Sure Trade Group customer reviews

Updated: April 28, 2026
Sure Trade Group
Views16
Summary
Multiple reviewers report being scammed by the same broker: accounts drained or frozen, promised gains that never materialized, and persistent demands for more money in the form of “fees,” deposits or upgrades before withdrawals are allowed. Victims describe sudden losses (examples include being left with -$480, losing thousands, one person reports over $6,000 taken, another sent $3,900 then more), fake account growth used to coax further payments, and large withdrawal or “anti‑money‑laundering” fees (one cited ~$1,600, another paid $2,997 twice). Several reviews describe being asked to open or use specific wallets (Kraken) and to give bank access, being stalled with false promises of callbacks or cleanup, and then receiving no response. Account managers named by complainants include Terry Harris, Johnathan (and his boss Michael), Wayne Mortimer, Richard Laurent, Steven Ackerman and Edward Powers; compliance reports reportedly went unanswered. Some users found their trading platforms or withdrawal options blocked and were later pressured by new callers to send even more money or upgrade the account (one was told to add C$10,000 to reach “brokerage level”). People are seeking ways to recover funds and considering regulatory complaints or legal action. Overall pattern: coordinated pressure tactics, upfront or hidden fees, lack of transparency, unresponsiveness from staff, and likely fraudulent behavior—advice from multiple reviewers is to avoid dealing with this company.
JAGDEV SINGH SEKHON
07.10.2024 | 12:54

It was Wayne who convinced me to invest in this fraud company. I went for classic option as I was afraid to join. After a month when I asked to take out some of my money, they blocked me and my account. I cant see the trading platform. What kind of people they are duping hundreds like me ??

Freddie Dietz
23.08.2024 | 16:27

In my display picture is where I found withdrawal aid

Lisa Miller
16.08.2024 | 01:40

Hello sissies Steven Ackerman & Edward Powers (suretradegroup.ai) Sissies cowards deceitful have no courage to face an old woman. You think you got my money and run with it. Wait until after I am done with you and the fraudulent company you work for, I can guarantee you, you will be shut down and you will never be able to do your crooked business in Canada or internationally. I am working with 2 levels of authorities, we will hunt you down and bring you to justice. You think you are so jubilating running all the way to the bank with our stolen money, wait for judgment day, there is no hell hot enough for you. Shame on you and the parents that raised you. Burn in hell sissies

Gema Pomares
25.07.2024 | 15:37

THEY ARE SCAMERS..PLEASE DO NOT INVEST WITH THEM.MY DAD INVEST HIS MONEY WITH THEM AND OFC WHEN HE WANTED TO WITHDRAWAL THEY ASKING HIM TO PAY SOME ANTI LAUDRY MONEY FEES AND THEY STOP ANSWERING THE PHONES CALLS AND EMAILS.STEVEN ACKERMAN AND EDWARD POWERS,THEY ARE SO CALLED "AGENTS"...SCAM SCAM SCAM...SURE TRADE GROUP.

Nancy MacDonald Exel
24.07.2024 | 17:35

I am trying to close my account and they just keeping asking for more money. Unfortunately I sent $2,997 twice for fees (in addition to my investment)on the promise they would send me my closing account amount of $15k US the same day. Trying to figure out what to do next. Getting calls from Blockchain asking for more money as well. My account managers were Wayne Mortimer and Richard Laurent. Neither could fix the "mistakes" about the fee money transfers. Reported to their compliance officer as well. No response. I suppose I will now have to report to the Securities commission or seek legal action. Any one know how to get this money? Nancy

Sam
07.07.2024 | 18:54

I started dealing with them back in March-2024,I had a suspicion that they were not honest from the way they were insisting on requesting money to be added to the account,but then I started seeing the account grow when I sent them US$ 3,900.00,and I stupidly added more money to buy what they call an arbitrage account (Bought 2 arbitrage),and the account grew high.When I tried to withdraw most of the funds they said I need to add C$ 10,000.00 to bring my account to a brokerage level then I can liquidate the account and withdraw all the money. I have no money I to send and am still struggling with them. Please stay away and do not deal with Them as They are scammers . Can some one help recover my funds from them.

Thomas Lance
23.05.2024 | 05:33

Had to get out quick from this people and do the smart thing.

Andrea B
22.05.2024 | 17:28

SureTrade Group are thieves...over a couple month period they took over $6000.00 from me...always saying this would double by month end...for the 2 months I was involved with them it never did...the last time I sent $3000.00 as they said it was a quick turn around investment and I would be able to withdraw $11,000.00 the following day...but what they failed to advise me of was first, I was to pay fees to deposit money to them...the more money you sent the higher the fee...and second, I had to pay to withdraw said money....over $1600.00 to be correct...I told them I didnt' have any more money to send them...when we finally worked out a deal that I send them $1000.00 now and once I get my $11,000.00 I'll send the balance...so I did that, and it was about noon...EST...I'm in Toronto, Ontario, Canada...and all of a sudden the phone calls stopped....I tried calling, I tried emailing....almost non-stop, everyday for 2 weeks, then I get this phone call from a woman I've never talked to...she states that even though the money being withdrawn still states pending, I has been making money...and if I could send another $2000.00 I'll be able to withdraw $23,000.00...I told her the money hasn't made anything...and the balance in my suretrade account hasn't made anything as they haven't made any buys...my words to this woman weren't pleasant, and I told her I don't have any money to send her...she responded of course you do...I called her a dirty c_nt and said I was gonna start fraud proceedings on her and this SureTrade Group...

Bruce Walker
02.05.2024 | 01:18

I did not have any problems yet.

Peter Hirsch
27.03.2024 | 04:02

This company last week sucked all my money out of my account. Terry Harris my account agent does not answer my emails. Thousands of dollars disappeared leaving me with -480 dollars and no explanation. Today March 27th I received a call from a Johnathan who claimed the be in charge of the cleanup and said they found 0.0755 BTC in my account and I can retrieve it. However I had to open a kraken wallet as any of mine where not accepted by them. I did all that and got ready to transfer when he needed to have the connection to my bank account for their transaction. I then told them that I wanted to keep it in my kraken wallet for future investing. Well that's when he was stumped and said his boss Michael would call me back in 15 minutes. I am still waiting for this call.

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