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STP TRADING customer reviews

Updated: August 31, 2026
STP TRADING
Views776
Summary
Reviews are highly mixed: many users praise the platform’s speed, intuitive interface, fast execution, low slippage, good hedging and anti-margin-call features, and report smooth deposits/withdrawals and responsive support, with some long-term users calling it stable and reliable. Conversely, a large number of complaints allege withheld or blocked withdrawals, unilateral and opaque changes to promotion rules, fake bonuses and promotions, and examples of funds being partially or fully denied with poor or evasive explanations. Several users accuse the broker of running promotion schemes to buy positive reviews or forcing users to post 5-star reviews to receive bonuses, then rejecting withdrawal requests when reviews are removed. Multiple reports claim the company refuses to delete user data and will not comply with GDPR-style requests, with support responding that account deletion is “not possible,” prompting calls for a user-accessible delete-profile option. Other recurring issues include unusually large swap charges or unexplained deductions, inconsistent application of trading conditions, wider spreads during news or on certain instruments (gold), and occasional poor or perfunctory customer responses that direct users to email without resolution. Positive feedback emphasizes helpful and professional support in many cases, quick problem resolution for some traders, and generally transparent deposit/withdrawal processing for others, while negative feedback centers on alleged scam behavior, lack of accountability, and damaged trust. Suggested improvements from users include clearer, enforceable promotional terms, better transparency on trading charges and swaps, improved advanced training materials, and an in-dashboard self-service option to delete accounts and personal data. Overall, the service appears to deliver good execution and user experience for many traders but also shows repeated, serious complaints about withdrawal handling, promotion integrity, data-deletion practices, and inconsistent customer support that prospective users should consider.
CryptoFibo Chart
18.08.2026 | 08:08

My favorite broker

OLEKSANDR DEINEKO
03.08.2026 | 15:20

Avoid STP Trading, they are cheating with their rating here. They ran a "World Cup" promo with a massive budget ($114k+) just to buy thousands of 5-star reviews on Trustpilot by offering a $20 bonus for each. Check their own web stats — over 5,600 votes but only $1800 was meant for actual cash payouts. Total fake.Their support manager Suzan literally forced me in WhatsApp to post a 5-star review first to get that bonus. Fine, I did it, traded well, and made a clean $74.64 profit. But when Trustpilot algorithms deleted my review and I tried to withdraw my money, they instantly blocked it! I submitted 2 withdrawal requests via the dashboard and both got rejected for no reason. Standard stalling games, telling me to "check the spam folder" and wasting time.My MT5 account number is 140863 . They valued their global reputation at less than $75. If a broker steals $74 of promo profit, they will never let you withdraw your real deposit. Stay away guys, this is a typical bucket shop.

Mazrun
02.08.2026 | 09:58

I give 1 star for stp trading because of the promotion of the 2026 FIFA World Cup Champion selection event where apart from the winner who was drawn, all participants should have received a credit of 20$ but that didn't happen to me and the others even though we should have received it after the event ended but until the draw for the 1-3 winners we haven't received the 20$ credit. What's worse is that they said the event had ended but there was no clarity when the 20$ would be credited to the participants. It's really disappointing, both from the responses in the group and CS on the website

Olala
17.07.2026 | 04:02

Scam Broker I signed up for a no deposit promotion and participated in every event, but they unilaterally changed the rules without notice. This is clearly just a trap it started out as a no-deposit offer, but the rules changed, and now I have to make a deposit if I want to make a withdrawal. I’ve contacted customer service about this, but I still haven’t received any clarification.

Fodiyo Umar
07.07.2026 | 10:12

My experience with this broker has been excellent. The support team is always responsive and professional, and their guidance has helped my investment grow significantly

solarsystem
26.06.2026 | 22:46

this broker very very scam seriously, fake bonus fake promo denied withdrawl

Muhammad Adeel khalid
25.06.2026 | 08:39

Total deposit of 800 and they just sent me 295$ and now they are saying we have refund all the deposit. And told me you are doing HFT. I am in loss, kindly give me back my full amount or open my trading. This is Scam broker don't use.

Joao M
29.01.2026 | 13:12

I requested by chat to delete my profile and all my data. I spoke with a real agent (not a bot) from the support. Here is the dialogue: Support answer: "Not possible. Dear friend, you cannot delete your account". I ask again: How can that be possible? You don't follow GDPR (data protection) policies? Support answer: "It is not possible to delete the cabin and rail account." As an EU citizen, this is unacceptable. -------------- Responding to the answer: 1 - Before your answer you asked me through Trustpilot to send more info (full name) which I did promptly. 2 - Yes, I don't have any real account. Having or not real account is not relevant. I registered through the website and gave personal details as required. What is the relationship of having a real account and my request to delete my personal details from your databases ? Have you any idea what GDPR is? Answering claims like this without even check the internal records is not professional. If you offer services to EU citizens you must comply with the regulations particularly on this matter. ------------------- Excellent. Thank you. Suggestion: inserting a button on the cabinet to delete the profile (and all data related) by the user should be enough to avoid this type of complaint. Have a good week ahead too.

Edwin Franklin
25.12.2025 | 09:37

I used stptrading.io for trading and found the platform easy to understand. The overall experience was fine.

Michael Alvarez
23.12.2025 | 10:15

I’ve been using STPTrading.io for a few weeks now and my experience has been excellent. The platform is intuitive, fast, and reliable, and customer support responds quickly to any questions. Withdrawals and deposits are smooth and transparent. Highly recommended for anyone looking for a trustworthy trading service!

Amır Purdara
17.11.2025 | 15:45

I have been working with this broker for about five years and I have seen a lot of ups and downs. At first I was not very sure, but gradually with the experience I have gained during this time, I have seen that in terms of stability and order, they are one of the most reliable brokers. The speed of deposits and withdrawals has always been clear and hassle-free for me, especially when the market gets busy. On the other hand, their support is usually responsive and even when there has been a technical problem, they eventually followed up and resolved it. Of course, like any other broker, it has its drawbacks; for example, sometimes the spreads open a little wider than usual during the news, which is the case with all brokers, or the conditions of some accounts can be better than those of their competitors. But if I were to summarize, my personal experience in these five years has been mostly positive and for someone looking for stability and predictable services, it can be a safe choice.

Zahra
13.11.2025 | 14:09

They have a user-friendly and simple site, but they need to work more on advanced training. Deposits and withdrawals via international cards are very easy.

Sandra
24.10.2025 | 01:26

Zent ri coups rescued me from the jaws of financial disaster. All my funds are now back where they belong.

Clay Paul
22.10.2025 | 13:18

In a world where every second counts in trading, speed and transparency are everything.This broker is exactly the standard a professional trader is looking for 👏📈

Rufina Beneventi
22.10.2025 | 13:17

One of the few brokers that has accurate and smooth execution in volatile market conditions.For me, their stability is more important than anything else.

Marie Claire
21.10.2025 | 16:52

Forex is always full of excitement, but when you have a reliable broker, half of the stress goes away 😅I can only say that these guys really know how to do it

Evan Roussel
21.10.2025 | 16:46

Among the various brokers, this one really stands out. Fast execution, fair spreads and a top-notch support team.

Emma-Sophie
20.10.2025 | 10:38

My withdrawals have always been on time, the spreads are reasonable and the work environment is professional. Really reliable.

Janina Krueger
20.10.2025 | 10:37

Honestly, my experience with this broker was much better than I expected. Fast execution, no slippage, and strong support.

Francesco Mora
19.10.2025 | 06:13

From anti-call margin to flawless order execution, it really makes trading easier.

Fiora Kroeger
19.10.2025 | 06:12

Stability, no slippage, and pro features; exactly what I was looking for.

Juliane Kuefer
18.10.2025 | 08:06

Smooth interface + fast trade execution = great experience.

Leonie Schneider
18.10.2025 | 08:06

It really works differently; speed, simplicity, and security all in one.

Johnnie Montgomery
11.10.2025 | 09:12

You will feel the real difference when the execution is accurate and without lag, even in volatile market conditions. This broker is exactly that respectable.

Lance Houston
06.10.2025 | 01:43

Hedging on a negative margin was one of the things I haven't seen done so well in any other broker. It really helps with risk management.It was very easy to sign up and get started. Especially since withdrawals are instant, I didn't have to wait any longer when I wanted to cash out.

Khajeh
24.09.2025 | 08:49

Great service and very helpful team.

Ahmad
23.09.2025 | 17:23

My experience with this broker has been excellent. The support team is always responsive and professional, and their guidance has helped my investment grow significantly. I started with a set amount and I’m happy to say my capital has nearly doubled. I’m very satisfied with their quality of service and transparency, and I definitely recommend them.

Ros
17.09.2025 | 12:18

My personal experience with this broker has been very positive; deposits and withdrawals have always been fast and hassle-free, which I truly value.

Aref Hajiazizi
15.05.2025 | 19:07

It is clear from your last response that, unfortunately, you are so brazen that you try to give an answer that seems logical and justified. So in this message, I will try to expose you in a way that you won’t be able to respond and cover up your mistake! and trample on the rights of traders and cause them financial harm. In your last response, you admitted that you may receive swap for trades that are even closed on the same day. This admission and unusual behavior alone are sufficient to prove the invalidity of your broker. I have talked to you for months that even if my trade had been open for several days instead of the 25 minutes it was open, it should have only included a few dollars in swap. But do you accept the truth? Finally, to prove my point, I traded the same currency again and kept it open for a few days to force you understand that you must received several dollars in swap, not $400! After months of forcing you to realize that a mistake had occurred with the logic that the money did not go into your pocket and that LP took it, you did not compensate for my loss, so you are irresponsible If someone registers with your broker and deposits $1000, and suddenly $400 is deducted from their account, and you tell them that since the money didn’t go into your pocket and LP took it, you won’t refund the money, on what basis should they not think that you are a thief and a fraud? Am I in a contractual relationship with LP? Even if your broker has an LP, my contractual relationship is with you, and you are responsible for any issues that occur with the client’s money. Yet, for months, you have been evading the truth as much as you can

Abolfazl Niknani
22.01.2025 | 09:54

I'm so impressed with STP Trading position execution. The moment I take the trade, it opens. However, their spreads on gold isn't what I like, I try to trade major fx pairs with them like fiber.

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