1040
Reviews
Not good anymore, They have not kept any of there promise . The customer support is terrible and highly manipulative . Please avoid if you can .
Positive experience
APP NOT FUNCTIONING FOR VERIFICATION Nor can Swissquote make verification of my ID card, on a notebook or a smartphone...................this lets fear for the worst. Assistance is far away.
Zent ri Coups saved the day by preventing my financial ruin and recovering my lost funds.
Secure platform but the interface feels complicated and support responses were slow
Insanely bad customer service. In the end, I repeatedly had to request for them to close my account, but they could never quite do it. Eventually, I did it myself using their website, but even then, I had a balance of 0 CHF, but they wouldn't let me submit the form unless I gave my full bank details and address for them to.... errrr... refund the remaining balance to me. And even then, when I cut'n'pasted my IBAN number into the form, it didn't recognise it. I had to delete the final number and manually re-type it in. The address was fully filled in, but I had error messages everywhere saying "This field is mandatory", even though the textboxes had text in them. I did tell Swissquote about my issues, with a screenshot showing my problems and, as expected, I didn't even get a reply. Dreadful (non-existant) customer service.
The only good thing about the application is the range of colors and access to Swiss companies. There are many negative aspects, I will only write a few that are the most critical: - The charts on the mobile app are totally ugly, not user friendly. - Fees for electronic annual tax report when competitors offer it for free. - Quite high custody fee when competitors have zero fees. - Exaggerated fees on each transaction when competitors have them much lower. - Incorrectly displayed data regarding performance, regarding how much money was invested. This also refers to the 3A pillar. - Quite a lot of mobile app errors. I don't see any reason in using Swissquote for trading/investing as I can get exactly the same thing but with 80% fewer fees. Guys, you should do something about the services you offer.
Swissquote is more advanced on offering trading tools to its clients than Brock and mortar companies which I consider the regular Swiss banks to be. They are more innovative easier to get access to and way less expensive than regular banks. Even they are well ahead of their competition there is still place to add some additional free analytical tools eg like it is been used by fidelity Schwab and other US financial institutions. I love the Bloch barriers!
Very good banking and trading account! I am using Swissquote since 9 months now. When I had an issue to verify or to buy a stock that was not jet available for trading I spoke with real people from Switzerland at the phone and got great support. Probably the best bank account I ever had
Ample choice of investment opportunities with tools ranging from simple to professional - transparent pricing - interesting data-based deep dives on investment strategies
Quick and transparent
Insanely complex app, crazy fees for maintenance of account, over 200euro per year with a positive balance over 3000 euros This is madness, funds are just melting For Swiss audience interested in cryptos stay alway from this hell and get swissborg
Horrible experience
All OK, very straight forward-
I hate swissquote. Its ui sucks. They suck. Fees and rates suck. I would never try again.
Very easy to use, intuitive, excellent AI Assistant.
Very satisfied with Swissquote. The app is user-friendly, secure, and efficient. A reliable platform I trust and highly recommend.
Very smooth experience - account opening is very fast without any hustle!
Easy to use for ‘normal’ people :)
For Trading on the stock market the best in Switzerland. But for normal Banking with payments to other IBAN accounts, money exchange for currencies a REVOLUT is far better and faster
In general I am satisfied. Maybe the following can be improved: - Its difficult to find right ETF in your page. For example fees are very important in selection of ETF but it is not possible to see it in the etf list. - 1% fee for stock exchange is quiet high. Especially in saving plans.
easy to use and powerful platform with low fees.
While the market go on for 8hrs, you can do nothing because Swissquote holiday policy allow them to stay close until 8hrs later and then a big jump happened. This is not reasonable because the crypto still go on. I personally think 30 min lagging behind the market is the maximum duration tolerable!
Very good on investments The only thing i dont like that much is that the banking side is not vary user friendly when it comes to overviews, printing chronological statements etc But generally positive as a provider
Too expensive and their software needs improvement
Perfect app, easy, understandabl, fast
I have been with Swissquote since 2005. A great versatile platform.
Lovely Service, huge number of instrument, and Credit Card!
Very good service. Never had any issue.
Reliable. I was looking quite a while to decide who should be my online bank for trading purposes. Finally I came to the conclusion that there is no real alternative to swissquote. Professional. Easy to use application. Good Webpage for more detailed informations on larger desktop screens. For younger generation, yuh (belongs to swissquote) might be interesting. In addition I experienced support team as friendly and competent. I trust you guys🙂