Trader House customer reviews

Updated: May 13, 2026
Trader House
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Summary
Multiple reviewers report Trader House as a scam that steals or indefinitely withholds client funds and prevents withdrawals. Common tactics described include aggressive pressure to deposit larger sums after a small initial payment, repeated demands for “commission,” “taxes” or other hidden fees, account freezes or forced reinvestments if extra payments aren’t made, and requests for detailed personal/financial information. Several users say accounts were deleted or closed by the firm and customer support is unresponsive or gives false timelines for refunds; named staff and managers (e.g., Alex Lewis, Jack Barnes, Anna Solova, Adam West) are cited as contact points who then disappear. Reviewers also describe opaque or misleading onboarding: a supposedly low sign-up amount but hidden minimum investments (reported $10k), a €250 sign-up fee, and confusing or inconsistent company addresses and registration details (St. Vincent & the Grenadines vs. a London address, arbitration in Hungary). Multiple reports warn of secretive third-party bitcoin transfer processes, two-step transfers that cannot be reversed, and follow-up “refund” calls from other companies (often claiming to be Blockchain) that appear to be additional scams trying to harvest data or get more money. Several reviewers note regulatory red flags—lack of FCA registration and an FCA warning—and advise avoiding the platform. Losses cited range from hundreds to tens of thousands of dollars or euros; a few people report partial recovery after legal action, but most warn that getting money back is extremely difficult. Overall consensus: do not trust Trader House; avoid investing and be cautious of any refund calls or third-party approaches claiming to help.
Kate Sandra
27.04.2023 | 09:32

This trading platform is very dangerous and regulators should look into it pls. Ever since I started using them I lost so much till I entered debt. communicating with them is near IMPOSSIBLE. In order to get all my money out I opened a case against them with Micahmelynkⓐ..cla ims point…te.ch …, I tendered all available evidence and waited for less than a week.

Gracey
04.01.2023 | 22:43

SCAM REFUND CALLS AFTER BEING SCAMMED! THEY USE OTHER COMPANY NAMES LIKE BLOCKCHAIN.COM I was scammed by Trader House mid 2022, now I am getting calls from a wide variety of phone numbers from different countries saying Trader House is shut down and they want to refund the losses, they say they are from a company named Blockchain. If I check on Blockchain.com this company never calls customers. So if you get these calls, its another Trader House scam, as they want to use your data to create international accounts, they can only do that if the account shows it has a crypto wallet connected to you, so the scammers try to establish a transfer, you thinking they will transfer the refund (probably a small ammount, not the whole loss), so they can trade in your name. DONT FALL FOR THIS!! They keep finding ways to squeeze even more money out of you then they already did. They are very agressive on the phone when you resist. And they keep calling minimum twice a day from different phone numbers: +44 20 8187 1285 +31 36 434 74 97 +44 20 4548 5643 +44 161 527 5167 +44 20 4548 5644 …and many more…

Diane B.
07.11.2022 | 17:11

CROOKS TRIED TO RIP ME OFF 50K BUT YOU LOT PICKED THE WRONG ONE TO MESS WITH. SHOWED THEM HELL FILED A REPORT WITH (CAPTAE, 0r G) GOT BACK MY 50K KEEP OFF THEY ARE EVIL AND ONLY OUT TO ROB YOU.

K Pierogi
17.09.2022 | 15:49

They are big crooks and thieves. I deposited my money and as with everyone after time they ask me to pay the vales taxes. The address given in London ( I was there ) is a house that is now under renovation. I have current photos and video from a week ago. You will never receive your money back. Fu...kers If you ask about bad reviews on the Internet they will tell you that your bank also has one. They do not have a European passport, i.e. the right to trade financial instruments in the EU. They will tell you that cryptocurrency does not need to be registered. They are also not registered with the FCA. Anyone who trades financial instruments in the EU (MUST BE REGISTERED).

Alistair
14.09.2022 | 11:22

If I could rate lower than one star I would. It is a scam! Stay away! I be started a process legally but don’t expect anything back - but have only lost $6k USD so not a massive issue. Don’t invest - you will never see money back; you will be asked to pay fake taxes, transfers done via a 3rd party 2 step bitcoin process that can’t be traced or reversed! It is a scam and they always have circa 100 cases against them chasing refunds - run and by a lotto ticket; you will have more luck!

Kay Parker
20.08.2022 | 03:16

Seven months ago I deposited the minimum of $280.00 AU and connected with Jack Barnes. After reading all the fine print I decided this was not for me & requested that my money be returned. I have emailed the support people & got passed to the Accounts department who have never replied to my continuous emails over seven months. I have litterally begged them to give my deposit back but to this day 20/08/2022 I still have not had support or response from this company. I only want my money returned. This is absolutely crap and I feel very ripped off.

Opgelicht
28.07.2022 | 19:51

WARNING! Trader House is a big time scam!! They let you start with a small amount, but keep aggressively push you to invest more, if you don’t you cannot get your investment back and cannot close your account. They will increase the amount every time so you must pay more and more fees. They don't allow you to ever withdraw any money from your account.

Matthew Daniels
21.07.2022 | 11:31

I invested $20k USD and when I asked to withdraw the funds I was then Talked into paying another 10k usd in commission fees. After that I was asked again to pay taxes… it took me a while to catch on and now they are asking for taxes and other fees. They like to keep secretive about what extra fees there are to pay and if you don't pay in a certain time frame they freeze your account and reinvest your money. They do not return your phone calls and they keep Giving false promises about returning your money to you after stating you will receive within 30 mins. They are also listed in FCA as a SCAM fca org uk/news/warnings/trader-house

jacqui bambridge
19.07.2022 | 16:07

As so lovely as can be Alex Lewis account manager explains all the highs with opening an account and of course if you are not happy your €250 will be back in your account after 72 hours at the most. Then onto broker after they have your deposit and she explains there is not a chance of doubling your money with such a low deposit in months I stress. So now you have to go back to account manager for your refund who now does not bother to answer your emails no direct line to contact her. There customer care department consists of one individual Adam West who has no access to their financial department keeps saying over and over again refund takes 8 to 14 days to reach your bank account which is an absolute joke. There accounts person is Anna Solova who doesn’t acknowledge you after first email to let you know it’s been refunded. They did nothing with my money as in no trading on my behalf because as soon as I spoke with broker it was apparent it wasn’t for me as I could not afford to lose €250 so within getting my money and me cancelling was approx 15 mins

LACROUX
09.07.2022 | 14:28

FUIR.FUIR FUIR !!!!!!!!

Lovina Grey
01.07.2022 | 20:23

Scam organization, not reliable, holds funds, i read about trader house scam review on reddit and i can say it was very useful...

Asad
21.06.2022 | 22:33

one month ago they called me and promised me a lot of empty promises and it was my first time so i invest fisrt 250 then 1000€ and then 2100€ becouse they said with that money we can earn very much and after that when i didn´t invest more they delete my account and scammed me and all money gone. I asken mony time to withdrawall but they just said next day and next day and in the end I was scammed ;( I hate them and wish them the same or more what they have done to me!

Correct me if I'm wrong
16.06.2022 | 14:38

Avoid them. Minimum 10K investment USD that is not clearly stated on the site with a 250 USD sign up fee. Long calls and whatsapp messages from the broker asking about our financial details (# of credit cards we have / how much we make) and pushing us to put more money in. Tons of better platforms for crypto trading, don't fall for it.

Gary John Franke
11.06.2022 | 05:42

They are scamers!!! I cannot withdraw my money Can anyone tell how to get it out.

QUAARY dot NAME
09.06.2022 | 17:57

They almost get away with my savings until mention bio do the job for me. Ps stay away

Jorge Benitez
09.05.2022 | 20:05

After considering investing through Traderhouse, and reading thoroughly information on your page, I have the following doubt. Would you please explain why your contact address is in: "First Floor, First St. Vincent Bank Ltd Building James Street, Kingstown St. Vincent & The Grenadines" while at the end of your page there is another address and company name: "Company Information: Company name: Panelid Limited. Registration Number: TBA. Registration Date: TBA. Company Address: 2, Frederick Street, Kings Cross, London, WC1X 0ND, UNITED KINGDOM", and on your terms & conditions under COMPLAINTS & DISPUTE POLICY ,you state: "The arbitration proceedings shall be conducted Hungary or another place agreed by Parties." Hope to hear from you soon.

Claude Ghysels
13.04.2022 | 13:29

They stole from me more the € 7.000 from my urnings they are scammers not to trust . read before investing in Traderhouse first the scammer alarms

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