TD Markets customer reviews

Updated: April 28, 2026
TD Markets
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Summary
Reviews paint a mixed picture of TD Markets: many users praise attentive, patient account managers (Jordan, Farouk, Adro) and quick technical fixes, helpful onboarding, copytrading and live support, an easy-to-use app and an praised trading academy (Ash, Tshepo). Positive experiences highlight responsive customer service, good education and a generally professional approach. Criticisms focus on withdrawals being slow or difficult with poor communication, occasional refusal or delay of payout requests and perceived obstacles when clients want to leave. Several traders report execution problems: slow fills, missed orders, large slippage, and price discrepancies versus external charts, especially during volatility. Fees and conditions receive mixed reviews: average spreads reported as wide or variable (example cited ~1.8 pips on majors), pro account minimums and commission structures feel expensive to some, while others note low or no commissions; overall fee competitiveness is judged below top-tier. Additional issues include limited chart customization, inconsistent platform reliability, and accusations from some users about protecting signal providers or bot-written reviews. Overall, the broker is recommended by those who value hands-on support and education, but potential clients should be cautious about execution quality, withdrawal procedures and fee structure.
Slipknotster Gibbon
25.04.2026 | 12:11

The app is very easy to use and everything just clicks

Seveshan Gabriel
24.04.2026 | 23:14

No bonus waste of time

Tania Khan
22.04.2026 | 13:15

TD Markets is the Best Boker. Great service, and always there if you need any help. The Academy is Excellent, Ash and Tshepo is brilliant teachers. They teach you from knowing nothing about trading to be a successful Trader. I will recommend TDMarkets to everybody, I am 100percent satisfied with their service.

CalValencia
17.02.2026 | 07:30

There was such a clean, long set up yesterday on NQ, but my order just didn't get filled! The price literally came exactly to my order and didn't fill me! I missed out on a fire 1:2RR trade because of it; it's not happening for the first time as well, it happened with me before. The worst part about this execution is that slippage is pretty big as well. It really annoyed me...

alvNavarro
13.02.2026 | 18:24

Trading itself is solid with them, fees are generally good and didn’t witness any market manipulation. However, I requested withdrawal several times already, but every time it was delayed. I’m not sure what the exact reasons are because customer support doesn’t give clear answers, maybe they can’t keep up with the amount of requests or sth else.

Tiberio
03.02.2026 | 16:58

Spreads swing around like crazy during volatility, and education is primitive.

Isak
02.02.2026 | 09:47

- Spreads: average spreads are 1.8 pips for major fx pairs (pretty bad to be honest, I expected them to be better. Average these days is 1.2 pips) - Commissions: they don’t charge them at all, which is a good point tbh. My take about fees… I don’t think it’s that good. It’s somewhere below average, and accounts with better fees has huge min depo requirements

Johan Kauppinen
29.01.2026 | 14:23

Pro acc min depo are $1000… Also $8 commission per lot lol

Dario rames
30.11.2025 | 13:45

tried this broker recently. Not terrible but definitely not smooth. As a user exploring different trading assets, I found a few things to improve for them: 1.Slow order execution 2.Limited chart customization 3.Couldn't sort things with cooma social trading out Dislike this inconcsitency - sometimes work well, sometimes no.Mixed feelings.

MaciejW
25.11.2025 | 19:31

Not having top-tier regulatieons, i mean those from tier 1, was a big risk. And now after a few attempts to get my deposited money back, I understand why… 2 weeks passed since I initiated my whole deposit withdrawal (as I wanted to dedicate more time to real stocks trading at this time of the market) . I guess the broker wasn’t happy about this news and tried to create obstacles to get my funds back. P.S used visa card for withdawal, according to usual AML policy. Let see maybe this is delay, still not providing timely updates suck. Investigating, is not an answer for sure

Dejan
24.11.2025 | 05:58

The payment system doesn’t match the reputation of this broker

Amuhelang mlangeni
29.10.2025 | 23:55

don't be fooled by the bots on here writing positive reviews , they are genuinely working against you as a retail trader . Sometime in August i deposited a total of 1000 rands with them. 1 my first trade was a buy order on eurcad , immediately i it went into profit but i noticed that the prices were heavily different on tradingview a 1/3 RR on tradingview is a 1/2 on their platform somehow even with proper risk calculations. ( needless to say i didnt make that much money on that trade but it was profitable 2 second trade was on the usdzar i figured due to geopolitical reasons and price action it was going down , the trade was in profit when they closed it overnight with a loss It took me a whole of two trade to realise just how bad their trading conditions are , and how their withdrawal system are structured in such a way that scams people. It's so easy to deposit with them but a nightmare to withdraw . i also read other real comments and appearently they are protecting Scammer signal providers It's unfortunate trustpilot doesn't have a feature where i can add screenshots of these trades to show prove. But got my R50 profit withdrew all my money and switched to better platform. read all the 1 star reviews they tell the truth we can't all be complaining about the same thing ( the truth is in the one star reviews )

Wilma van Niekerk
10.10.2025 | 15:05

Truly impressed with Adro's client service he always goes beyond measures to help clients.

Bryan Cameron
25.07.2025 | 16:26

FAROUK MAYMAN (Cape Town office) - Had the most amazing experience with Farouk. Very professional and helpful, the most patient person I dealt with. Farouk was able to assist with guiding me with setting up account. Also had an emergency and he was able to guide and assist with the situation.

Tom Kaylan
03.06.2025 | 14:16

TD makerts is the best broker as it gives people the help they need, are you a beginner who doesn't know how to set up your account? They are here to help you, during trading, they trade with you, gives you copytrading live, and make you comfortable in market platform. .. i recommend this broker 100 times guys... thank you TD... peace

Passionate Pharu
29.04.2025 | 11:44

He respond immediately and is able to go over the board

Claudio Rodrigues
07.04.2025 | 12:20

Been using TD Markets for a short while now Can't say I have any issues with them They always willing to help where they can I spoke to Jordan the account manager He was very quick to respond and was very helpful Excellent service and great experience with Td Markets

Rogan
31.03.2025 | 14:05

Fast and brilliant service.

Sharnte Gertzen
27.03.2025 | 13:31

I haven't been with TDM for long,but I have only gratitude for the wonderful service I have received to date. Jordan has been so patient and helpful with setting up my account,assisting with mistakes on my part,and also the sincerity and understanding he has shown my getting started on my trading journey. I am truly grateful for having a broker is as much about the people as he is about the business. Thank you Jordan.

Consumer
27.03.2025 | 12:49

From the day since I’ve worked with Jordan de Voux ,my time at TD Markets has been very professional and good. Fast reaction time , if there’s any technical difficulties it’s fixed within seconds absolutely amazing experience.

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