SUNDELL LIMITED customer reviews

Updated: April 27, 2026
SUNDELL LIMITED
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Summary
Multiple reviewers report Sundell‑fx (also appearing as Sundell Limited and using the FX6 platform) is a fraudulent operation that uses romance/“pig butchering” social‑engineering tactics—often initiated by an attractive Asian/Chinese woman who sends daily messages—to lure victims into opening demo accounts, making small deposits, and then larger investments. Early withdrawals may be allowed to build trust, but once accounts grow users say withdrawals are blocked, accounts are frozen or “hacked,” logins disabled, and the company demands large “tax,” “verification” or ransom payments (examples cited include six‑figure requests) that do not restore access. Reviewers describe fake apps offered from the website (not found in official app stores), suspicious withdrawal methods requiring crypto or full bank/card details, unresponsive customer support, and misleading or falsified regulatory listings (MSB/FinCEN) and company documents. Reported losses range from hundreds to millions, with severe emotional consequences for victims; some reviewers urge filing complaints with authorities (FBI, SEC, Action Fraud, Insolvency Service, FinCEN) and warn against paying recovery firms that demand upfront fees, though one review claims a recovery team succeeded. Overall consensus across reviews: avoid Sundell‑fx/FX6, do not deposit, and report the service to regulators and law enforcement.
Leticia Byrd
06.09.2025 | 17:08

Team REFUND BACK perfected the recovery of my account.

blarzy
12.04.2025 | 15:08

Don't trust them, they are full of shit I regret the day i came across this scam platform that claim to partner with so many companies. Company in my bio saved me

Martina Boyes
10.10.2023 | 02:25

Easyßęėe hands down is the best trading broker. Customer service is exceptional along with fast payouts and deposits. Stay away from here if you can

Mike
02.10.2023 | 01:57

absolute worst ☝🏻

James King
13.06.2023 | 19:16

This site and Sundell Limited and its app are all scammers. It provides fake transactions and steals money and crypto currency.

Yuqian Dong
06.06.2023 | 16:59

Sundell Limited (11383586) 27 Old Gloucester Street, London, UK WC1N 3AX Director Name: Yuqian Dong Sundell Limited is a registered company with ‘Company House UK’. They are showing as ‘Active’ and need to be shut down. You can submit a complaint to the Insolvency Service, within the Company House. The Insolvency Service can investigate ‘Limited’ companies, like Sundell for these conditions: • causing significant harm to customers • breaking the law (such as fraud) • serious misconduct (such as company assets have not been used properly) • significant irregularity in a company’s affairs Link to Insolvency Service: (Search for Insolvency Service – Company House) Telephone: 0300 678 0017 (24-hour answerphone to ask for a form) You can also complain in writing. Intelligence Hub Investigations and Enforcement Services Insolvency Service 3rd Floor Cannon House 18 Priory Queensway Birmingham B4 6FD Submit a report to the UK Police – Action Fraud Unit, about Sundell Limited Link to Action Fraud Unit (Search for ‘Action Fraud Unit) Sundell Limited is also an MSB Member. Their MSB number is 31000222912096. Submit a report to the MSB and FINCEN about Sundell Limited, referencing their MSB Number. Link to MSB Report: (Search for MSB US) Please utilize only one of the three methods when sending an inquiry to FinCEN: 1. The contact form on this page 2. Sending an email to 3. Leaving a voice message on our Regulatory Helpline (1-800-767-2825 toll free or 703-905-3591). Contact the Citizen Advice Group in UK and report Sundell Limited to the Trading Standards. Link to Trading Standards reporting (Search for Citizen Advice) MI5 (Security Service) Link to contact/report: (Search for MI5) _____________________________________________________________________________________ In The United States, reports should be filed with the following organizations about Sundell Limited and the ‘Bad Actors’ (Chinese Lady) for investigation: 1. FBI (Federal Bureau Investigation) File a complaint against Sundell and Bad Actor a. Link to ISC3 form report: (Search for ISC3 and FBI) _____________________________________________________________________________________ 2. SEC (Security Exchange Commission) a. Link to issue a complaint : (Search for SEC, complaints) _____________________________________________________________________________________ 3. FTC (Federal Trade Commission) a. Link to issue a complain: (Search for FTC and reporting) _____________________________________________________________________________________ 4. CIA (Central Intelligence Agency) a. Link to report Sundell Limited and Bad Actor: (Search for CIA and Contact) _____________________________________________________________________________________

Richard Griffin
03.06.2023 | 02:47

Subject: My Horrendous Experience with Sundell-fx: A Tale of Deception and Lost Savings Dear Fellow Investors, I am writing this review to share my appalling experience with Sundell-fx, a Chinese forex trading company. I hope that by sharing my story, I can prevent others from falling victim to their deceitful practices. It all began innocently enough when a seemingly friendly lady reached out to me. She showered me with daily greetings and engaged in pleasant conversations. Gradually, she gained my trust and convinced me to invest $10,000 in spot gold XAU-USD trading. Initially, the profits were indeed promising, and my account swelled to $32,000 within two months. However, as the saying goes, "If it seems too good to be true, it probably is." This adage held true in my dealings with Sundell-fx. When I decided to make a withdrawal of $25,000 from my account, I received an unexpected and deeply concerning response. Sundell-fx claimed that their trading platform was undergoing maintenance and, as a result, they were unable to process my withdrawal request. This excuse felt dubious at best, but I reluctantly accepted it, hoping for a swift resolution. To my utter dismay, just two days later, my worst fears were realized. My Sundell-fx account was hacked, and the entire $32,000 I had worked so hard to accumulate vanished into thin air. I was left feeling utterly betrayed and devastated. I immediately reached out to Sundell-fx, desperate for answers and assistance. However, my emails went unanswered, and my attempts to contact their customer service proved futile. It has become abundantly clear to me that Sundell-fx is nothing more than a fraudulent organization. Their promises of lucrative returns and the trust placed in their representatives are nothing but empty words meant to lure unsuspecting investors. The lady who befriended me and coerced me into making significant investments is undeniably a scammer. I now regret not heeding my own intuition when she urged me to invest my retirement account, as this may have saved me from this nightmarish ordeal. Sadly, the fact that Sundell-fx is a foreign entity has made it even more challenging for me to seek justice or recover my hard-earned money. Nevertheless, I implore anyone considering investing with Sundell-fx or any other unfamiliar forex trading company to exercise extreme caution. Conduct thorough research, consult with trusted financial advisors, and never succumb to high-pressure tactics that seem too good to be true. In conclusion, Sundell-fx's unscrupulous behavior, blatant disregard for its clients' well-being, and lack of accountability have left me in financial ruin. Please learn from my painful experience and avoid this deceitful company at all costs. Sincerely, Richard

James Rodriquez
27.05.2023 | 02:29

With functional brain, you should never put your money in something without some research. 2 minutes of google search will give you everything about this platform. Coinbase, Binance US are the best crypto trading platform you should trust.

Robert
26.05.2023 | 15:11

!!! WARNINING !!! WARNINING !!! WARNINING !!! Please stay away from Sundell-fx.com. It's 200% fraud and fake company. We had a tragic incident last week involving Sundell Ltd. One of the members from my community was scammed over few million dollar and he committed suicide. Their modus operandi: "THEY HIGHJACK YOUR MONEY AND HOLD YOU AND YOUR MONEY HOSTAGE FOR RANSOM!" Please stay away from this and tell your family and friend not to use it.

Thomas Mitchell
22.05.2023 | 13:25

Everyone on this site has a lot of bad things to say. They may be right. I am not very smart on trading or financial things, I will admit. But a lot of people on different sites say they are looking for any other papers on the company. I got a hold of the original papers of incorporation for a Private Company from 2018. It has changed names I think but they are there with the Director's name and address. Personally they haven't done anything to me yet. Anway, I do not know how to attach anything so I will copy and paste that one page of 29 in here: Company Director Type Person Full Forename: Ms Yuqian Surname: Dong Service Address: 27 OLD Gloucester Street London United Kingdom WC1N 3AX County/State Usually Resident: China Date of Birth: **/01/1966 Nationality: Chinese Occupation: Businessman The subscribers confirm that the person named has consented to act as a director. I hope this is of some help. Here is where I found this:

Ken
18.05.2023 | 01:19

Same-o. Charming Singapore/Chinese lady. Sent photos. Showed wealth. I only have 55k in there. Tried to withdraw. FREEZE. Customer Support ignored me

TO
14.05.2023 | 21:34

Hope I can help someone avoid a problem. Wish I found these reviews sooner. I got caught up in this scam too. Started with a charming Chinese woman "found" me on social media, compliments, flaunting huge wealth. Told me her method for the wealth was trading commodities on Sundell-fx. I thought since it was FX6 platform it was all legit. However, to fund your account you contact customer service and they setup a deposit account for you in the US. You only have 3 hours to make the deposit. takes a few days to "register" on your account. Two ways to set up the withdraw method requires receiving in crypto which Is highly suspect or entering a "Bank Card" info including your name on the card, bank name and card number. Sounds fishy too. So no confident way to withdraw any money or "earnings" you might think you still have control over. Lots of red flags. Thought about calling the authorities right at the start, but didn't. I though I would follow the rabbit hole to be sure thinking that if I knew and they didn't know I knew, I could see their game maybe turn the tables. I noticed a another poster said they were able to get some money back. Would you mind sharing how? One poster mentioned a recoup firm in another post. I contacted them but they want money up front as well as a commission. I was already scammed once, so I am naturally gun shy. I am trying to get my money back or at least some. We shall see. I will post an update when this is over. I thought I could be smarter than them and play along. That was a mistake. I walked right into their trap. My suggestion coming from experience, contact the authorities ASAP before, and I stress BEFORE you send any $$ or just save yourself a lot of hassle, stress, sleepless nights, weight loss, possible divorce and depression and don't respond at all.

MK
12.05.2023 | 00:25

It is a scam, lost money. It sounded like genuine until the time of withdrawal. I am looking to file a case but may be worth someone leading a group class action kind of case.

Patrick
28.04.2023 | 17:48

Liars. Scammers. Do not engage in any investment activities with them. A random number texting you is the start of the game and then to a private chat app. ‘Hello, My name is Cathy. I saw a number without a name in the address book. Do we know each other?’ Don’t fall for it.

Larry Reynolds
27.04.2023 | 19:04

I was approached by an asian woman and provided daily contact and updates by Video phone and it seemed real. BUT it turns out that the moment I deposited funds for a gold node, my funds were locked out. All the gains still show and then they made it so my email and password don't work. When I did "forgot password" it allows you to go thru the motions, but the change of password is fake and there is no way to access your funds anymore. A TOTAL SCAM

Danny Mai
21.04.2023 | 16:28

I had a similar experience as other users on this platform. I was seeked out by a Chinese woman named Yan Cheng. She does send you the “good morning” quotes which I find it doesn’t make any sense. I put in a $2000 initial investment in FX6 which I successfully withdrew. But when my account grew to over $200K, I tried to withdraw, they freeze my account saying I had to pay the taxes on the earnings, which I did. Once I did that, I tried to withdrawal my money again, they accused me of making illegal gains and ask for $130K for “verification”. In essence, they hold my money hostage. I tried to call if I could talk to their manager, but there is no phone number to be found. FX6/Sundell is a total fraud and they are nothing but scam artists. Don’t be a victim like me. It’s a shame how these people can get away with this. I will also fill a report with the Justice Department & SEC to notify them of their scam.

jamesD
19.04.2023 | 06:08

Sundell-fx.com is used for the Sha Zhu Pan or "pig butchering" scam. A friendship with an asian woman will be initiated and feigned over social media or the internet in order to get you to invest in this platform. They will say "good morning" each day and promise you profits each day. However, after you invest a good fraction of your money, you will not be able to withdraw any of it on bogus charges. Use it at your own peril.

Robb Holub
09.04.2023 | 19:23

Crooked indeed. They highjack your money and hold you and your money hostage for ransom that will only bring more pain. Sundell please refund my money.

JosephA
09.04.2023 | 04:34

So-called Sundell-fx is completely fraudulent. Do not download the app or make deposits. Note Sundell is not available on the fx6 app in the Play Store, total red flag. They make you download a fake exchange app from their website. Do not be fooled by a listing on FinCEN with an msb number. They will lure you in with a demo and small deposit that you are allowed to withdraw. If you deposit any more, they will freeze your assets and demand a ransom payment, which in reality is abnormal and does not unfreeze the account for withdrawals, they will keep the account frozen to get you to make more ransom payments, none of which you will be able to withdraw.

J. R.
06.04.2023 | 03:00

Total scam!!! Beware. They made up bs excuses on why I couldn't withdraw my funds. Then they demanded new funds and ultimately stole my money and zero'd my balance. I'm working with a fraud recovery company in hopes of recovering my funds.

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