Torobase customer reviews

Updated: May 7, 2026
Torobase
Views8
Summary
Reviews are mixed: several users report smooth deposits and USDT withdrawals, timely manual approvals from support, and steady returns using the CarinaBot integration (some claiming around 8% monthly), while others praise helpful support staff. However, many reports allege severe problems: sudden catastrophic losses attributed to CarinaBot or extreme/unexplained risk-taking (all‑in trades, huge leverage), accounts “blown” within hours, large unrecoverable losses, and blocked or impossible withdrawals. Multiple users warn that the broker is unregulated, lacks FSCS protection for UK customers, provides no telephone support, gives little or no information about where or how client deposits are held or ring‑fenced, and appears opaque about custody and banking. Several reviewers describe being locked out of accounts, rejected emails, or nonresponsive support, and some explicitly call the service a scam or pyramid/collusion with third‑party bots; others acknowledge doubts about fake reviews but still report no practical issues so far. Overall the feedback highlights a high-risk service with both successful experiences and serious warnings about transparency, security, and the potential for rapid, irrecoverable loss.
Edward Clarke
27.09.2025 | 07:42

I had an awful experience with this company. I regret ever dealing with them. It's 4 weeks already and I haven't been able to withdraw. I gave PAIVA a chance and it has been a wonderful experience so far. I have been paid with ease.

Jane Douglass
20.08.2025 | 07:44

I just tried, without success, to access my CarinaBot account but was directed to Torobase. They're saying my email address is invalid which is not true. They have made it impossible for me to either a) access my account, or b) access any support which is apparently non-existent. There is apparently no way for me to access and retrieve my badly depleted funds. Stay away from CarinaBot and Torobase, they're thieves.

Michael Hartzsch
11.02.2025 | 02:28

trying to get them to contact me due to this massive F@#$%^UP with Carinabot. I understand that they have nothing to do with it as they only provide the service to place a trade which was and is coming from another source. However it is very disappointing not to hear back from them. I had some funds left in the account and my tax agency wants some reports so I can get some reprieve which I would think is fair enough.

Jan
13.01.2025 | 22:08

Big scam combined with carinabot you get lost of all your money

Spacer
01.08.2024 | 22:46

Because of their large allowances and programming code I lost 160k because of expanding my whole capital into 2 high totally crazy risky trades. It is unacceptable that there is no apologise and explaination of this. I am thinking that this whole cooperation of this broker and carinabot.com AI bot was set up to steal all our funds. Because everything happened into seconds and we could not do anything to save some of our capital. All our accounts had been gone.

Alex
23.07.2024 | 00:25

Torobase and carina bot scam he make normal trade with 0.4 0.5 profit or loss and now all in of a lisse trade. Scam, ponzi pyramide dont give her your money

Cosmin Toea
17.07.2024 | 11:39

Torobase is collaborating with third-party scammers like Carinabot. It has lost 98% of my portfolio in 2 trades, most likely by taking 100X leverage.Very disappointing...

I.D.T
16.07.2024 | 19:32

My account was blown few hours ago! Do not trust this broker. You'll never get your money back! As a rule of thumb, you should never trade with an unregulated broker!

Stef
16.07.2024 | 19:12

Do not do business with this party. They collaborate with scammers (pyramid schemes). This company, Torobase, works with Carina bot, a trading bot that averages a 3.4% profit per month. I did business with this bot for just over half a year, and today it went disastrously wrong. Normally, they risked 0.20% per trade, but today it was 95%. There is no proof that this is a pyramid scheme, but it is quite logical that dozens of people have already lost all their money within the hour. I personally lost $6600 and still have $245 left in my account. Now that I want to limit the damage and withdraw this $245, I can’t even do that anymore. Torobase and Carina bot, you have shown your true colors today and will be punished for this one day. Enjoy my money!

Bas
18.05.2024 | 13:15

I used Torobase over a period of about 6 months now. I devided my funds over 2 separate accounts. No problems found. Within this period i did some test transactions as well, also with (complete) withdrawal of my funds. For now i made about 8% return per month and emptied both accounts succesfully. I think i will return in the future.

Mohamed Zafer
09.04.2024 | 11:58

I have the best experience with Torobase Support Team. They helped me more than they had to

Zdeněk Zelingr
27.03.2024 | 21:48

It´s not possible to trade with normal money here, you need to exchange your money into crypto USDT and it makes it almost impossible to withdraw and change back to US dollar. Still didn´t get my money back. Never use this broker BIG BIG SCAM...

Michael Bibauw
18.03.2024 | 09:01

I'm using Torobase because of Carinabot for a few weeks now. If the broker does (indeed) seem a bit shady (because of the fake reviews here, etc). I have yet to encounter a problem with them... On one of my account, I withdrew everything without a problem, on the other, I didn't received my money (to Torobase, not FROM Torobase) but the support manually did the approval and I received it. So... even if I'm not 100% feeling secure about them, I've not yet had reason to be deceived. I might update it in the future if things changes...

Mario Krasimirov
26.01.2024 | 18:02

CarinaBot works perfect and this is the real example of passive income controlled by Ai. I will continue to use it for months/years, because it's legit, it has real and good team behind it :) Appreciate

FH
18.01.2024 | 14:58

I had doubts about this broker, but I made a withdrawal request for 100% of the funds in the account, and it actually went through, so it's legit.

Elizabeth
29.12.2023 | 10:12

That I can get help whenever I want it

Nikolay Zahariev
27.12.2023 | 15:13

I’ve been a customer of Torobase through Carinabot for over two months now. I made some large deposits followed by couple of small withdraws- all of it through USDT- no problems in both directions. Will keep a close eye on the broker and its activities through Carinabot and will update this review if anything changes or marks suspicious!

Ian London
28.09.2023 | 18:52

Treat this site with extreme caution. I have been asked to provide Torobase with further personal details with regards to my recent review. ( I will not be doing so). I will add a few more lines to clarify my reason for extreme caution. (This is relevant for UK investors/traders). They are not a member of the Financial Services Compensation Scheme (FSCS) which is a UK Govt body protecting your deposits within the UK financial services sector. The reviews across other review sites are questionable. There are no telephone numbers for you to call their customer service department (Unlike many of the other operators in the sector). They do not provide any details of where the money you deposit will be held. ( Is a deposit "ring-fenced" for the customers protection? If so, where are by whom? Questions that are legitimate and should be detailed on their website) Also which country or banks are customers deposits being held. All I'm saying, is without basic details like that people who are considering signing up to them should do their due diligence and exercise caution.

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