Universy invest customer reviews

Updated: May 24, 2026
Universy invest
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Summary
Reviews are mixed. Positive comments highlight an easy signup and purchase process for some users, a user-friendly platform with many features and a wide variety of markets and instruments, no commissions in some cases, generally responsive customer service that resolved issues quickly for others, and praise for the platform’s potential and support improvements compared to competitors. Negative points repeat often: verification can be tedious and slow, the user interface feels clumsy or confusing to some, educational resources are described as inadequate, account entry costs are considered high by a few (one reviewer mentions a $1,000 basic account), and trading fees can accumulate. Several users request more commodities, PayPal and phone support. Most serious complaints concern withdrawals and support breakdowns: multiple reviewers report being unable to withdraw funds, unresponsive chat/email/support or disappearing account managers, and at least one reviewer alleges being pressured via WhatsApp and losing large sums (reports mention £30,000 and €150,000 in individual accounts). Some claim the site is a scam and advise avoiding it, while others counter that they received refunds after problems. Overall sentiment is polarized: many users see the broker as a promising or solid option with good market access and decent support when it works, but recurring operational issues around verification and withdrawals and several severe fraud allegations create significant trust concerns.
Bubby chulo
11.11.2024 | 12:40

Warning! Isotrader is a scam. There were subtracted 150000 euros after continuous threats, works of persuasion through whatsapp. They pretend to be bitcoin investors from London, Manchester and other parts of the world. And they keep demanding money to pay taxes to unlock money that will never come. If they contact you or been scammed by them, report them t0 e - v -i -d - e - n - t - l - t - d

𝖳𝖱𝖠𝖣𝖤 𝖱𝖤𝖳𝖱𝖨𝖤𝖵𝖠𝖫. 𝖮𝖱 𝖦
24.01.2024 | 09:03

Fraudsters!!! Contact the website/team written in my profile name for refund! I realize my £30,000 was missing from my account but I successfully got a refund

Andy
01.08.2023 | 11:36

Scam website- avoid. No “customer” support, just take your money and leave.

JOHN BELL
12.07.2023 | 08:16

DO NOT DO THIS I done this and it was going amazing made 500 in 2 weeks but as soon as you want to withdrawal you get ignored then they laugh at you and say you can’t have your money I’m going to go as far as these good comments are fake Biggest scammers

winnaar
16.06.2023 | 16:31

Well, I start with a account and they promised much things but nothing is true, after 3 months i still not take 1dollar because it is not possible to make withdrawl. I am on age and have a sick wive for this i tried to make money extra to can go for holliday with she. But nobody to reach to explain the situation. can somebody help me to take my money back

Francis M
12.06.2023 | 17:54

I am having a bad experience where dealing is no longer happening and I can not withdraw my money. The chat option is no longer working, support emails goes unanswered, no phone number to call and the financial advisor is no longer responding. Quite frustrating 😒

Kristie Mary
08.06.2023 | 15:32

I am overall satisfied with the whole thing but account prices are a bit too high.....For a basic account, it starts from $1000 but it offers much compared to types accounts of other brands. If you want to make most out of the website you will first need to have enough money to get started.

Kian Johnson
06.06.2023 | 23:11

It's really easy to use the site and there are tons of features that will help you trade stocks or forex more effectively than ever before. Only thing I've noticed so far is missing from this platform. PayPal payment options! It would be nice if they had it too for people who want those types of things when dealing their finances online.

Karen Smith
18.05.2023 | 11:46

Found the verification process a tad tedious, but once I was through, the platform provided a smooth trading experience. So to conclude, universy Invest is a solid broker, but not perfect!!

Robert Gustamo
14.05.2023 | 10:39

the educational resources could be more comprehensive, but the customer service is amazin! Overall, a solid experience. Just please add some more educational resources to make this broker a true 5 star company

Barret A
09.05.2023 | 06:35

I had a small hiccup with a withdrawal, but the customer support team was prompt and resolved it swiftly. Impressed with their responsiveness. That said, withdrawals are a very delicate matter. I think all should be woprking smoothly regarding this topic. I can forgive more easily for other issues.

Johny Brestow
04.05.2023 | 12:13

Although this broker's educational resources are decent, they could definitely use some improvement. Furthermore, the verification process was kind of a hassle and took longer than expected. Despite these issues, I'm still moderately satisfied with my experience

Sarah
17.04.2023 | 09:14

the variety of markets and instruments available with this broker is freakin' awesome, but the tradin' fees can rack up quickly. Nonetheless, it's still a top-notch option for diversifying your portfolio.

Daniel Gilmore
03.04.2023 | 19:29

this is a very good trading platform with no commissions, as always it's up to you whom you trust and use. but it is a leader imo. Also a much better support team and system in place than most platforms I've used.

Adrian Timmothy
19.03.2023 | 19:21

I have tried today for the first time. However, it is still early days. But no complaints so far the signup and the purchase of the coins have been easy...

George Harrison
02.03.2023 | 11:13

It's good so far. I'd like to see a few more commodities. That would be good. I see a bright future for that. I'd also like to see phone supported. The user interface is a bit clumsy, seems like there are alot of good ideas here that just need some tweaking and streamlining. Overall it's a bit confusing, but I'm sure all this will get worked out

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