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TD365 customer reviews

Updated: August 11, 2026
TD365
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Summary
Users commonly praise TD365 for very responsive, friendly and professional customer support (live chat replies within minutes, 24/7 availability, individual reps named positively) and for fast account opening, deposits and withdrawals—many report payouts processed within minutes or one business day. Many reviews highlight tight, often fixed spreads, reliable platform performance and fast, accurate execution, useful educational help and quick resolution of demo-account or onboarding issues. However, there are notable negative reports: at least one user experienced severe unexplained currency conversion losses on withdrawal (large VND shortfall after a USD deposit and then no follow-up from support), another warns of terrible slippage on MT4, and a few reviewers accuse the broker or its promoters of dishonest behavior. Overall sentiment skews positive regarding support, speed and costs, but isolated serious complaints about transparency, withdrawals and execution warrant caution and further verification.
TOMIK
20.02.2026 | 17:34

Terrible slippage on MT4 ! be careful, or you'll lose your money

Erik
09.02.2026 | 21:25

I’ve been using TD365 since 2021 and I couldn’t be happier with their service. Everything has worked flawlessly over the years — especially deposits and withdrawals, which have always been fast and smooth. I was in contact with their customer support today, and the experience was outstanding. Friendly, professional, and genuinely helpful. It really shows that they care about their customers. Highly recommended — a truly top-class trading platform!

Mark (London)
03.02.2026 | 16:05

Great support team!

Jan Kawiecki
10.01.2026 | 12:11

Skilled and fast.

Hasnain Araf
09.01.2026 | 03:08

The service team works around the clock to provide support. I am extremely satisfied, as they treat all their clients with the same level of professionalism and seriousness.

Jarle
23.12.2025 | 13:36

Probably the best CFD and spreadbetting broker in the world! Tight spreads, reliable, accurate and fast execution and excellent customer service.

Emil Midtsaeter
23.12.2025 | 09:43

Friendly team, fast responses, and tried their best to sort out my problem as fast as possible too

Marius Laurentiu
11.12.2025 | 11:39

Scam broker promoted by the scammer Tom Hougaard who is not making any money from trading just by selling his book and tickets on so called seminars. Professional con artists, nothing of substance just illusions and lies.

Christian Egholm
03.12.2025 | 16:15

Excellent customer service!

Daniel
02.12.2025 | 14:23

Great customer support.thank you

Quan Tran
25.11.2025 | 09:21

I deposited 10,000 USD into TD365, and the system showed a fixed amount of 287,169,528 VND on the website before I confirmed the transfer. This proves the conversion rate was set entirely by TD365 or its payment gateway. However, when I withdrew the same amount shortly after, I only received 263,817,443 VND, which is a difference of 23,352,085 VND (~1,000 USD). TD365 support claimed this was due to “bank conversion rates”, which is impossible because the transfer was VND to VND between Vietnamese bank accounts, with no foreign exchange involved. The 10% spread is unexplained and unacceptable. I contacted support and provided all evidence, but they stopped replying to my emails. I’m posting this to request a proper explanation and resolution. If this was caused by your payment gateway, please clarify the rate and fees applied.

customer
17.11.2025 | 06:38

Cheapest spread among all brokers , very helpful and quick customer service, I have never seen cheaper than this and most amazing thing it's fixed spread.

ghandidaniel dsads
07.11.2025 | 23:37

This platform is bs, stay away and find something else

Driss Darnouni
05.11.2025 | 23:07

Honest Review of TD365 I’m not advertising for TD365, but I can truly say it’s the best platform I’ve ever used for real trading. I did lose some money while exploring all the features — but that was part of my learning journey. I preferred to lose funds and gain real trading experience rather than spend time on boring theory-based courses. TD365 really helped me develop solid knowledge and practical skills, far beyond what I’ve learned anywhere else. I’m confident that I’m now on the right path. Good luck to everyone starting their trading journey!

giovannixpro
28.10.2025 | 02:17

Super fast and reliable support. Issues resolved within minutes, literally. Tight spreads and solid chart app. Would recommend it all day long 10/10.

customer
22.10.2025 | 10:21

Alex was super helpful and made the process easy for me!

DP
12.10.2025 | 10:25

I cannot log in to my account with a weird message of Suspicious activity, sent 7 emails, 2 chat, no one is answering, there is no support, no customer service, this is not a trustworthy site. Stay away!

Attila Szücs
07.10.2025 | 02:00

using this broker since 2022, their fixed spreads are really good so you know what will be your cost all the time, no slippage, i didnt have issues during news releases, good in and out cash transfer, responsive and very helpful customer service, fixed my connection issue swiftly, can recommend. Also they give brooks videos for free and TraderTom uses platform with free chart upgrad3s

MACIEJ
20.09.2025 | 17:55

best broker across , best timing withdraw ever seen

Maurizio Moretti
14.09.2025 | 19:55

1. keeps the spreads tight as promised when trading through their Cloud platform 2. they always respond promptly, in a matter of minutes, even to the most trivial requests regarding the account management. Last but not least, they are Tom Hougaard brokers of choice,, and since Tom is one of the very few real deals in the virtual environment... anyone draw their own conclusions.

Sebastian H.
12.09.2025 | 00:11

Great support and trading platform.

Lee
10.09.2025 | 06:49

I made a demo account looking to see if I could somehow try their 1:200 leverage I'd seen around the web. After a very quick back and forth with their great and speedy customer service I found I wouldn't be able to access it, which was a little dissappointing. However, the customer service was amazing, very helpful.

Sebastian
08.09.2025 | 12:35

Greate trading platform, great service, great support.

Maciek Gajdardziew
02.09.2025 | 11:25

I am very impressed with this broker and their support team. Recently, I have experienced a remarkable improvement in the withdrawal process, as my last two withdrawal requests were processed within minutes. The funds appeared in my bank account in just 5 to 10 minutes. In my over 10 years of experience, I have never encountered such fast withdrawals. Please keep up the great service; I truly admire it!

Rajat
19.08.2025 | 06:57

Account opening was very quick with TD365. And upon asking I immediately got access to Al Brooks Course. Support was too quick than I had anticipated. Hope this helps someone.

Vlad Pereverzev
18.08.2025 | 12:28

Very quick and helpful customer service. Straight to the point and solved the problems that I had starting out. Very appreciated!

Irina Leivsgard
15.08.2025 | 01:19

Fine app and good service/ support at any time

MAXIME L
30.07.2025 | 10:40

Quick helpfull feedback

John Liddiard
28.07.2025 | 11:51

Problems with demo account. Problem sorted immediately. Great broker.

customer
24.07.2025 | 02:08

Very nice customer service and support team fast response and helpful.

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