07:17

Im a mother of 2 and a working mom and it happens that my salary is not enough to help my family so I have decided to find an opportunity to earn extra on the side to pay my bills and debts and so far I have decided to try trading I have just started my journey and it happens that I do it with your platform, I have started on May 5 and I’m trying to learn the stats of each of my trades and it surprises me, I’m actually excited to have a taste of the earnings that I made but unfortunately it says that I can only do withdraw transaction if my account has reached 6months old in your platform so I have to wait..

ahmedshehta
08.07.2025 | 19:29

A dishonest company and it was a bad experience.

Akmal Ashraf
23.05.2025 | 10:48

I try app but almost signals go to loss

Qsix
11.04.2025 | 15:57

Great spreads and convenient deposit process but outrageous slippage.

Gëzim Mustafa
05.04.2025 | 16:19

My friends and I have been trading with VCG for years. As we all know, the Financial Markets industry is very challenging; sometimes, we get emotional and try to blame someone, and in most cases, we traders blame the broker. I personally have great experience with VCG. I had losses and profits, but that's part of the game, and their team is always ready to support. Their deposits and withdrawals are so fast, very competitive spreads, especially in XAU/USD, and I believe they are one of the greatest brokers I have traded with so far.

Houssien Mazloum
03.03.2025 | 14:52

خدمي كتير جيد جدآ

Gena Mie Tabangcura
18.02.2025 | 09:57

resolve my deposit problem. very accommodating.. thank you very much.

Nadeali Shah
14.02.2025 | 15:13

Been using the app for the signals. Theyve just released crypto ones which I find more interesting than usual stocks indices etc. app is very fast and deposits are easy. many regular updates, shows the management is keen to develop and learn. very happy

Ahmad almosawi
13.02.2025 | 01:57

Vcgmarkets notes. Extremely bad experience with this company due to lacking industry standards and bad customer service. Their mission is to entice you to join in order to grow their reputation which is fine and in the end we all want a good broker but... Their platform is extremely limited and the simplest things like changing demo account leverage and balance is NOT possible. Amongst other technical issues like charts that don't load. You can complain but no one will listen. Their site also lacks platforms and account types which is extremely unusual. Customer care is the worst in the business. I signed up manually without wanting to have an account manager benefiting from my profits and all of a sudden my account was taken over. How and why I don't understand. The main and serious issue is they are NOT regulated. Regulation is important for the protection of the consumer.

Nomalanga Ncube
22.11.2024 | 14:51

As a new bee am really happy with the platform, their daily email updates give forecasts that I find very useful ,for people like me who are still learning how to trade. Their customer services people are just a phone call away, they are very responsive and very patient enough to answer every question. the platform is very convenient for a Zim person like me to deposit into the account without any hustles... I will advise on the withdrawals once I do it .

Patty
20.11.2024 | 23:31

I Am VERY Pleased With This Company! Excellent Customer Service! They Are Very Fast and Friendly They Will Help You With Anything... I Wish I Could Give It More Than 5 Stars!! They Hire The Best People! Trevor & Ritika Are The BEST Part Of This Company!!! It Would Be Nice If All Companies Had Such Good Customer Service! I'm SO Thankful For This Business!!!! Keep UP The Great Work!! 😊🙏

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