TIO Markets customer reviews

Updated: April 30, 2026
TIO Markets
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Summary
Most reviewers praise TIOmarkets for low trading costs, raw spreads and no commissions (notably on the VIP Black account), competitive execution and a wide range of instruments on MT4. Many users highlight fast, friendly and patient customer support, quick account opening, reliable deposits/withdrawals and helpful educational content and market analysis. Traders of varying experience levels report a professional, honest trading environment and consistently good trading conditions. However, one reviewer alleges a serious issue with a missing e-transfer and poor handling by support, describing it as a potential scam and warning about unresponsive problem resolution. Overall sentiment is strongly positive but with at least one prominent complaint about withdrawal/communication problems that prospective clients should be aware of.
Daniel Kanyuchi
07.11.2025 | 11:45

Im very happy with the company' s platform the customer service team is always there to help with my questions ,thanks to Magdalena keep doing the best and all other team.transactions are very fast deposits and withdrawals.

Shahram Hamidi
28.10.2025 | 07:06

They are a total scam company don’t work with this broker. They took your money. The difference between the price is too much and they don’t respond to your problem.

Dwayne A
08.08.2025 | 00:39

Please people do not use Tiomarkets for a broker this company is not professional when it comes to real concerns. Like my e-transfer I didn't received from them to my banking of $100. All I got was email run arounds (Tiomarkets support and Gigadat). Tiomarkets live chat same issue.

Mohamed Hmila
26.07.2025 | 20:13

Too markets is one of my favorites brokers ! Great broker

Zhang
26.10.2023 | 06:21

Excellent service and trading condition.

Dereje Beshah
22.02.2023 | 20:58

I signed up with TioMarkets after a horrible experience with my prior broker. The experience has been excellent. As a Forex broker,TioMarkets gives great accessibility to FX markets, even for smaller traders like me thanks to their allowance of small Lots.In addition, what really surprised me was their quality of customer service, especially being accessable for any queries. Their customer support team has always been incredibly helpful, any problem I've had has more often than not been resolved. On top of all this, Mr Muta 's educational videos and continues market analysis are very helpful to be developed as a profitable trader. I would absolutely recommend Tiomarkets as a broker to anyone considering taking up FX trading seriously.

Faye Badjie
03.01.2023 | 15:08

The support I get from your team is great and their understanding is fantastic on how to dealing with the investors, because am not very good with computer,but they will take their effort professionalism and patience to guide me through to solve any problems arises at my end related to with trading platform. Keep it up

omar alauddin
13.04.2022 | 13:46

Very nice customer service and very calm people loved the experience

Adam Thornton
14.02.2022 | 07:40

The customer support was very nice and friendly, and the experience deserves 5 starts!

Mirela
14.01.2022 | 13:06

Very pleased with the experience of opening an account with TIO Markets! Fast, reliable and friendly customer support! Alec is exceptional 10/10!

Ted
06.11.2021 | 17:46

I am really happy with the support and execution. I am an experienced trading and these guys have quickly become one of my favorite brokers. Highly recommend.

Anon
04.11.2021 | 10:52

Have spoken to a number of different brokers recently and most have been very helpful, but TIO Markets UK stand out above the rest, their customer support is immediate ,they go above and beyond to make sure I’m satisfied and understand everything when opening my account . The spreads and execution are as good as any. They give me the feeling that they want to help , not just take my money and move on .

Fruitmonkey
03.11.2021 | 19:49

Professional staff, honest trading environment and genuinely low cost accounts. Great for beginner to advanced traders.

Amara Ortiz
21.07.2021 | 08:43

I've been trading for years with multiple regulated brokers, but I stay with TIOmarkets because of their raw spreads, no commissions & multiple instruments to trade with. They are an MT4 broker like many others, but their trading conditions are VERY good.

Fanaka Kifedha
20.07.2021 | 08:42

I have been with TIOmarkets since it first launched and I stay with them because they are consistently low-cost. Their service is round-the-clock and their VIP Black account is $0 commissions with raw spreads. Trading is a risky hobby, there is no doubt if you don't know what you're doing that you can lose your investment. But if your broker supports you as this one does, then there is no reason not to have an excellent experience.

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