SwissFS customer reviews

Reviews
I regret investing here. My account ended up restricted and I couldn’t withdraw my funds despite repeated attempts. It became a very frustrating experience until ċlot^ttèr^wavês intervene and got my money out.

pure scam, avoid

The company is not functioning properly; support is unresponsive and withdrawals are not being processed
I want to share my experience with Swissfs/Fx, also known through names like swisscapital.fm and swisscapital.ae. These platforms are all connected, and what I went through with them was nothing short of devastating. When I first joined in July, the website looked polished and professional. It gave me the impression that I was stepping into a legitimate trading opportunity. At the start, the numbers on my account showed profits, and I believed I was making smart financial moves. In reality, those figures were manipulated to convince me to deposit more money. Every time I tried to withdraw, my requests were blocked, and instead I was pressured to send additional funds. What looked like growth was nothing more than a trap designed to drain my savings. By the time I realized what was happening, it was too late. I had already lost $110,000. As someone older and retired, with little knowledge of how these platforms operate, the shock and despair were overwhelming. Still, I refused to give up. I reported the case to authorities in Dubai and Switzerland, since the company claimed to be regulated by FINMA at one point. It turned out that Swissfs/Fx was not registered, not regulated, and had no real offices in either country. That made prosecution extremely difficult. Eventually, a senior official referred me to HBPF-HOLDINGS . With their guidance, every deposit I had made was traced and returned. The only reason this was possible was because I had kept detailed records—client IDs, chat logs, call recordings, and receipts. Those documents became crucial evidence in the investigation and ultimately helped me recover my funds. This entire ordeal was a painful lesson. What seemed promising quickly turned into one of the worst financial decisions of my life. If you are considering Swissfs/Fx, please be cautious. My story shows how dangerous these schemes can be and how much persistence it takes to fight back. Without timely intervention, I would have lost everything. There is already a class action lawsuit and ongoing legal proceedings against them. More victims need to come forward, share their experiences, and join the effort to hold this company accountable.
swissfs and swiss capital have the same team they stealed my money
Overall several months, I've dealt with support on a few occasions. Once for a margin question, and once to reissue a password. Each time, the staff were friendly and resolved issues an a few hours.

I've traded on SwissFS since this Summer. No problems, good trading conditions

Nice broker. Got the welcome deposit bonus when I joined Tried their demo trading - just regular demo account Live trading - going smooth
Very solid quick withdrawal (~1-2 days)
Recommend. All needed for fx trading

No problems so far. Recommend
They are a criminal organization that post on media opportunity to making money and to become reach by only invest a small amount. once you invest, they make you to see on the platform your money double and triple in a few weeks then they ash to invest more. and want your money through a different system of money transfer to not be tracking, to convince you, they will sent to yo fake information. they will make you to see your investment grooving but once you ask to whit draw they not let you to login anymore and when there are several complaint on pager like here at the Trustpilot they change the webpage. once your money gone, they will contact you again pretending to be another business that will recovering your money, still another scam. Not waste money with them. if you want to invest use a reputable platform. All positive review are made by themselves.
Friendly support team, helpful
Customer service is generally helpful. I emailed a couple of times and got a reply within 24 hours. Live chat responses are quick during Gulf working hours, though it was sometimes offline late at night. The person manager will even call you back if needed.
The spreads on EUR/USD averaged around 1 pip and USD/JPY approx 2-4, which I found acceptable. Execution was fast, no gapping occurred after holding overnight positions.
I was disappointed there were no crypto pairs. They only offer forex, indices, stocks, commodities, and ETFs. For a trader used to crypto, this is a limitation Overall that's a good broker for FX trading that accepts paypal
I think SwissFS is satisfactory but not exceptional. I kept using it because withdrawals work and support responded to issues. However, traders used to modern platforms or huge bonuses won’t find much excitement here. For normal forex and CFD trading on MT4, it’s a serviceable choice.
I have not noticed any weird re-quotes or freezing when lots of orders come in. Recommend for news trading.
As a trader relatively new trader, I appreciate SwissFS’s simplicity. They have low minimums and a demo account for practice. The support team answered my basic questions without making me feel dumb. If you’re not looking for bells and whistles, This is a decent place to learn trading.
They accept PayPal which is rare. But no crypto!!!

