QuantumFX (General Branding) EN

Thorfx customer reviews

Updated: September 4, 2026
Thorfx
Views716
Summary
The platform is generally functional but several users report significant downsides: deposits and withdrawals are limited to crypto only; commission rates and spreads are high; stop‑loss orders can fail or suffer slippage during news events, causing unexpected losses; customer support is slow or unresponsive, often ignoring tickets until they expire; some customers experienced refused refunds and lack of communication, though one user said a third party (Ampleedge) helped resolve their refund. Due to fees, execution issues and poor support, some recommend finding a cheaper or more reliable broker and question the seriousness of the broker’s funded account service.
Tuchel
06.11.2023 | 17:19

The company wouldn’t refund me and ignored my requests. But Ampleedge got my refund sorted!!

Brian
27.05.2023 | 19:15

I dont think this broker is serious about funded acc service😏

Mo
13.12.2022 | 05:36

They sound legit and everything but here are some stuff that I'd personally recommend not to rely on it and just get it for a cheaper price or find a better firm. However, here's what I've noticed so far about my journey - High commission rate, one of the highest of all - SL if hit during news it may not be triggered which led me to a 2% once - Higher spreads - Their customer service isn't actually great, they tend to ignore you if your ticket has already been booked and you'd your question asked you're gonna have to let it expire b4 requesting for another one

Anthony
11.11.2022 | 04:35

Good platform however I don’t like how you can only deposit/withdraw via crypto. Only thing that took off 1 star.

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