RoboMarkets customer reviews

Updated: November 12, 2025
RoboMarkets
137
Summary
Reviews of RoboMarkets are mixed. Many traders praise the platform’s stability, ease of use, and wide selection of trading instruments. Users highlight responsive and polite customer support, quick withdrawals, strong educational materials, and secure trading conditions. Several traders report consistently positive experiences and consider RoboMarkets a reliable and customer-oriented broker regulated by CySEC. However, some reviews point out serious issues. A few users complain about account blocks after achieving profits, suspecting unfair treatment toward successful traders. Others criticize poor or rude customer service, slow fund withdrawals, unexpected fees, and difficulties during regional business closures. While many clients find RoboMarkets professional and efficient, others warn of restrictive policies, limited leverage, and inconsistent support, suggesting that overall satisfaction largely depends on individual experience.
Declan Cross
10.09.2024 | 23:29

RoboMakers has truly exceeded my expectation as trading platform. From the moment I signed up, I noticed how user-friendly the interface is, catering both beginners and experienced traders. The range of assets available is vast, allowing me to diversify my portfolio with ease. I particularly appreciate the educational resources provided, which have helped me enhance my trading strategies. The customer support is outstanding-every time I've had a question or needed assistance, they've been prompt and efficient in their response. Moreover, the platform's security measures give me peace of mind, knowing that my investments are in safe hands. RoboMarkets offers a seamless trading experience with all the tools and support needed to succeed in the market.

Ben Norman
09.09.2024 | 21:25

I've been using RoboMarkets for a while now, and it's been a consistently positive experience. The platform is well-designed, with a range of trading tools that make analysis straightforward. I've also been impressed with the support team-they're always quick to respond and very knowledgeable. It's clear that RoboMarkets puts its customers first, making it easy to focus on trading without worrying about platform issues.

Joel Parkins
09.09.2024 | 21:05

RoboMarkets is a solid choice for traders. The platform is smooth, and I've had a great experience so far!

Sasa Sasa
27.08.2024 | 16:30

the maximum leverage at this company is 30 only in exceptional cases it can be increased but it is a lot of money in the account more precisely over 500k plus a lot of documents and papers... I do not recommend

Mark S.
19.01.2024 | 15:24

I like this stock broker for quality support and multiple trading instruments available for several trading platforms.

Jose Angel JC
15.11.2023 | 13:44

Quickly they answered to me and solved my questions

Dimitrios
01.09.2023 | 09:23

Perfect trading conditions and fast withdrawal. So far so good.

Marie Lowe
18.08.2023 | 12:00

Maybe I am one of the rare lucky ones, but I really managed to withdraw more money than I invested. Thank you very much!

A. P.
15.08.2023 | 09:28

Good and fast support

Aysar
23.03.2023 | 20:10

🛑 when robomsrkets saw that i make daily profits without losses immediately they sent me that ( We officially notify you that the Company has decided to terminate cooperation with you ) and after they blocked my account I asked them many times what I did ! they didn't replay to me ,probably because I have a successful robot they got the details about my robot and instead to say thank you they BLOCKED my account and they rised the spread especially in the USTECHcash index , so with this spread my robot will not make any profit if I am going to open a different account, my account my name all are real , Robomarkets deserves 1 star only . at the beginning when I was losing my money by trades they welcomed me but when they saw that I start to make daily good profits and every day they blocked my account ,Robomarkets just want clints who they loss thier money .

Marius
28.09.2022 | 12:58

I can’t say anything bad about this broker. Working conditions are quite acceptable and comfortable for me. Robomarkets honestly fulfilling its obligations.

Markus
04.05.2022 | 00:11

I've been trading forex for about 3 years. I trade with 4 top rated brokers and it was quite different and ambiguous experience. Last 6 month I work with Robomarkets. In general, the company so far meets my expectations. The platform did not disappoint me. With good internet connection it works very stable. UI is convenient. Support is helpful and polite. Withdrawal takes about 1-2 working days.

Max D
23.02.2022 | 22:04

Very good services and products provided by Robomarkets. Suits all my needs.

Matias
26.01.2022 | 17:07

Cysec regulated company, with solid market coverage, competitive initial deposit and proven platform. In addition they provide good education.

Julie
15.11.2021 | 12:31

Appalling customer service. They have now stopped trading in UK, but still are in Europe under slightly different name. Online trading platform. They closed all live positions when they ceased UK activity and I had to actively 'chase' getting my money out of my wallet as they blocked everyone from accessing their own accounts. Took over 6 weeks to get the majority of my money back. Tone and attitude very poor. The customer service communications were rude and arrogant and required far more info than need be to transfer my money back. and I was charged again for them to convert what I had already put into GBP into EUR so they could transfer the money back to a UK Bank, and a further transaction fee to them. I have no reason to suppose their sister companies are any better in Germany and other countries. Beware they are not as god as they may seem at first and I would recommend any individual UK avoid investors/trader. - don't need to the hassle or stress of them hanging on to your money and charging you for the priviledge

Page loaded in 223.00 ms