SkyFxtrading customer reviews

Updated: April 21, 2026
SkyFxtrading
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Summary
Multiple reviewers allege the broker promised large returns and used account managers to communicate and manage accounts, but customers were later blocked from withdrawing funds. One detailed case: an $8,599 initial deposit grew on paper to over $145,000, then fluctuated; when the client requested withdrawal the company suddenly demanded an undisclosed 18% “tax and withdrawal fee” (~$24,000) to release funds, later adding a further 15% commission (~$30,810) on a higher stated balance, all of which had not been disclosed up front and could not be deducted from the account. Customers report pressure to pay within short deadlines, broken promises, long negotiations, and ultimately being refused release of funds or reasonable settlements; one reviewer says total losses exceeded ~CAD 41,000 and caused ongoing financial hardship. Complaints to the BBB received no response, and the CFPB/FTC channels only recorded the complaint in Consumer Sentinel without resolution. Other comments accuse the broker of outright cheating or operating a phishing/scam scheme that quickly drained wallets; one account manager is named (Splendid Tracey) and reviewers say customer “service” is handled by account managers who obstruct withdrawals. Overall reviewers warn of undisclosed fees, aggressive demands for extra payments, lack of transparency, no effective recourse, and significant financial harm.
Lenora Gove
14.04.2026 | 16:27

I fell for a sophisticated phishïnğ scam that drained my wallet in minutes. It’s a gut-wrenching feeling. I reached out to FliřZinķLeş as a last resort.

Vikram Dhawan
05.08.2022 | 14:26

First of all , the name of my account manager is Splendid Tracey and the second thing is - your money will never show up…… their customer service is handled by the account manager itself. They are simply cheating people so that they can make quick money. Give me my money!!!!!!!!!!

raymardy
21.01.2022 | 19:52

In January of 2021, I invested money on their website. They had made promises of great profits from my investments, promises written by emails. The account manager of my account with them also made me to believe, through text messages, that I would be making great profits. Up to January 21st, I had deposited $8599 US in my account and the trading of my agent had brought my balance to $145,198 US. When I decided that I would ask to withdraw my profits, that’s when troubles started. First, with the fast fluctuations on the bitcoin markets, my profits had dropped to $130,899 US; this I could accept after an initial investment of $8599 US, it would still give me back a good return. Then, the real problems came up with their email saying I had to pay 18% tax and withdrawal fees to have my funds released, that 18% making an equivalent of $24,000 US, amount that I had to pay before having access to my funds. I had never been told of this prior to my deposits in my account. I asked them why they could not take the fees from my balance, but they replied that is what company policies and rules. Of course, I did not have $24,000 to deposit in my account, and they gave me a 7-day limit to do it. It took me a month to pay the requested amount, after lots of negotiations, through which they promised part of my funds if I could pay part of the fees, and they never kept their promises. On February 21st, I had paid the $24,000 US fees and expecting to have my withdrawal of $130,899 US completed. Unfortunately, something else came up. On that same day, they sent me another email saying I now had to pay a 15% commission on my profits which had grown to $205,500 US, asking me to pay $30,810 US before releasing my funds, and that I had 60 days to do it. Another rule that I was not told before and that I thought they could subtract from my funds to be paid, but they said it had to be paid first. I did not have the money to pay that, having emptied my bank account after paying the $24,000 US fees. In Canadian dollars, my total loss, including initial deposit and the fees, is a little over $41,000 CAD. Since February 21 2021 I have tried negotiating with them different options to get money back from them, even to their own advantage, meaning I was willing to let go of the of the $205,500 US and let them have the difference between the $130,899 US I was expecting at first, leaving them with nearly $75,000 US, they would not and still will not after other propositions, they keep arguing about their policies and standards being the reason they will not negotiate any agreement. More recently, in October 2021, I filed a complaint with the Better Business Bureau and Skyfxtrading did not respond to them. In this complaint, I stated that I only wanted my money back and they can keep the profits. In November I filed a complaint with the Consumer Financial Protection Bureau and they were not able to reach to them "either because the company is not on our complaint system, or because we do not currently handle complaints about this product or issue". But here is what they did: "We entered the information you provided into the Consumer Sentinel Network, a secure online database operated by the Federal Trade Commission. The FTC cannot resolve individual complaints, but civil and criminal law enforcement authorities worldwide, including Consumer Financial Protection Bureau investigators, use the Consumer Sentinel Network to identify questionable business practices that may lead to investigations and prosecutions". Not responding to the BBB indicates their refusal to negotiate any agreement. When I started with what I thought would bring some more money to a retired man, ended up for me to get back to work to make up for my loss. My wife was suppose to retire at the end of 2021 and she has to keep working. My story is true and I have the emails to prove it. I am posting it to make others aware and to be cautious, and to prevent others from being hurt.

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