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TenTrade customer reviews

Updated: September 20, 2026
TenTrade
Views1222
Summary
Reviews are mixed. Many users praise TenTrade for a strong academy and educational content, responsive customer service, fast and reliable payouts, good trade execution and a variety of funded-account options; several traders report years of positive experience and fast payment processing. However, recurring complaints include restrictive trading rules—maximum daily profit caps, lot-size limits and personal daily targets—that many feel hinder higher-risk, high-reward strategies; some customers also call the payout hold period (up to 15 days) burdensome. There are serious allegations from multiple users about account resets, blocked withdrawals, wiped balances and poor handling of disputes—claims the company attributes to third parties but that customers say lack clear explanations or timely responses. Technical issues such as login/server rejections and disputed “latency arbitrage” flags were reported by some. Opinions on spreads are split: several praise tight spreads while others report wide spreads on certain pairs (e.g., crypto). Overall, many traders report positive, professional experiences, but there are important red flags around restrictive rules, occasional technical problems and unresolved fund-dispute cases that prospective users should consider.
Moin
11.01.2026 | 04:27

Their policy to withdraw our own profit is worst in the industry. Not recommended to trade with Ten trade.

customer
10.01.2026 | 16:56

It's been an awesome experience so far. I hope to gain more insights and support in my Forex Trading Journey with TenTrade. Sincerely appreciate and remain grateful. Thank you

Paragon
10.01.2026 | 14:37

I requested for a share out but I was denied on false accusations of latency arbitrage trading yet they didn't show me where this occured in my trading history.so disappointing

Trevorr
08.01.2026 | 18:04

Best firm and broker in the world Wonderful experience

Emeka Collins
07.01.2026 | 18:56

Ten trade Company is second to none and simply out of this world. Their customer care service is topnotch and the payment is like the speed of light. I would always go for ten trade packages any day, anytime, anywhere even if i were to start trading again . The best broker ever in Africa.

customer
07.01.2026 | 18:07

How swift my withdrawal went

customer
06.01.2026 | 18:21

I made a deposit in naira, intending to withdraw with dollar and it was impossible. But I can deposit in Naira, trade and withdraw in dollar! You guys are doing well!!

Favour Simon
06.01.2026 | 16:52

I don't have much to say about tentrade. If you want your peace of mind in trading with props please go for tentrade, they are the best. Their payout, customer Care service etc are 💯%. You will be given an account manager which you can reach out to in Whatsapp, no hidden rules in their prop. You can fund your account, trade and accumulate rewards cause they're a brokerage company and also offer prop trading accounts, I love them.

Godswill Okwuagu
05.01.2026 | 04:04

Prompt and responsive

Mickson John
04.01.2026 | 21:11

Really had a great experience with tentrade, just follow the rules and you won't have anything to worry about

EBENEZER
02.01.2026 | 02:27

Excellent Team

oyetola.oyedokun user
24.12.2025 | 17:47

If you are yet to get a relaible prop firm, you are in a right place..... All the processes were seemless!!

Ed Karau
24.12.2025 | 09:20

Straight forward

mauro conti
23.12.2025 | 18:58

I thank TenTrade for the management and quality of their services, also having the opportunity to finance traders with competitive challenge prices and non-complex rules. They could certainly improve the platform regarding the "propfirm" section. Support is very active and payouts are also very fast.

Omolola Folahan
23.12.2025 | 11:36

Thank you tentrade, got my payout for the first time

customer
21.12.2025 | 18:18

I would like to express my strong dissatisfaction regarding a message I recently received. A person named Basel contacted me by email and threatened that their lawyer would file a lawsuit against me. His tone and wording were completely inappropriate and unprofessional. Is this the way your team communicates with clients? Is this the method you follow to resolve issues? My IB account was closed, and my request to withdraw my commission of 375 USD was rejected. I was informed that the clients registered under my IB were “misusing trading,” yet no evidence or clear explanation has been provided so far. If this claim is true, then I request that their trading records be published so that everyone can view the facts and judge objectively. All I want is my earned commission. After receiving it, I will no longer deal with your company. I kindly request that my commission payment be processed as soon as possible. I am writing to address a serious issue regarding my IB account and unpaid commissions. I have an outstanding commission of $375 which I was denied the right to withdraw. In addition, my account was closed without prior notice or consultation. The reason provided was that one of the clients under my IB referred supposedly misused trading. However, the client's account was not closed — only my account was affected. This situation appears unfair and unclear. Furthermore, the commissions in question are generated from trading activity, not from any funded accounts, which makes the decision to withhold payment unjustified. I have also heard multiple similar complaints, including from someone named "Basel", regarding unprofessional behavior and inappropriate communication with clients. Unfortunately, this has raised serious concerns about the reputation and management of your operations in Egypt. At this point, I simply want what I am owed. I request immediate action to release the unpaid amount of $375

customer
19.12.2025 | 16:21

The best for now

customer
19.12.2025 | 09:13

Everything about Tentrade gives me peace of mind because I've been using the broker since 2021 and every single transaction has been smooth, no hassle, no stories, no hidden charges, it's called a "Freedom broker" they have traders at heart. The management is doing a very great job always introducing new ideas to keep the broker relevant and at the top which is very good for me. I actually find is difficult to use another broker now because I am so addicted to Tentrade Africa. Invest in your success!! 🔥

Akpofure Riamela
18.12.2025 | 15:17

I enjoy the trading experience on your platform. For the gift of Buy One Get One that has kept me in the business. TenTrade is an excellent broker. Thank you.

customer
18.12.2025 | 12:18

Every thing is good but there's a problem the minimum withdrawal in the broker in the whole world 10 $ Not 50$ like u u need to change that Also the withdrawal in some broker's it's instant the process from the request to receive the money take 25 min Not 3 hours as u also u need to change that

Cephas
17.12.2025 | 21:12

I never regret being part of tentrade, they have a reliable trading and payout system, a dedicated customer services.

Eseohe Udechukwu
17.12.2025 | 12:44

Tentrade is a great platform to trade with and they keep to their promise of instant payout.

customer
17.12.2025 | 10:04

The withdrawal is fast, and the trading experience is okay. They are transparent with their rules too

Olanrewaju Rongbe
17.12.2025 | 06:35

Tentrade is a very serious broker Their customer relations is excellent. In my relationship with them ,they have demonstrated amazing integrity. Their withdrawal is also fast

Adura of TrueIncome
17.12.2025 | 00:06

I have been using tentrade for the past six months. I've not had any reason to complain. It's been smooth.

customer
16.12.2025 | 09:32

Good job..no stress to withdraw

Driss Lebbar
15.12.2025 | 18:22

Even if I lost my funded account by my faults I highly recommend this company. They have good spread. Excellent service i wanna thanks AHMED ASFOUR THAT helped me a lot since I stated with them I ll be back with them soon

James Timi
15.12.2025 | 10:36

Tentrade is absolutely trustworthy! If you’re denied a payout, you definitely violated a rule.. The best prop firm out there right now! Payout in less than 10 minutes

Malikg Malikg
12.12.2025 | 00:39

Good platform on my life

Yusuf Suleman
10.12.2025 | 14:08

Rice hadejia 008

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