Sapphire Markets customer reviews

Updated: April 16, 2026
Sapphire Markets
Views7
Summary
Customers overwhelmingly report being unable to withdraw funds from Sapphire Markets and associated firms (Manifest, CortisFx, LCM) for months to over a year, with many saying promised monthly withdrawals or access to PAMM/Flex PAMM accounts never materialized. Support is widely described as unresponsive, evasive or offering repeated excuses—acquiring liquidity providers, bank non-compliance, account transfers and technical integration problems—while allegedly continuing to accept new deposits. Multiple reviewers claim affiliate commissions were never paid, ledgers became inaccessible for tax purposes, and funds appear to have been diverted to offshore accounts; several call the operations unregulated and label the whole setup a scam, reporting severe financial loss and distress. Some complaints name individuals and linked companies (e.g., Manifest, CortisFx, Isaac Tekeste, Jimmy Bennett) and mention ongoing legal complaints or investigations. A few customers, however, say third-party recovery specialists were able to recover capital and praised their transparency and documentation-focused approach. Overall the reviews warn others to avoid these brokers and stress prolonged withdrawal issues, poor customer service, alleged fraud and the need for caution.
Michelle Collins
04.03.2026 | 00:33

After the platform disappeared, I spent days researching recovery options and reading about similar cases. I became extremely cautious, knowing how vulnerable I felt. What stood out about 🇫🇴🇷🇹🇷🇪🇸🇸 🇦🇸🇸🇪🇹 🇮🇳🇹🇪🇱🇱🇮🇬🇪🇳🇨🇪 was their refusal to make unrealistic promises. Instead, they focused on documentation, transaction tracing, and procedural steps. Their transparency made a major difference during a time when trust was difficult to rebuild.

Thomas Pylant
03.02.2026 | 15:52

I experienced continuous delays and misleading responses regarding my withdrawal. Leinș felder resolved the matter seamlessly.

Ulrika Eriksson
17.01.2026 | 07:04

𝐽u𝑠t𝑖c𝑒f𝑖e𝑙d provided a masterclass in service. Their oversight was the deciding factor in the successful return of my capital, and I couldn't be more pleased with the professionalism they showed throughout.

Mario filipančič
26.09.2025 | 14:42

Guys what are you going to do about manifest now...money is stuck/stolen. what is your next move?

MoFeliz
16.06.2025 | 01:22

Scammers! ..... Both Manifest (Jimmy Bennett), Sapphire Markets and CortisFx should all be in Jail you! Almost two plus years with this runaround and us chasing our tails, over 100k stuck in who knows where. SCAMMERS. FTC/FBI Case against them in progress. Sapphire supposedly acquired by CortisFx (c-forex.com) its almost a year since the Acquisition and still fake news and false excuses!

Not Going Away
12.05.2025 | 16:32

Where is my money Jimmy & Ayrton? Still ducking calls and hiding in JBR thinking when enough time passes we will forget?

Muhamad Jaenuri
16.03.2025 | 01:19

please take care of my funds in sapphire markets that were not paid and the deposit was not returned.

FurPaw Couture
22.01.2025 | 10:46

This is going to be LONG so please bear with me. This is the latest email that my other half received. We have been TRYING to get our money out for YEARS and we are always fobbed off. So yet again another reason. Thank you for your continued patience and understanding as we work through this complex transition process. We appreciate the trust you have placed in us and want to provide you with a detailed update regarding the current status and next steps.   “We deeply regret the delays in restoring back office access and resolving account-related matters. This has been a challenging process due to the following reasons:   Mass Account Transfers and Data Validation Transferring a significant number of accounts from Sapphire to Cortis FX has been far more intricate than initially expected. Each account requires thorough validation to ensure data accuracy and to prevent discrepancies or errors. This process includes reconciling balances, verifying transaction histories, and securing sensitive client information, which takes time to execute properly. System Integration and Technical Adjustments The acquisition involved merging two different platforms, which revealed unexpected compatibility issues between systems. These included alignment of database structures, synchronization of user credentials, and ensuring that all operational tools function seamlessly under the new framework. Extensive testing and debugging have been required to ensure a stable and secure system for all users. Safeguarding Funds Ensuring the security of your funds has been our top priority throughout this transition. We have implemented rigorous measures to protect client accounts and transactions during the process. These efforts include additional checks to validate account ownership, prevent unauthorized access, and maintain the integrity of all accounts. While these safeguards have required additional time, they are essential to ensuring the safety of your investments. Enhanced Security Measures Alongside safeguarding your funds, we have introduced additional layers of security to protect the platform during this transition. These measures include advanced encryption protocols, system audits, and enhanced monitoring to detect and prevent any potential vulnerabilities. These enhancements are critical to maintaining the integrity of our operations and ensuring long-term stability for all clients. Acquisition Complexity and Multi-Party Coordination The acquisition process itself involves coordination between multiple teams and stakeholders, including technology providers and legal advisors. Balancing these dependencies while ensuring the accuracy and security of client accounts has added to the time required to complete the transition effectively. What Happens Next? We are fully committed to resolving these issues as quickly as possible. Here’s what you can expect moving forward: Back Office Access We are in the final stages of addressing the technical and data-related issues affecting the back office. Once access is re-enabled, we will provide all clients with a comprehensive set of instructions to address any access-related issues. These instructions will ensure that every potential scenario is covered, allowing you to access your account without further complications. Withdrawal Updates Along with the access instructions, you will receive a detailed update on the withdrawal process, including timelines and the steps required to access your funds. This remains our top priority, and we are working diligently to expedite this process in a secure and transparent manner. Support and Assistance While we work to finalize these critical updates, we kindly request that you reach out to support only for issues unrelated to account access or withdrawals. This will allow our teams to focus their efforts on completing the transition and resolving core issues for everyone. Timeline for Completion While we are unable to provide a specific date at this time, we are progressing steadily toward resolution. Based on the current pace of development, we anticipate being able to provide access instructions and updates shortly, potentially within the coming weeks” So if you’ve made it this far, let me know your thoughts. On GOVUK he has 11 appointments for businesses. THE DOORSTEP DELI COMPANY LTD (15650279) MOMENTUM LIFE LTD (15407680) MOMENTUM JOURNEYS LTD (15324689) BUILD IT WITH JB LIMITED (14375648) CRYPTO SPACE LTD (13900329) SIMPLY SUCCESS ACADEMY LTD (13783790) MANIFEST VENTURES LTD (13721326) MENTOR MEDIA LTD (13282729) MANIFEST YOUR BEST LTD (12931427) The other 2 are dissolved. So where’s our money @jimmybennett #jimmybennett

Mike D.
28.08.2024 | 01:39

no payouts!!! the secret owner Isaac Tekeste works together with manifest fx at this offshore broker. the funds were withdrawn by manifest via these accounts. Manifest customers are still being held up today although the funds have already been diverted to other offshore accounts. fraud stays away from Manfest Family and sapphire markets and the new virtual broker cortis fx made by jimmy bennet.

relay to jurismend ,com
19.08.2024 | 18:30

So bad with service out, not able to withdraw, customer service wouldn’t even respond. got my funds back the the AGENCY on my profile name.

Richard Cipollone
09.06.2024 | 13:58

Initially, the problem was I could not withdraw funds. Manifest/ Sapphire have been great at divvying the excuses for why I couldn't access the money. (Biggest excuse is they couldn't turn off the trading bots and there would be designated times for withdrawal). Now the problem is I can't even get into the PAMM account to retrieve ledgers for tax purposes. They keep telling me it's a server problem!

Jordan Gretton-doidge
27.05.2024 | 18:11

Worst experience ever. Promised passive income and availability to withdraw funds monthly and haven’t been able to withdraw for almost a year YET APPARENTLY STILL TAKING DEPOSITS HAHA. Get told the same old rubbish every time. DO NOT USE THEM I PROMISE YOU WILL REGRET IT

Nathaniel White
19.04.2024 | 17:52

AVOID SAPPHIRE like the PLAGUE!!!! It is a SCAM. They don’t have the money because they just STEAL investors funds. It is CRIMINAL and hopefully they are brought to justice! I lost all my money in this AI trading software that uses the Broker Sapphire. I am in deep financial trouble about to lose everything and cannot access my money from sapphire. It has been over a year and I don’t think I’ll ever see my money again.

Dave Laimer
07.04.2024 | 15:03

Vague and evasive when you need their help, totally different experience as soon as I increased my commitment. Wouldn't be surprised to not be the only one with this experience as their scheme shows. Stay clear of them.

Chris W
05.04.2024 | 04:23

DO NOT USE SAPPHIRE MARKETS. I invested in a company that uses Sapphire Markets. Sapphire has our money tied up due to their non compliance with their banks. This has gone on for over a year, almost 1.5 years. There are little to no updates or info. I've sent 5 emails that are not responded to. Terrible service, terrible company.

Brian Garvey
29.03.2024 | 02:33

Please do not touch them you will never see a penny just absolute stress. Associated with another so called company Manifest.

Jeremy Keon Hargrove
22.02.2024 | 08:32

They have thousands tied up in their broker. Not to mention partner company Manifest never paid my affiliate commissions and we haven't been able to withdraw. Support hasn't helped & Sapphire support hasn't responded in months ! I feel bad for even bringing anyone in this as its bad enough we were sold a dream. It started off great then went too the left & stayed there This is been a horrible experience. No integrity whatsoever I didn't want to write this as I was a firm believer in the direction of this company but just like many others I see now it was just all fluff & this broker still has my money tied up along with the other crap broker LCM. So while I didn't want to have to report this I feel its my duty as I actually operate on Integrity Niether of which are regulated. Looks like money down the drain I'm hoping this turns around deep down but I know most likely being this has gone on quite a while that we have just been duped

RS
08.02.2024 | 09:43

I have been completely manipulated and misled by Sapphire and Manifest. I already had 2 PAMM accounts which I couldn’t withdraw from for many many months, I was then promised if I opened a new PAMM Goose account (which I did) I would be able to withdraw 1-2 times a month using Sapphire. Turned out to be yet another lie. This has been a huge financial mistake that has caused a lot of distress in my life and I regret ever using this company :( I resonate with each & every 1* star review on here, and I’m writing this to help prevent others from being misled like I was. Please keep your money safe and stay far away from Sapphire Markets and Manifest, sadly I’ve learnt the hard way, they cannot be trusted.

Donatella
07.02.2024 | 12:06

Sapphire won't allow withdrawals for Manifest fx customers! My money has been stuck for months now! Every time I contact sapphire they are always working on something (acquiring LPs) which should not take this long! I have money stuck in the Flex Pamm and it is shocking to know that clients from other companies are able to withdraw money.

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