TapFin customer reviews

Updated: April 28, 2026
TapFin
Views5
Summary
Multiple reviewers allege Tapfin and related sites (e.g., quantum-ai) use deceptive marketing and fake Facebook posts, then subject respondents to persistent telemarketing calls and pressure to install remote-access tools (TeamViewer) and deposit funds into accounts or “arbitrage” wallets. Several users report being asked for initial deposits (e.g., $250 USD) and later larger sums, after which withdrawal attempts fail, support becomes unresponsive, and accounts are effectively blocked, leading to losses from hundreds to life savings. Complainants describe the site accepting deposits and displaying trading activity but refusing or preventing withdrawals, while customer service does not answer emails or phone calls; some are pursuing legal action and asking for help recovering funds. A few reviews, however, give highly positive feedback about the trading interface, security measures (encryption, two-factor authentication, cold storage), low fees, liquidity and prompt support; other users suspect those endorsements are fake. Overall, the dominant theme is warnings of fraudulent behavior, harassment and irretrievable losses, contrasted with a small number of favorable testimonials that reviewers question.
Bosse
11.11.2023 | 12:16

wonder why people can give positive reviews on this company still no money back from them no answers on mails, so in my view they are totally Fraud. I can change my mind if they give back my savings as they promised many months ago

William Harman
25.10.2023 | 07:30

Strongly recommend Tapfin.io. The platform's powerful trading tools and user-friendly architecture have made my trading experience easy. Tapfin.io's real-time market data and improved charting have helped me make wise selections. Two-factor authentication and cold storage for assets give me trust in the platform's investment security. My questions were resolved immediately and professionally by the exceptional customer support service. Tapfin.io is my #1 crypto trading platform because of its attention to quality. I definitely propose it to anybody seeking a solid and safe platform.

Lubina Kim
21.10.2023 | 07:30

Tapfin.io has upgraded my trading experience beyond my expectations. I can confidently research cryptocurrencies and perform precise transactions thanks to the platform's user-friendly layout and robust trading features. Tapfin.io's security is unrivaled; I trade knowing my assets are safeguarded by the newest encryption. The platform's minimal costs and strong liquidity have helped me reach my financial objectives by increasing trading profitability. My Tapfin.io experience has been fantastic thanks to the prompt and educated customer support staff. Tapfin.io is the best trading platform for reliability and efficiency.

GEORGE (Toronto)
22.09.2023 | 17:36

This is a criminal enterprise, not a trading platform. They allow you to open an account, they accept deposits, they provide trading capabilities and reporting, but you cannot make withdrawals from any account. Ever. They do not respond to inquiries, they do not answer email, they do not pick up the phone. I have lost my entire life savings (minus a very small percentage) by making 2 large deposits into a Tapfin account, on the advice of a "Senior Financial Advisor" that contacted me, after I responded to an ad on Facebook and opened an account at Tapfin. This whole thing has been a total nightmare, and I have every reason to believe that my marriage will fail as a result. Good luck "trading" on Tapfin. You have been warned. P.S. I will be pursuing legal action against this 'company', including notification to law enforcement agencies, mass media (especially in the finance sector), retaining lawyers and private investigators. This matter is not over.

Adedamola Adegoke
30.08.2023 | 00:58

Please i advise that nobody put money in this firm, they come up with flimsy excuses when you ask for withdrawal . am putting it out there now; if anybody knows how to get a refund from tapfin please let me know, do reply here first

Alfons Doornbos
22.06.2023 | 22:14

I invested over 1200 euro and cant get any money back withdraw isnt posible and they dont give any reaction any more for the deposit was there no problem but when i asked a withdraw they started to ghost me and i cant reach them at all its a complete scam and your money is gone

Dan Lee
06.05.2023 | 07:19

Their bait is the site quantum-ai. A bogus facebook news feed gave the tip. They self promote with a bunch of fake sites and reviews as well. After signing onto that site, people from all over Canada will start calling. They then have you sign up for a bunch of legitamate canadian crypto services and teamviewer. Finally they request a $250 USD deposit to tapfin. Note that the withdrawal page on this site offers no complete way to make a withdrawal. Either interac or my bank blocked the deposit transaction, but the site still reported a deposit. Next, "Gabriel Kilon" requests deposit crypto into an "arbitrage wallet" for an account that you've never created.

Linda Metzlar
18.04.2023 | 17:10

Was looking in to this and registrerd, but after a good tought not anymore and now this company is stalking me everyday! They call more than 5 times everyday…. just leave me alone please, I don’t want to invest!

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