SaracenMarkets customer reviews

Updated: April 16, 2026
SaracenMarkets
Views5
Summary
Reviews are mixed: many users praise fast deposits and generally smooth withdrawals and an easy-to-use platform, with some reporting very quick processing. However, several clients experienced inconsistent withdrawal times (examples range from under an hour to 12+ hours), and a few reported blocked withdrawals, repeated KYC rejections despite supplying selfies and bank statements, and at least one claim of an unpaid $1,266.60. Multiple reviewers complained about high or increasing fees and rising minimum withdrawal thresholds (noted increases from $14 to $25 to $37), occasional slippage and balance calculation discrepancies, and slow server performance for MetaTrader 5 from Malaysia. Customer support and partnership/IB onboarding were described as slow, unhelpful or vague by some, with reports of reduced leverage and poor communication; others praised fast customer service. Several users accused the broker of scam-like behavior due to KYC/withdrawal issues, while some long-term clients expressed trust and satisfaction. Overall, the platform works well for many but needs clearer, faster KYC/withdrawal processes, more reliable server performance, better customer support, and more transparent fees and limits.
MUHAMMAD AZIM
14.04.2026 | 14:10

Trusted, but minimum WD increase from 14 usd to 25 usd to 37 usd, mayba can fix minimum WD, maintain price, tq

customer
04.04.2026 | 16:34

no coment,slow wd and other

customer
04.04.2026 | 15:56

Depo n wdraw i choose 5 star 👍 But customer support just 3 star, coz not useful 😁

customer
10.03.2026 | 11:51

Good on withdrawal service

customer
03.02.2026 | 10:00

Fast service. Fast deposit. Fast withdraw. Fast customer service. Well done.

Pioneer
17.01.2026 | 15:31

Dirty and dangerous scam broker. I opened account and my profile got verified after I uploaded my KYC Identity Document and Selfie. Them after trading and upon trying to withdraw they rejected my withdrawal saying advanced KYC needed and I uploaded all my valid recent Bank Statement but they keep on rejecting. I will change my rating of they release my funds.

Danny
04.01.2026 | 12:22

Best.. fastest wd

dan Anselmo
17.12.2025 | 06:19

SCAM BROKER THEY WONT LET YOU WITHDRAW EVEN YOUR INITIAL DEPOSIT TRUST ME THIS IS TRUE

customer
03.12.2025 | 15:22

It is an easy to use trading platform. Good & Great experience

customer
04.11.2025 | 17:26

Need to prepare before to trade

Mohd Taufeeq Hisham Bin Hamzah
04.11.2025 | 05:18

Mudah untuk pengeluaran. Sangat suka dan dipercayai, 3 tahun bersama, tidak sia².

Hope Elizabeth
21.10.2025 | 13:19

WORST EXPERINCE EVER. I joined their IB program. From the onset, I had advised my traders to never use a broker that has no account manager, exorbitant fees, slow process and vague feedback. At registration, I got approved immediately. I stayed three days waiting for partnership department. They helped me after 6th day to set up commission structure. I brought in clients and unfortunately they reduced leverage. I tested withdrawals of few dollars and this where the drama began: Send Selfies. I sent. Send THEM AGAIN. I did. Upload Proof Address. I did 4 times different bank statements and utility bills under my name and address. They blatantly refused and said I require fresh verification. I asked them to call me. No feedback and no withdrawal. Please stay away from scam broker. Heavy fees on deposit and withdrawal and slow response. Also note there is no strong regulations. And proof of address was optional only this time they had to force it to cancel any future withdrawals even among my client.

customer
05.10.2025 | 19:02

Never found a trouble for withdrawal, but the rate of currency changing should be considered to relieve client

Irin Setiadi
02.10.2025 | 14:31

I wasn't paid $1,266.60, and my account was blocked, preventing me from making any more transactions on Saracen Market. It stated that my withdrawal amount was too large. It's a real shame.

customer
06.09.2025 | 04:00

looking good now..

Ahmad Muhammad
03.09.2025 | 21:05

So far so good , just withdrawal timing a bit slow...if possible within a minute much better

aLfred
02.09.2025 | 11:58

Over all, good. Need to improve withdrawal part; -ex: 1st time withdrawal only took 1 hour to receive in my bank account. - 2nd time took 12hrs plus then 3rd time was 4hrs. - slippage (normal hours / not during news) & account balance sometime not tally (i think system calculation not accurate) then look fine.

customer
02.09.2025 | 08:52

Everything is perfect. But the server seems too slow for MetaTrader5. Please improve the server side from Malaysia. Sometimes it takes time to load.

lawrance
02.09.2025 | 04:56

Deposits and withdrawals have been smooth overall with this broker. Had two slow withdrawals, but they sorted it out quickly.

Firdaus
01.08.2025 | 13:46

Very nice..good servis

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