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VCG Markets customer reviews

Updated: August 22, 2026
VCG Markets
Views1194
Summary
Customers report a mix of strong positives and serious concerns about VCG Markets. Many praise the platform’s easy registration, fast and simple deposits, a responsive and friendly customer support team (several agents named positively), a dedicated mobile app, accurate order execution, competitive spreads (notably XAU/USD), no extra fees for deposits/withdrawals, useful daily emails for beginners, and ongoing app updates including new crypto signals. Long-term users describe generally good experiences and recommend the broker. However, multiple reviewers raise issues: withdrawal processes sometimes require multi-level intervention or cause delays, a $100 minimum deposit/withdrawal is considered high by some, and there are reports of significant slippage and losing signals. Several users report technical problems—charts not loading, limited platform features (e.g., inability to change demo leverage/balance), and at least one claimed incident of an account being rapidly wiped following a margin event with admitted technical issues by the broker. Concerns about regulation and account management practices appear repeatedly, with at least one reviewer stating the company is unregulated and another alleging unauthorized account takeover. Overall sentiment is mixed: good customer service and usability for many clients, but notable operational, technical and regulatory risks that potential users should be aware of.
Emmanuel Akayade
06.07.2026 | 15:14

Gentle assist and can be trusted

Stephen
15.06.2026 | 23:47

Very easy to set up and fund an account, and customer support was fast and helpful.

Hosea Kemboi
15.05.2026 | 07:35

Good customer service from mia

Alexander Hamoui
09.04.2026 | 21:52

Helpful and supportive. Thanks Hassan and Mohamed Nour!

Kosgei Kiplangat
25.03.2026 | 11:55

The staff at VCG are supportive. Special mention to Monica (Kenya) who always ensures my requests are attended to completion. A concern on withdrawals nowadays which requires interventions on different levels. Kindly sort this out to avoid future unnecessary inconveniences.

Mike Gwijo
14.03.2026 | 01:43

The team is good and very quick

C F
03.03.2026 | 04:28

FRAUDULENT / SELECTIVITY/ BUGS / **Empresa Denunciada:** VCG Markets | vcgmarkets.com | St. Vincent (sem CVM) **Resumo Fraude:** Depositei USD 755 → Posições Gold 36oz → **Wipe total 11:28h 02/03** USD 2.000 viraram USD 11 (-99,5%) **sem aviso margem** **Provas:** - Prints posições ativa → liquidadas instantaneamente - "Margin Required 4oz" durante call total - Resposta VCG admitindo problemas técnicos

Amir Smeha
16.02.2026 | 15:25

عنجد احلا و اروع من هيك معاملة مش مارق عليه ،بالتوفيق ان شاء الله 🙏🙏

Hassan Karim
11.02.2026 | 10:22

it was a good experience

Mohamed Hassan
10.02.2026 | 13:34

The platform is very friendly and Registeration process is quite easy and the support team swiftly responds to your queries and help you to sort out the issues and I can really give them 5 stars

Kosgei Kiplangat
14.01.2026 | 12:31

Sugus was very helpful on the call, clearly explaining the recent challenges faced doing withdrawals. He went ahead to provide me with possible options that can help me access funds by end of day. He’s a fantastic human being.

Salim Mahmood
10.01.2026 | 21:09

سبب اختياري للشركة: اخترت VCG Markets بناءً على توصية من صديق موثوق. مدة التعامل: أكثر من سنتين. الإيجابيات: تنفيذ ممتاز ودقيق للأوامر فروقات سعرية جيدة خدمة العملاء من الأفضل من حيث السرعة والتعامل توفر تطبيق مخصص للهاتف إيداع وسحب بدون عمولات إضافية خلال فترة تعاملي لم ألاحظ أي تلاعب بالأسعار السلبيات: الحد الأدنى للإيداع والسحب هو 100$، وأعتبره مرتفع نسبياً مقارنة ببعض المنافسين هل أنصح بالتعامل معهم؟ ✅ نعم، أنصح وبشدة زملائي المتداولين بالتعامل مع VCG Markets، وبناءً على تجربتي الشخصية أعتبره بروكر جدير بالثقة. Reason for choosing the broker: I chose VCG Markets based on a recommendation from a trusted friend. Duration of use: More than two years. Pros: Excellent and accurate order execution Good spreads Customer support is among the best in terms of responsiveness and professionalism Mobile trading application available Deposits and withdrawals without additional fees Throughout my experience, I did not notice any price manipulation Cons: The minimum deposit and withdrawal amount is $100, which I consider relatively high compared to some competitors Do I recommend them? ✅ Yes, I strongly recommend VCG Markets to fellow traders. Based on my personal experience, it is a reliable and trustworthy broker

Teonilo Caldoza
05.01.2026 | 09:34

Excellent and satisfactory assistance... Appreciate it. So easy to communicate with. Thank you again.

Juninho RACING
02.01.2026 | 17:32

Very good and easy to use, excellent for operating systems, good for responding.

Tatchapan Mongkolwerapant Jedi
17.11.2025 | 12:28

I'm Thai, I didn't expect that they have Thai customer service to support me and he was very helpful

Ivan
12.11.2025 | 14:34

Beautiful from VCG market ❤️

Marissa Kamel
10.11.2025 | 10:39

Excellent application and quick support—highly recommend!

ibrahim BN
22.10.2025 | 19:03

It could be really easy to deposit directly by the FIB app other than that I have a no issue with this broker.

Kevin Otieno
13.10.2025 | 23:56

The customer service is a top-notch. Very friendly and supportive, delivering the necessary assistance as requested by clients. According to my experience, one of the customer support team named Daniel, is a real professional. He quickly attends to client's needs. I'm truly a happy client and VCG Markets is the place to be. Kudos!

Samir Cordy
10.10.2025 | 19:52

Good company, Appreciate customer support so much for helping me with deposit by E-wallet , the deposit was delayed for some days, they investigated the issue, and they solved it in two business days Thanks

Paymaa Peshraw
10.10.2025 | 14:37

Fast response and very friendly

Areen Sabir
24.09.2025 | 13:35

Very helpful live chat.

Fares Samaha
15.09.2025 | 20:24

Best of best

Rajendra Khedkar
11.09.2025 | 19:21

Good and helpful service of VCG

Jafar Sadiq
25.08.2025 | 17:35

Excellent broker. The overall experience with broker was very good . Very fast deposit and withdrawal. Specifically the customer support was very cooperative and solved all the issues very quickly.

Hakari
16.08.2025 | 06:43

how do i contact my account manager i lost contact. can you please provide me one in Erbil-- thanks

Nerissa Escala
20.07.2025 | 07:17

Im a mother of 2 and a working mom and it happens that my salary is not enough to help my family so I have decided to find an opportunity to earn extra on the side to pay my bills and debts and so far I have decided to try trading I have just started my journey and it happens that I do it with your platform, I have started on May 5 and I’m trying to learn the stats of each of my trades and it surprises me, I’m actually excited to have a taste of the earnings that I made but unfortunately it says that I can only do withdraw transaction if my account has reached 6months old in your platform so I have to wait..

ahmedshehta
08.07.2025 | 19:29

A dishonest company and it was a bad experience.

Akmal Ashraf
23.05.2025 | 10:48

I try app but almost signals go to loss

Qsix
11.04.2025 | 15:57

Great spreads and convenient deposit process but outrageous slippage.

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