QuantumFX (General Branding) EN

TopFX customer reviews

Updated: July 23, 2026
TopFX
Views852
Summary
Reviews are mixed but heavily polarized. Many users accuse the broker of unethical behavior: deliberate price slippage and spread manipulation (claims of spreads up to seven times normal), execution problems, copy-trading data manipulation, account deactivation, refusal or delay of withdrawals, invented excuses (inactive account, incorrect IBAN), threats of legal action if clients complain, sharing personal data with third parties, and cancellation of IB commissions. Several reviewers label the firm a scam, say it operates multiple sites (claimed link to Fondex), and warn that regulatory certificates (BVI, FSA) mean little. A few users report extreme difficulty reclaiming funds and only recovered money with outside financial/legal help. Conversely, other users praise the platform: stable trading conditions, low spreads, fast deposits and withdrawals (one note that the non‑EU site offers 1:500 leverage), responsive account managers (individuals named Denis, Costantino, Kostas are mentioned positively), good back office and customer service, and long-term satisfactory experience since 2018. Overall the feedback splits between strong allegations of fraud and manipulation on one side and testimonials of reliable service and support on the other, suggesting highly inconsistent user experiences.
Nguyen Duy Khanh
01.06.2026 | 09:39

Scam broker, BVI or FSA certificates are pretty meaningless. More importantly: most members can't withdraw money.

Lynsey Harker
26.05.2026 | 12:35

A͏s͏ I͏ a͏s͏k͏e͏d͏ f͏o͏r͏ w͏i͏t͏h͏d͏r͏a͏w͏a͏l͏s͏ t͏h͏e͏y͏ m͏a͏d͏e͏ u͏p͏ a͏ t͏o͏n͏ o͏f͏ i͏n͏s͏a͏n͏e͏ e͏x͏c͏u͏s͏e͏s͏ (a͏c͏c͏o͏u͏n͏t͏ i͏n͏a͏c͏t͏i͏v͏e͏, I͏B͏A͏N͏ i͏n͏c͏o͏r͏r͏e͏c͏t͏...) t͏o͏ k͏e͏e͏p͏ m͏y͏ m͏o͏n͏e͏y͏, h͏o͏w͏ c͏a͏n͏ t͏h͏i͏s͏ b͏r͏o͏k͏e͏r͏ s͏t͏i͏l͏l͏ e͏x͏i͏s͏t͏ ? S͏o͏ s͏o͏ m͏a͏n͏y͏ c͏o͏m͏p͏l͏a͏i͏n͏t͏s͏ h͏e͏r͏e͏ a͏n͏d͏ t͏h͏e͏r͏e͏, a͏n͏d͏ i͏t͏'s͏ s͏t͏i͏l͏l͏ a͏l͏l͏o͏w͏e͏d͏ t͏o͏ o͏p͏e͏r͏a͏t͏e͏ a͏n͏d͏ s͏c͏a͏m͏ p͏e͏o͏p͏l͏e͏. I͏ w͏a͏s͏ a͏b͏l͏e͏ t͏o͏ r͏e͏c͏u͏p͏e͏r͏a͏t͏e͏ m͏y͏ d͏e͏p͏o͏s͏i͏t͏ (m͏o͏r͏e͏ t͏h͏a͏n͏ $1͏0͏0͏k͏) t͏h͏a͏n͏k͏s͏ t͏o͏ a͏ f͏i͏n͏a͏n͏c͏e͏ s͏p͏e͏c͏i͏a͏l͏i͏s͏t͏ m͏o͏n͏𝗍𝖾r͏a͏s͏𝖾ᥴ a͏n͏d͏ t͏h͏e͏y͏ f͏i͏x͏e͏d͏ t͏h͏e͏ s͏i͏t͏u͏a͏t͏i͏o͏n͏ i͏n͏t͏e͏r͏n͏a͏l͏l͏y͏ w͏i͏t͏h͏o͏u͏t͏ r͏e͏s͏o͏l͏v͏i͏n͏g͏ t͏o͏ l͏e͏g͏a͏l͏ a͏c͏t͏i͏o͏n͏s͏. I͏ d͏o͏n͏'t͏ k͏n͏o͏w͏ h͏o͏w͏ I͏ w͏o͏u͏l͏d͏ h͏a͏v͏e͏ m͏y͏ m͏o͏n͏e͏y͏ b͏a͏c͏k͏. O͏n͏e͏ o͏f͏ t͏h͏e͏ w͏o͏r͏s͏t͏ e͏x͏p͏e͏r͏i͏e͏n͏c͏e͏s͏ o͏f͏ m͏y͏ l͏i͏f͏e͏, I͏ s͏t͏r͏u͏g͏g͏l͏e͏d͏ f͏o͏r͏ o͏n͏e͏ w͏h͏o͏l͏e͏ w͏e͏e͏k͏ u͏n͏t͏i͏l͏ t͏h͏e͏y͏ m͏i͏r͏a͏c͏u͏l͏o͏u͏s͏l͏y͏ s͏e͏n͏t͏ t͏h͏e͏ m͏o͏n͏e͏y͏.

Matilda Roberts
25.05.2026 | 23:43

A con page to be avoided. I only got back a dime because of help I had from TOPC ~~ IPHER ~~ TRAILS. Be guided

Omay Alrawashdeh
20.01.2026 | 22:00

Very Bad Experience – Price Manipulation & No Support My experience with TopFX was extremely disappointing. I faced severe price slippage that consistently worked against traders, to the point where it feels intentional and unfair. Trades were executed at prices that were clearly worse than the market, causing unnecessary and avoidable losses. What’s even more concerning is that when I tried to contact customer support and my account manager, I received no response at all. Emails and messages were completely ignored, which is unacceptable for a regulated broker. I have full evidence of the slippage, execution issues, and communication attempts, yet no one from the company was willing to address the problem or provide any explanation. Based on my experience, I believe TopFX lacks transparency and accountability, and I would strongly warn traders to be very careful when dealing with them.

Christian Franchi
04.10.2025 | 11:19

Great backoffice, top country manager Kostas

Yasmin Mills
24.08.2025 | 14:58

Trusted this site, I was blinded by the good yields they promised, it was all fake and I was devastated until ROSE LANE (GP) came to my aid.

love Green
20.10.2024 | 21:39

They cancelled my IB commission due to my clients high volumes, they said my clients trades are toxic trading... They just make excuses to avoid paying

luke
10.09.2024 | 11:51

Good broker. Never had a problem (just sometimes something little with back office but nothing relevant). Costantino number one always available

Naou Fal
10.05.2024 | 17:25

big scammers of the years never deposite any money

laameryn ecom
15.04.2024 | 10:30

Stay away from this broker , first of all when you start trade with them you will notice that the price hits your SL from a far point , also after you verified your acc they will destivate ur trading account and they will ask you for your credit card information in order you want to activate your account again , its a scam save ur money , you deserve it more than them

Consumer
28.03.2024 | 13:18

I am relatively new to this but I find Topfx to be an excellent choice for your trading platform . Easy deposit and withdrawal service and unmatched customer service from my account manager Denis at Hrd Trading ( who I seriously recommend) who seems to be available almost any time of day . I would highly recommend Topfx over others

Osama Abdu
10.03.2024 | 16:09

Very excellent, low spread, excellent customer service, fast withdrawal

NaDa Muhammad
10.03.2024 | 15:59

The best trading conditions, platforms and suppot 🤝🤝✨️✨️

Mohamed EL MARROUNI
10.03.2024 | 15:52

Spread, deposit and withdraw, chart. all things are very perfect with topfx

Nick
07.03.2024 | 21:12

I have been trading with topfx since 2018 and i never faced any serious issues. Any issue that i faced was always resolved and thats why i continue to do business with them. Top class broker

Vale Villa
18.12.2023 | 11:18

No way to get the funds returned, begged to all level of management and helpdesk, since 10 days no funds

thulani
25.10.2023 | 11:05

i placed a withdrawal and they did not process it but kept on saying they would.

Cla Trader
21.09.2023 | 15:31

the worst broker you can have, they rob you at every step and block your accounts

Dan
28.05.2023 | 14:49

This is the website for people outside of Europe, with leverage 1:500. Yes spread is higher than others, but it's ok, no drama. Fast withdrawals.

ahsan mehtab
12.05.2023 | 05:48

topfx whole group is scam, they have multiple websites and when you withdraw the funds they will not process your withdrawal and will threaten you for legal actions if you are going to post reviews against them, i have email from them and i can furnish to the trustpilot and anyone else, their CEO is strategy is to scam and their mission is that you lose your funds, if you get profit they will never process your withdrawal, they are team of scammers, and i will meet them on every expo with my t-shirt written, topfx is scam

abood shamsi
10.05.2023 | 16:16

As a professional trader and lawyer, I believe it is my duty to share my experience with this Trading Platform and alert potential users about the unethical and detrimental practices I have encountered during my time with them. My experience with topfx Trading Platform has been nothing short of disappointing, and I feel obligated to shed light on their unscrupulous business tactics. First and foremost, the lack of respect for user privacy is appalling. After signing up with TopFX Trading Platform, I soon discovered that my personal information, including my phone number and full name, had been distributed to other commercial platforms without my consent. This led to a barrage of unsolicited calls and messages from various organizations, causing a considerable amount of inconvenience and irritation. Moreover, the platform appears to prioritize profits over customer satisfaction and transparency. I was not informed of any losses incurred through my investments until one day later, and even then, the notification arrived in the form of an email, lacking any sense of urgency. This lack of real-time communication is not only unprofessional but also puts users at a significant disadvantage, as they are unable to make informed decisions about their investments. Particularly troubling is the copy trading feature offered by this Trading Platform. Copy trading allows users to replicate the trades of successful investors, theoretically providing an opportunity for less experienced traders to profit from the expertise of others. However, in my experience, the platform appears to manipulate the data of these copy traders, ultimately leading to substantial financial losses. In conclusion, I strongly advise against using this Trading Platform for your trading needs. Their disregard for user privacy, lack of transparency, and manipulation of copy trading data are all indicative of a company that prioritizes profits over the well-being of its users. There are many reputable trading platforms available, and I encourage potential users to seek out alternatives that will provide a more secure and ethical trading experience.

Jonathan
15.03.2023 | 11:12

Amazing Platform

Retar
06.03.2022 | 10:17

Please avoid this broker at all cost. There is a massive manipulation on spreads to take you out of position. Up to 7times normal spread. Topfx and Fondex are related so go away from both.

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